IPod found under diagnostics but not in iTunes

I have a reoccuring problem using iTunes 7.02.16
From time to time the iPod is not visible in iTunes, but when I choose "help" and "iPod diagnostics" there are 4 green buttons. "iPod connection" status green.
Usualy this problem is fixed by reinstalling iTunes and rebooting. But not anymore.
If I format the player in a DOS window (FAT32) the player is recognized and I have to "Restore system". When the player reboots and the firmware should be installed, it's no longer found in iTunes.
I have rebooted twize and reinstalled iTunes but no matter what, I can't reconnect and transfer any music.
In this case it's a 1GB nano, but I have had the same problem with the 2GB and the 4GB and the 8GB version. I think this may be a Nano problem.
Anyone else experienced this problem and how is it fixed?
P4 3Ghz Windows XP

Yes, that doesn't see to be the problem.
My iPod has reset itself now, wiping out all the music, and still it isn't showing up in iTunes. When I plug it in, it shows up on the desktop and opens iTunes, but does not update.
Message was edited by: kmich87

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TS1363 "iPod: Appears in Windows but not in iTunes" Isn't working!

I've tried all of the things in the "iPod: Appears in Windows but not in iTunes" but none of them work.
I'm on Windows 8 and those are the instrucations I've followed.
The only thing I haven't done is reset my computer to factory mode but that Isn't an option for me cause I got saved games that can't be backed up.
I've literaly tried everything in that help page and it doesn't work.
All I get is the iTouch charging, asking me to trust the computer, I say trust, nothing happens, I check the device manager and it doesn't shw the USB no matter what, I restart the ipod services and the apple software services, nothing happens, I completely take dwn my McAfee firewall and scanning system, it doesn't work, restarting it to make sure no viruses attack, uninstalled Razer Synapsis because it has been a pain in the butt before, that doesn't work, I emptied my Temp file and that didn't work, And in the end the iTouch is charging but not even being see by Itunes and no updates, restarts, reinstallations, uninstallations, checking, researching, and anything else I can do works.
Can someone please explain why apple tech is such a pain when it comes to Windows 8 and how I can fix this without losing 2 years worth of school and saved games?!?!?!?

Try a full teardown as in Troubleshooting issues with iTunes for Windows updates?
A recent poster to forum is suggesting uninstalling WMP from Windows?
Connect the device to a different compuer and back it up there. You should be able to copy off the library to a portable hard drive. See also Recover your iTunes library from your iPod or iOS device.
tt2

Help! iPad found in Windows but not in iTunes. What do I do?

Help! iPad found in Windows but not in iTunes. What do I do?

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http://support.apple.com/kb/TS1538

Bug/Solution: iPod seen by Windows but not by iTunes

(apologies if this has already been reported)
So I had the problem where iPod would show up in Windows as a drive letter, but iTunes wouldn't see it at all. I had followed all the instructions in this article to no avail:
http://docs.info.apple.com/article.html?artnum=93716
And then I tried something which ended up working. This may be somewhat of an edge case scenario, but it's possible others may hit it:
My OS is installed on the D: drive, instead of normally on C:. Also, there was nothing assigned to C:. So when the iPod was plugged in, Windows gave it C:. As I said, iTunes would not recognize the device at all.
On a whim, I reassigned some other USB device to C: so that the iPod would be forced to a different drive letter (I think it was G). Lo and behold, iTunes recognized the iPod just fine.
I didn't do any other testing on it, but it seems if iPod's drive letter < OS letter, iTunes won't see it(?)
Anyway, hope this helps someone else.<br>
30gb Windows XP

Thanks a lot, I must have spent close to 15 hours trying to figure out why my ipod didn't work with my re-installed windows. It turned out my windows was on drive H:, and the ipod was being mounted to drive C:. I switched the ipod to drive I:, and it finally worked! The following instructions may help if your computer sees your ipod in windows explorer (My computer) but not in iTunes, and the ipod is mounted on a drive letter lower than the operating system.
To switch your Ipod to a different drive letter:
1. Connect your ipod to the desired usb 2.0 port.
2. Go to the start menu and click "Control Panel".
3. If you are in "Category view" (check the upper left where it says "Switch to classic view") switch to classic view.
4. Double-Click "administrative tools".
5. Double-Click "computer management".
6. Under "storage" on the left, click "Disk Management", and wait for it to connect to the logical disk managament service.
7. Your Ipod should show up in "volume" column; RIGHT click on it and select "Change Drive Letter and Paths..." from the pop-up menu.
8. Click on the "Change..." button.
9. Select a different drive letter from the pull down menu. (Pick a drive letter higher than the one your operating system .ie Windows XP.. is installed on. For example if Windows is on drive D:, then pick a drive letter E: or higher.)
10. Click "Ok"
11. Click "Yes"
12. Restart the computer, and see if your Ipod will connect to iTunes!
Dell Dimension 8200 Windows XP Pro

IPod recognised by computer but not by iTunes, Please Help!!

