Ipod freeze up

I have a JBL Radial ipod speaker. I live remote and occasionaly have power surges. The ipod freezes on whatever screen it is on and remains on til the battery is too low for operation. JBL says they haven't heard of the problem with their unit and it may be I need to update my ipod. Everytime I connect my ipod to the computer I get my ipod is updated. Can anyone help. KD

If it will not reset with the center and menu button, the only thing to do is let the battery compleately drain and then charge it. This will force the ipod to reset.

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Ipod freezes during sync then error that it cant read file...

A little pre-info... I have owned a black 30gb 5th gen (video) Ipod for a couple of years now. I plug it in fine, my computer recognizes it fine, Itunes works fine with it... everything works great.
I just bought another Ipod off ebay that is exact as mine except white- auction states the Ipod works fine, seller has awesome feedback, etc.. I bought this for a gift for my sister for Christmas. It is second hand, so warranty is expired.
I plug it in the computer, and first tried to transfer some normal text data via explorer. I had put this same data on my own black Ipod with no issues, words fine. The white? Lo and behold I get that "Data Cycle Redundancy" error during copy. My experience is that that has always meant that the original file is messed up, not the destination its being copied too... but in this case I know the original file(s) were/are ok.
And the Ipod freezes. So I safely unplug, and try to hard reset it. It wouldnt for a bit, and I noticed the Ipod was rather warm (but this might be because it was frozen for several minutes with the backlight still on as well). Finally I get it to reset. Same stuff happens again, again its hard to reset.
So then I decide screw it, forget adding the stuff via explorer, Ill just try to get the music on my computer at least, over via Itunes, after I first restore the Ipod.
Itunes opens... recognizes the Ipod... I go to copy music, and it copies until it essentially 'freezes'. I tried many times - its not a bad file because the same file would copy the other times Id try. It would freeze on any random file, during the write process.
Then Itunes comes up with this error:
"the ipod cannot be synced. the required file cannot be found"
I dont think this is referring to my files trying to be copied, they werent deleted or moved from their location since importing into the Itunes library. Im wondering if theres a system type file on the Ipod that Itunes speaks to as it transfers...and when the Ipod freezes... hence it cant be found...
At the same time I get this error from Itunes, I get a Windows XP bubble pop up that says:
"Delayed Write Failed - Windows was unable to save all the data for the file x. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere."
Now again, my computer/windows is NOT the issue. Its the Ipod.
All the advice I have searched says to fix things on my computer. That includes that Apple support page in regards to those errors - it points the finger at my USB ports, etc - and thats simply not the case. If it was, my other Ipod wouldnt be working either - nor would my flash drives.
Its the white Ipod.
I saw one site suggest to format the Ipod via Windows first, then do the Itunes restore, but the Ipod froze and Windows couldnt format.
I went into Device Manager and compared the two Ipod settings, both share the same settings. They are not set on 'enable write cache'.
I have tested the HD via Diagnostics, and the BL blinked after the test, showing the HD passed... so right now I can only think of three things... a bad logic board perhaps, or the Ipod system files are corrupt somehow no matter how many times I do the restore... should I revert to an older update; is that even possible. Or the HD is bad after all and its just being missed in the test.
So now... I need help. Am I missing something important? Is it a simple fix... a corrupt file thats freezing the Ipod somewhere - or did I get a bad Ipod from the seller.
Its so close to Christmas, if there was some simple fix(instead of it being a bad HD) I could fix it myself, Id rather do that than go through the hassle of returns/refunds. Not to mention, its always a gamble how the seller will react. Will they help, or say its not a problem on their end and try to screw me... then Ill have to go through Paypal for reimbursement and that takes 90 days at least...

I wish I had good news but all I have is information. I have access to 4 5th gen ipods. 2 black 30s and 1 white 30 and 1 black 80. The one white and one of the blacks work and have worked flawlessly for the past two years. The other black 30 and 80 started having the issue mentioned here some time after upgrading to iTunes 8. I tried to lowlevel format the iPod drive to fix any issues and that didn't cure the problem. I bought a MacBook a couple of months ago and restored my ipod to Mac format and low and behold it would accept files again! However it wouldn't let me fill the ipod beyond about halfway, this was on both ipods. Now the ipods have become slowly less and less fillable. Seems like syncing rather than putting the songs on manually seems to help, but again its getting worse all the time. (the two ipods that don't have any problems belong to my girls and the problem ones belong to my son and i) <- Grasping at straws I know, but my son and I are constantly changing the songs, playlists, videos and such.
When I bought my Mac the guys at the Apple store were shocked that I was having this problem and practically begged me to bring it in so they could see what it wrong with it. I will post an update when i do that.

