Ipod formatted windows need to use on a mac

I recently purchased a used ipod 4th generation 20 gb and it doesn't show up on my mac. I noticed it is formatted to windows and I will just be using it on a mac. I tried to restore it to factory setting but when I do I get a warning the
"The iPod could not be unmounted because it is in use. please close any open files on the iPod and try again."
what folders and what do i do from there?
please help

Hello,
Can you find a PC near you, connect your iPod with it, open the iPod updater and click Restore. Once it has been done, before your connect it with your Mac, reboot your Mac.
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”

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Ipod formatted windows need to use on a mac

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