When i connect my iPod to my computer, the 'do not disconnect' screen appears , and my ipod is shown in 'my computer', but not on iTunes please can anyone help and give suggestions. All replies are gratefully appreciated.
Kayleigh xxxxxxx

Peter,
Peter. I had the same problem (only after installing 5.0.1). The only solution I found to work was to uninstall 5.0.1 and install the previous version that came on the packaged disk.
Something I noticed, however, is that you can still download and successfully run the most recent iPod updater software. The 9/23/05 iPod updater release works just fine with iTunes 4.7., but it would not recognize the iPod when running 5.0.1 (iPod service error). There is clearly a commong problem with many Windows users with the 5.0.1 release. Don't know if it's a bad iPod service script or what...but it doesn't work for a lot of users (although I, too, had access to the iPod as an external drive in explorer). Haven't seen anything from Apple on it, though.
Would like to see this fixed, soon!

IPod appears on desktop but not in iTunes

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Any ideas?

Hey there,
Have you had a chance to look at this Apple support document relating to this issue? If not, check it out. Hope it helps.
[iPod appears on the Mac OS X desktop but not in iTunes|http://support.apple.com/kb/TA27658?viewlocale=en_US]
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I have an iPod click wheel and when I connect it, it's showing up on the desktop but not in iTunes. I have changed wires and ports and restarted...any thoughts?

Yes, that doesn't see to be the problem.
My iPod has reset itself now, wiping out all the music, and still it isn't showing up in iTunes. When I plug it in, it shows up on the desktop and opens iTunes, but does not update.
Message was edited by: kmich87

Video ipod shows on desktop, but not in itunes

hi.
Recently installed some new updates, now itunes doesn't recognise my ipod. It appears on the desktop, but not in itunes.
I have followed the 5 R's, tried a new user, different leads and USBs - nothing works. All software is the latest, and my ipod connects ok to my powerbook G4
any ideas please, i am tearing my hair out!!
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Have you seen this?
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I just upgraded my iTunes to version 11 on Windows 7. I lost all my Playlists. They are still on my iPod touch 1st gen, but not in iTunes. How can I get them back?

I tried importing the iTunes Music Library.xml file, however it just duplicates the default playlists already in iTunes. The playlists are still on my iPod Touch, just not in iTunes 11. Therefore, I cannot manage and organize any songs into the existing playlists. I do not want to have to go through and manually create the playlists again. Any suggestions would really be appreciated!! Thank you!!

Hello.
I found my playlists. They were never removed. It appears that iTunes 11 shows them in a different place. Which is kind of annoying. Even more annoying trying to add purchased songs to the playlists on your iPod.
- Click on the iPod button on the top right of your screen (beside the iTunes Store button)
- Click Playlists along the middle of the top of the iTunes window
There are the playlists from your iPod
Kind of frustrating to add the songs, but the way I did it is:
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- Click the arrow beside the song and select "Add to Up Next"
- Go to your iPod playlists as per the above instructions
- Click on the list icon in the same bar as the Apple icon on the top of the window (it is to the right of the apple icon)
- Now drag that song to the playlist(s) on your iPod
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IPod appears in Windows but not in iTunes

Hello everyone,
My problem is my itunes is not recognizing my Ipod touch for some reason. I did follow Apple's advice on their support page and also 'googled' it but unfortunately it resulted in frustration. I think it's missing drivers, at least when I followed the instructions it said go to my device manager and find Ipod under my serial bus, I did check the whole manager but no 'Ipod'. The ipod works fine, when I plug it in, it beeps indicating it recognizes it, and it says it's charging. But when I go to itunes nothing is there, no indication that it's plugged in. I did reinstall my itunes (the most recent one) and played with the registry also, nothing changed the result. I spent couple hours working on it and it's driving me nuts, hopefully some apple itouch guru can help me out. .. regret uninstalling itunes to begin with, this is insane. Oh by the way I also deleted the temp file if that helps.
Cheers!