Ipod freezes when playing video through dock

Okay, this is a challenging one. I will be surprised if someone can help me figure this one out, but I will be very grateful!!
Picked up a brand new 60gb 5th generation video ipod the other day. 1.1 update already installed. Everything worked great. Was able to play videos through the AV dock, no problem, and was able to hook it up to the JBL stereo for the ipod, no problem.
Here is where it gets interesting. I took an avi video from my digital camera, and used Quicktime Pro to convert it into a .mov Apple Quicktime movie. I am using Windows XP. I then imported that .mov movie into itunes. Then I right clicked on the file and told itunes to convert it into the ipod format. I then hooked the ipod up to the computer, and the video was transferred to the ipod with no problems.
Then I was able to play the video with no problem on the ipod screen (not hooked up to the AV dock). Then I inserted the ipod into the AV dock that is hooked up to my tv. I played videos this way without a problem, before I loaded this new home made video. When I played the new video, I answered Yes to Tv Out, and right after that point my ipod froze up. No video played at all. Then I had to reset my ipod.
I tried this again several times, with the same result. This was now happening with regular videos that I downloaded from itunes. Also now, when I hooked the ipod up to the JBL stereo, and just tried to play a song, the ipod would freeze up. However, songs and videos play fine when the ipod is not hooked up to a dock.
It seems to me like my home made video somehow corrupted the software drivers for the port on the ipod.
Then to fix the problem, I finally had to do the dreaded RESTORE. I could not update the ipod, because I was already at version 1.1. I tried rolling back to an earlier version, but the updater told me that the update was not compatible with my ipod.
The RESTORE did fix the problem. The ipod was completely back to normal. I could hook it up to the JBL and the AV dock with no problems. Until...yes, I tried playing the home made video again. I just wanted to see if it was a fluke. Same problem came back....arrghhh!
He is another weird observation. I can start the video playing on the ipod, without it hooked up to the dock, and answer Yes to tv out. The video starts playing, then I can insert the ipod into the dock, while it is still playing, and the video plays fine on the tv, through the dock! Until the video finishes. Once the video finishes, the ipod freezes up again.
I wonder if this is a hardware problem, and I should just return my ipod. It seems like a software problem to me. I think if it is my home made video that is corrupting my ipod, I think itunes should be smart enough to not copy something to my ipod that is going to corrupt it.
Ha..ha...wow, sorry that was very long-winded. Anyone have any suggestions?
Dell Dimension 2.8ghz P4 Windows XP 2.25GB of RAM

All I can suggest is to re-encode the video as m4v with QT Pro, there might've been a problem in encoding. Also, try sending this same video (setting TV Out to Yes) with the iPod not plugged into the dock and with an Apple RCA cable, if you have one, hooked up to a TV. If that works, the dock connector might be damaged (unlikely) but it's possible. So once you've re-encoded, see if the dock situation works then. Good luck.

5th Gen iPod freezes on "Do Not Disconnect" screen when connected to Mac

My iPod freezes on the "Do Not Disconnect" screen (partially backlit) when I plug it into my computer. I have a G4 eMac with standard USB connections. The ipod firmware is up to date.
This freeze doesn't occur ALL the time....just occasionally. The iPod does not appear on my desktop or in iTunes when this happens. I have to wait until the iPod discharges its battery completely before I can use it again (this sometimes takes a couple of days!).
Does anyone have any ideas? Or is anyone else experiencing this?
Thanks....
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM

Thanks for the replies.........I can't seem to find a solution to this....its annoying to say the least. Its just happened again this morning, though it's successfully sync'd on the last few occasions....it seems to be quite random.
One thing I've noticed is that it synced OK when iTunes wasn't open when I plugged it in. It appeared on the desktop, then I opened iTunes. This morning though it froze when iTunes was already open, so there may be an issue with iTunes (I updated this weekend to see if it was any different with the new version). I guess this will happen if you've got the ipod set to open iTunes automatically when connected too.
So, no solutions as yet.......I'm gonna get onto Apple to see if they have any answers. I'll get back to you all on this one.
PS: why no firewire capabilities on the new ipods?
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM

IPod freezes after connecting to PC/iTunes

I think it's a common problem that iPods freeze after plugging in the USB cable. I don't know if it's working for others, but if i do a reset (hold menu plus select) on the iPod while it is plugged and iTunes is running it works. But i have to do this every time i plug it in... So much to years of software development...

