IPod driving me crazy!

Hi guys,
I just bought an iPod Mini the other day & it's seriously driving me nuts. The click wheel isn't working! I can press the buttons but I can't scroll. I've tried resetting it by toggling the hold switch & pressing Menu & Select but it won't restart either. Other than that it's working fine. Anybody got any other ideas on how I can fix it??
Overview : Click wheel not workin & can't reset
I've also restored it back to the factory settings & it's still not made any difference!
HELP!
Marianne
xxxxxxxxx

Are you sure you're holding the MENU and SELECT buttons for long enough? It may take ten seconds or so to reset. It may take several attempts and is best performed while connected to power.
Also, when you say "I've also restored it back to the factory settings & it's still not made any difference!", is this what you tried?
http://docs.info.apple.com/article.html?artnum=60983

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