Ipod driver will not load???

Just got a new 30gb video ipod to replace my 4gb nano that didn't work. I am having the same problem, the driver won't load. I've tried everything posted. What else can I do? Is there something wrong with my computer (HP pavilion)?
HELP!!!

This device is not configured correctly. (Code 1)
okay, let's try running through Mark's driver reinstall instructions again:
MarkJones: Re: Windows XP (SP2) Laptop only finds generic "New USB 2.0 Device"
could you make notes on what's happening on your PC at each step of the way? let us know what happens.
(this might help with identifying other possibilities.)
love, b

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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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I work on behalf of HP

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