IPod Doesn't Work, So Do I Return It To Apple Or The Store I Bought It?

I have to return my iPod Nano Video because for some reason it doesn't work. It doesn't even turn on. Now do i call Apple and get a switch or something or can i go directly to the store i got it and get a replacement? My dad said that certain items you have to take it up with the company and not the store. Thanks.

My IPOD continues to say "accessorize test, please plug FW OR plug into iTunes."have tried this repeatedly but my IPOD still does not work. Anybody had this problem and what can I do? Reply to [email protected] Thanks. I

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