Ipod freezes at Restoring Ipod software during ios5 update

I have a 4g ipod touch and I tried to update it and everything went fine so i left it alone. When i came back, the bar on the ipod touch screen was full but the bar in itunes was really close to being done and it said Restoring Ipod Data, after a while i forced quit itunes and the ipod shows the connect to itunes sign. Every time i plug it back in it does the same thing and is stuck. Will this most probably be fixed after apple fixes the bugs?

Hi,
Still no luck with this. The latest software does not fix the problem. Can anyone help?!

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New Ipod touch update freezing at 'restoring Ipod software..'

Hey guys
So I love my Ipod (have not jail-broken it) and saw there was a new update for the ipod software....so downloaded it. Its downloaded fine and then said it had to delete everything off my Ipod to update.
It deleted everything but when it got to the 'Restoring Ipod Software' part, the bar froze both on Itunes and on my ipod.
I've tried holding the center button and hold button so it resets, it tells me to connect to itunes but when I plug it back in it tells me my ipod is in recovery mode, it then goes through the same process and freezes in the exact same place.
This is really annoying, and if anyone has an answer to fix this (I don't mind if it means not getting this new crappy update) please please please tell me
Thankyou

The backup that iTunes makes does not include music, and other items like synced photos that are synced to the iPod. If these items are not on the computer/iTunes library on the computer on which the update was performed, the items will not be on the iPod after the update. The following lists what is included in the backup.
iTunes: About iOS backups

During restore iPod stuck on RESTORING IPOD FIRMWARE

As stated by me above, during restore iPod got stuck on RESTORING IPOD FIRMWARE. Last time tried different computer, it did work. Next, with different firmware file (when the-other-computer-trick stopped working) like 2.0.2 and then upgrading it - worked for a time. Now, I cannot find ANY way to restore it. Just by itself it accidentally and randomly enters the so called DFU mode and this time I just cannot restore it, every time it's stuck on RESTORING IPOD FIRMWARE

try have it restored in an apple store mate..
if that still doesnt work, send it back and have it replaced..

Ipod won't restore after software update

I was updating my daughter's iPod Touch last night with the new OS update. Everything downloaded smoothly, but when iTunes tried to restore her iPod, I got an error message that said there was a problem restoring the iPod. I have tried every single troubleshooting tip I could find and no luck. Is there anything that can be done without having to buy a new iPod? Any help is greatly appreciated.

Just some more information: I keep getting the "Connect to iTunes" screen on the iPod, and when I try to connect to iTunes, the iPod is not recognized at all. I have also tried the trick of holding in the Power and Home buttons at the same time; no luck.

IPod exclamation point/restoring iPod

First off, yes I have read the other threads dealing with this. My iPod has the screen with the exmlanation point on it. I tried to restore the iPod but whenever I use iPod updater it gives me an error message and won't let me.

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

Help: Ipod Stuck on Restoring iPod Firmware

I left my iPod touch (1G) on overnight to let it update,some error popped up and said I have to restore my iPod, so I did. I left it on to restore and has it is taken 2 hours so far and is stuck on the Restoring iPod Firmware. Is there a solution to this. Also my iPod is already in recovery mode.

Also it was not and never has been jailbroken if that helps.

IPod freezes, after restore stops syncing halfway through

I have a 2-year old 20gb iPod that has worked fantastically for the last 2 years. About 2 weeks ago, its started freezing up at random times. I couldn't shut it off, skip songs, etc. I just had to wait 5 minutes or so for it to come back. I restored it on iTunes the other night, but during my reload of songs, it stopped halfway through. So, my iPod only has about 9gb on it. If I try to keep syncing it up, it eventually gives me an "unknown error occured" message and deletes everything on my iPod.
I NEED HELP!

-Try resetting the iPod and try again.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next I would try restoring from backup
It is expected that when you connect an iPod that was synced to another computer/iTunes ibray, the iPod will be erased and its contents replaced with that in the iTunes library of the new computer. An iPod can only sync with one iTunes library.

Ipod Freezing After Restoring/Reformatting

In early January my Ipod went on the fritz. Froze up, said it was corrupted, needed restored, etc. I did the following and it eventually worked again.
1.) Reassigned the Drive Letter
2.) Reformatted
3.) Restored
Since it has started working I am noticing that the battery drains very quickly and at times it freezes up. I toggle the hold switch, try to restore, get nothing.
I have only had it 9 months, so I could go to an Apple Store, but they are all a hike away and I wondered if it was even worth it.
Thanks for any help

To give more detail:
When I start up my Ipod after having not used it for an extended time it initially goes to a white screen and in three languages tells me to "Connect the Ipod to a Computer to Restore"
It then cycles through a self restore and the Apple appears on the screen and it works...
Again, any help is appreciated.

IPod Freezes, I restore it, Freezes again

I've run into a really confusing issue with my ipod lately. I tried to play a song and the ipod would freeze, it would not allow me to reset it so instead I restored it. It then worked fine for a little while but then froze up again in the same way. I've restored it several times since and always have the same problem.
Anyone have any suggestions?