"All of my songs that were numbered or had numbers in the title are not at the bottom of the songs list instead of being the first songs listed."
I assume you meant to say "now" at the bottom of the list?
Unfortunately, like it or not this how the latest version of iTunes sorts songs. Numbers now appear at the end of the listings.

During sync my ipod freezes when copying angry birds app

During sync my Ipod freezes when it tyies to update the angry birds app. I cannot get past it and therefore cant finish the sync. can anyone help me?

Dry deleting the app from iTunes and redownload the app and then sync.

My ipod freezes when i jog

i freaquently go jogging with my ipod video and it freezes almost everytime i do. no matter what i do my ipod freezes when i jog with it. does anyone know how to keep it from freezing while jogging?
ipod video

Freezing like: stopping shortly and then continuing?
Or freezing like it stops and doesn't ever start again?
Unfortunately, due to the nature of the iPod, jogging and other erratic movement can cause tracks to skip occasionally.
Read about it here:
http://docs.info.apple.com/article.html?artnum=93318

IPOD Freeze after rating a song

I bought a new IPOD VIDEO 60G on 1 April (after my Ipod 4th generation's hard drive gave in 4 days after the warranty expired) and I already have problems ....as i can see a lot of people do
Have any of you come across this problem: I rate a song and the ipod freeze and do not want to go back to the "play" menu, it keeps playing songs in this RATING mode without wanting to UNFREEZe, bloody irritating and also worrying...
Any Quickfixes???

This is a known problem.
1.1.1 (the latest iPod updater) is supposed to fix it.
See -> iPod "stuck" on the artwork or rating screen

IPOD freezes when I run

Everytime I run my IPOD freezes up. I can reset it but only while standing still. It runs fine after being reset until I start running again. I have tried with and without hold on but it doesn't seem to matter. I have already had to have my IPOD reformatted by Apple once. Does anyone have any ideas on what to do to prevent this. Supposedly the IPOD was fine for running.

My iPod freezes when I run too. Since the original iPod I was usuing lasted 18 months, even in Iraq, I decided that it was normal wear and tear so I purchased a new iPod. However, this new iPod didn't even make it a 1/2 mile before it froze. I reset it twice and it froze again each time. This is really disappointing and I cannot beleive that Apple does not do anything about this. I can't even get a support tech to talk to me. I have contact the state's attorney general's office to see if there are any other complaints. They stated that a class action lawsuit can be a poosibility if enough people join together.
I was very happy with the iPod and even solicted other users but this to me is unacceptable. Apple should advertise that the iPod can not handle a simple task as running. They obviously know about this problem but refuse to acknowledge it b/c of the potential to lose so much business as everyone using an MP3 player to run with.

Ipod Freezes on Exact Same Song as it starts. Virus?

My ipod freezes every so often on just one song, at 00:00. Its done it a good few times now. I can't reset it, no matter how many times i try. I have to wait a good 5 minutes and it will just start replaying my songs again from the begginning.
Could this be a virus or something with that one song? I have scanned it eith anti-virus but it doesn't find any.
Any ideas?
Thanks.

You probably have a bad track i would download it again or get it from iTunes or a reliable source. If you got it from iTunes, tell apple about the problem.

IPod freeze upon connection to PC

Very frequently when I connect my 80gb iPod video to my PC, the iPod freezes at the "Do Not Disconnect Screen" and I have to disconnect it from my PC and reset it.
This has happened both when I have had iTunes open on my PC prior to connection and when I haven't had iTunes open.
After I disconnect the iPod and reset it, I can connect it and it works ok, but this is happening too frequently and I'd like to find out if there is a solution to the problem. Any suggestions?