Morning,
Your answer got my itunes to reconize my ipod but now i'm getting another error! When I plug it in "iTunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with iTunes" correct me if i'm wrong but normally that happens when it's jailbreak right? Mine is in factory state, I really don't understand why I have to go through hoops to get this ipod to work because I uninstalled itunes. Well anyway when I hit restore and click 'Restore and Update', it goes through it's process of apple appearing on the screen and itunes saying 'preparing ipod for restore'. Then I recieve the error "The ipod "ipod" could not be restored. An unknown error occured (1611)." After I click ok, another one pops up "itunes could not connect to this iPhone because an unknown error occured (0xe8000065)." It's an ipod touch not an iphone.
What i've done was restart my computer, restart the ipod and still occurring the same way. Also tried differnt usb ports. I think I have to reinstall itunes.

New ipod recognised by iphoto but not by itunes???? help!!

Hi, I bought my girlfriend a 30gb ipod video for christmas but when i connected it to my ibook, iphoto loads up but itunes does not recognise it as an ipod.
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My 3rd generation ipod still works just fine with the firewire cable, but her ipod and the usb cable are starting to **** me off.
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ibook G4

Peter,
Peter. I had the same problem (only after installing 5.0.1). The only solution I found to work was to uninstall 5.0.1 and install the previous version that came on the packaged disk.
Something I noticed, however, is that you can still download and successfully run the most recent iPod updater software. The 9/23/05 iPod updater release works just fine with iTunes 4.7., but it would not recognize the iPod when running 5.0.1 (iPod service error). There is clearly a commong problem with many Windows users with the 5.0.1 release. Don't know if it's a bad iPod service script or what...but it doesn't work for a lot of users (although I, too, had access to the iPod as an external drive in explorer). Haven't seen anything from Apple on it, though.
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IPod appears in Finder, but not in iTunes. iPod in Disk Mode

I have a 5th Gen, 30G iPod that cut out in mid-song this morning. The hard drive starting making the "tick, tick, tick...pause...tick, tick, tick" sound. I reset it and it does not show any of the music on it (only pictures). When I plugged it into the computer, it appears on the desktop (eventually) and in Finder, but not in the iTunes Source List.
After working my way through the first 4 of the 5 R's, I have come to Restore. Since I couldn't get the iPod to appear in the Source Menu, I haven't been able to hit the Restore button in iTunes. So I have placed the iPod into Disk Mode, and reattached it to the computer. Still nothing, just it icon on the destop, but nothing in iTunes.
I assume that the Data is Corrupt on the Hard Drive of the iPod, but how can you restore an iPod if you can't get iTunes to recognize it?!
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Hey there,
Have you had a chance to work through the troubleshooting solutions offered in this Apple support document? If not, it would be a good place to start. Hope it helps.
[iPod does not appear in iTunes or iPod updater in Mac OS X|http://support.apple.com/kb/TS1461]
B-rock

IPod touch showing up under Computer but not in iTunes

I've tried everything. There is no ATH.exe in my processes tab, I have tried the msconfig steps which only messes up my computer...
I have turned on and off my ipod, switched out usb ports (Windows 7 HP laptop), I've removed ipod, itunes help and all those from my processes, rebooted my computer, uninstalled itunes, searched for updated usb ports... all of my usb ports say 3.0. I have no idea how to get them to 2.0 but I would think a 3.0 would be fine.
I have no idea what else to do. This problem has persisted and I am at the end of my rope. Please help!

Have yu tried:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
What about htere:
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Run this and see if it provides any clues.
iTunes for Windows: Device Connectivity Tests

IPod visible in Windows but NOT in iTunes - please help!

I just got this sexy black iPod. Too bad I can't use it! Please help!
Here's what I've done thus far to try to troubleshoot why Windows sees my iPod but iTunes does not:
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It also seems kind of slow, however, I don't have anything to compare this to.
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I have the exact same problem with the same sexy black iPod. Let me know if someone helps you out. Sorry I don't have a solution. I'll keep you posted.

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Solved! Another post on another thread mentioned that they closed eyeTunes and turned it back on. This did the trick for me, too. Thanks.

IPod found under diagnostics but not in iTunes

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