I am having the same problem. I wonder how many times it has to be restored before sending it in for a legitimate repair. If I send it in for repair, how much is the bill likely to be? Is it cheaper to go buy another one. Shouldn't something this expensive last for more than 20 months?

Ipod freezing and restoring for no apparent reason

sometimes my ipod just stops what music it's playing and for no apparent reason ,goes back to the homescreen. when i update the ipod, all the play counts from before the "crash" (not really a crash, but that's the term i'll use) are wiped clean, as if i never played them. What's going on?

Hi Neolithic,
If you can fill out the contact us form in the "about me" section of my profile, we can look into this for you.
Cheers,
Chris
BT Moderator Team
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IPOD FREEZES WHEN SYNCING WITH ITUNES/WON'T UPDATE SONGS

Make that another person WITH AN IPOD PROBLEM...But i don't have the receipt(it was a Christmas present for my son and i bought it at apple.com and i'm not good at keeping receipts)It does not sync with Itunes on my mac it freezes when trying to sync it. It updates a couple songs and stops and if you click on something you get the pinwheel and i did restore it to factory specsto and i can't disconnect without just pulling the plug and i don't think that my nearest apple store will help me either...
MacMini 1.83 INTEL DUO CORE, Mac OS X (10.3.8) 1GIG 667 MHZ DDR2 SDRAM, SUPERDRIVE,AIRPORT,BLUETOOTH
MacMini Mac OS X (10.3.8)

Make that another person WITH AN IPOD PROBLEM<<<</div>
This forum is like a hospital - you're going to see a lot of sick people!
i bought it at apple.com<<<</div>
Then Apple has a record of the purchase.
i don't think that my nearest apple store will help me either<<<</div>
Why wouldn't they? Remember - Apple has a record of the purchase.

My ipod wont connect to my wifi after ios5 update

Hi everyone,
I just got a 4th gen iPod, and I had trouble setting it up because it couldn't connect to my wi-fi connection. I had to set it up through iTunes instead.
When I go to the Wi-Fi screen in Settings, pick my network name and enter the password, the Wi-Fi icon shows at the top of the screen but there is no checkmark next to the network name in Settings. It still shows the loading wheel, and when I open Safari it tells me that it can't load pages because it cannot connect.

- Reset the iPOd. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

IPhone crashed during iOS5 update. iTunes crashed and cant open or uninstall. Please help

iPhone 4 crashed and dumped everything while trying to update to iOS5. Now iTunes won't open so I tried to run Apple Software Update... gets half way through the install and then i get an error... cant find fold containing the installation package 'AppleSoftwareUpdate.msi'.
I'm at a loss and need help getting iTunes back up and running so I can restore my iPhone.
Regards,

I am too trying to update my phone. i wish i hadnt now as its more hassle than its worth!
I have been trying for 2 hours and on hold to Apple to try and get my iPhone 4 to restore. I did back up before I installed it but whether it picks that one up is another question.
I have had the same problem before when i got a replacement phone from Apple and it took an hour or so to work.
I wish it would get sorted out as im an angry customer that is losing her patience fast!

Has anyone encountered error -50 during iOS5 update on iPhone 4?

I was in the process of upgrading to ios5 and when I tried to complete to complete the process, it wouldn't allow ,e to continent, displaying error -50. Has anyone experienced this? What did you do?

See Here
Delete Photo Cache
http://support.apple.com/kb/TS1314
Goto Home > Pictures > iPhoto Library...
Right Click and choose Show Package Contents...
Find the Folder called iPod Photo Cache and drag it to the Trash...
Close the Finder Window..

Phone wont restore my settings after iOS5 update..

YesterdayI backed up my iPhone4 to my iTunes and downloaded and updated the phone to the new iOS5. Everything worked fine UNTIL I tried to restore my settings from my back up.
It keeps saying restore failed and not giving a reason.
ive tried 5or six times, turning of my computer etc.
My iTunes is up to date and everything.
I want all my photos and contacts back Please help!!

Same here joshrocker - after two days I finally gave up trying to restore the backup and clicked the "delete backup" button instead - I had to recover the iPhone as new with the home/power button press and hence lost all my unsaved photos and app settings - tried to restore again once I had a working phone but the most recent backup had disappeared (must have been that delete button) and the next oldest backup was prior to my upgrade from 3G to 4 so no use at all. Nothing in my waste bin so only God knows where that backup went.
I now have to go through and rearrange all my apps - no mean feat in itself.
My lost photos were a journal of my latest PC watercooling build. I am very very upset about loosing them. grrrr.
Needless to say I will not be upgrading to ANY new version of IOS in a hurry in future.
Let's face it, I never trusted Microsoft until Service Pack 2 on anything, now I have to add Apple to that list of mistrusted software writers too.

Ipod freezes at Restoring Ipod software during ios5 update

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