That just happened - How do I reset the ipod? It's stuck on do not disconnect.
[email protected]

Ipod freeze unexpectingly and video problems

I have the older version of a 60 gb video ipod. Everytime my battery reaches halfway, my ipod freezes. Then after like 15 minutes, it shuts off. After it shuts off, it won't turn back on. After an hour later, I would try to turn it back on and it would show the 'out of battery' icon. But I barely even use up the battery yet.
Also, everytime I try to view a video, the video always freezes. And blue lines starts to show up. Sometimes the audio would screech too.

Try restoring from backup.
iOS: Back up and restore your iOS device with iCloud or iTunes
ALso see:
Where did photostream and Cameraroll go in iOS 8?
http://www.macworld.com/article/2359708/icloud-meet-photos-whats-changing-for-yo ur-images-in-ios-8.html

IPod freezes after updating to software version 1.2!!!

iPod freezes after updating to software version 1.2!!! After installing version 1.2 the "do not disconnect" screen took forever to disappear, so i just removed the cables and it still remained
like that, i restarted it manually, but now it's getting stuck when the apple logo appears...i reset it and when i finnally turns on, and i'm at the language tab, it freezes. can anyone help.!?

Apple just released firmware 1.2.1 for the ipod, you should try restoring your iPod again with that.

My ipod freeze every time i plug in the computer i need help plz

my ipod freeze every time i plug on my computer i dont know how to reset and delete all songs plz help u.u

Does your iTunes see your nano?
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod: Appears in Windows but not in iTunes
If so, then follow through this:
How to reset iPod
Restoring iPod to factory settings
If not, do one or more of the following
Restart your computer
Uninstall & Reinstall iTunes [Windows XP] [Windows Vista & 7]
Reset iPod (will NOT delete everything)
Go to My Computer (Windows XP) or Computer (Windows Vista & 7) and see if it shows
Restore iPod (WILL delete everything)
Make sure iTunes and iOS firmware is up to date.
Hope all this helps.
Message was edited by: keeferaf

Ipod freezes while attempting to Synce

I just got a 80GB ipod classic. It was working fine untill last night when it froze while i was syncing it. whenver i plug it into my computer (macbook pro (10.4.10), the ipod recognizes that its been plugged in and the "do not disconnect" icon appears. this is the point where the ipod freezes. the computer never responds and the ipod icon does not appear in itues or as an external drive. I then disconnect the ipod and reset it which makes is work normal again (untill i try to sync).
I had been experimenting with putting text files on the ipod and i think that might be what caused the problem. Is there a way to restore teh ipod without doing it through itunes? it seems like this would solve the
problem.
The ipod software is version 1.2.1
thanks in advance

this sounds like a variation of the same problem from this "locked" thread: http://discussions.apple.com/thread.jspa?messageID=5324590
since I could not reply there I wrote a message to the support team and am copying it here to encourage others to do the same, and as a guide for the type of language and attitude that is needed to get a response to this issue. (ie calling and yelling/cursing/threatening gets you nowhere) feel free to use any portions of it you wish in your own message, as this is an issue that apple needs to address on a large scale instead of one at a time returns for units that don't perform any better.
"Dear Apple,
My 80 Gigabyte iPod Classic is freezing during navigation in ITunes, and seems to be following the pattern of other complaints from this forum on the Apple Support Discussions page http://discussions.apple.com/thread.jspa?messageID=5324590
I just purchased the iPod new from TigerDirect.com within the last two weeks, and am very disappointed with it's glitchy behavior in iTunes. I also have a 30GB iPod Video that I'm using with ITunes with absolutely no problems whatsoever. It seems that this is a widespread problem that would be best addressed with a firmware update or a recall, as telephone tech support and apple "genius bar" employees either don't know of the problem and have no resolution. Those that are aware consider it a small and isolated occurance (either innocently or by instruction from superiors). This is a serious issue when considering the relatively large value of a new iPod, the large share Apple currently has in the portable media device market, and what I'm sure is Apple's interest in continuing to lead this market with innovation and quality. The number one complaint people have with Microsoft is instability and crashing. Please don't ignore this problem and let Apple's reputation and quality drop to their level. Apple has a responsibility to fix this issue for all affected, and to do so quickly and courteously. Please forward this message to any and all superiors that may be able to resolve this issue when dead ends are met.
Thank You"

Ipod freeze up

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