Ipod freezes, cant format

Can someone help, i have a new 20g colour ipod, when i load disc and am told to connect ipod my laptop freezes, i have been on apple web site and tried everything they have said to try. I have windows xp, sp2, 384mb, and purchased a note card for high speed usb 2.0. (what is firewire, and would this help me ?) I have heard so much about ipod, but i am very dissapointed and will be going for a refund soon if i have no sucess.

Graig,
I believe that you only provide us with a little info of you have done. I suggest that you should uninstall the iTunes and iPod Updater first. Then install your iTunes again followed by iPod updater.
After complete, pls connect your iPod with your PC. The iPod Updater window should pop up, if it does not, you just open it manually.
Keep us post.

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Ipod freezes during sync then error that it cant read file...

A little pre-info... I have owned a black 30gb 5th gen (video) Ipod for a couple of years now. I plug it in fine, my computer recognizes it fine, Itunes works fine with it... everything works great.
I just bought another Ipod off ebay that is exact as mine except white- auction states the Ipod works fine, seller has awesome feedback, etc.. I bought this for a gift for my sister for Christmas. It is second hand, so warranty is expired.
I plug it in the computer, and first tried to transfer some normal text data via explorer. I had put this same data on my own black Ipod with no issues, words fine. The white? Lo and behold I get that "Data Cycle Redundancy" error during copy. My experience is that that has always meant that the original file is messed up, not the destination its being copied too... but in this case I know the original file(s) were/are ok.
And the Ipod freezes. So I safely unplug, and try to hard reset it. It wouldnt for a bit, and I noticed the Ipod was rather warm (but this might be because it was frozen for several minutes with the backlight still on as well). Finally I get it to reset. Same stuff happens again, again its hard to reset.
So then I decide screw it, forget adding the stuff via explorer, Ill just try to get the music on my computer at least, over via Itunes, after I first restore the Ipod.
Itunes opens... recognizes the Ipod... I go to copy music, and it copies until it essentially 'freezes'. I tried many times - its not a bad file because the same file would copy the other times Id try. It would freeze on any random file, during the write process.
Then Itunes comes up with this error:
"the ipod cannot be synced. the required file cannot be found"
I dont think this is referring to my files trying to be copied, they werent deleted or moved from their location since importing into the Itunes library. Im wondering if theres a system type file on the Ipod that Itunes speaks to as it transfers...and when the Ipod freezes... hence it cant be found...
At the same time I get this error from Itunes, I get a Windows XP bubble pop up that says:
"Delayed Write Failed - Windows was unable to save all the data for the file x. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere."
Now again, my computer/windows is NOT the issue. Its the Ipod.
All the advice I have searched says to fix things on my computer. That includes that Apple support page in regards to those errors - it points the finger at my USB ports, etc - and thats simply not the case. If it was, my other Ipod wouldnt be working either - nor would my flash drives.
Its the white Ipod.
I saw one site suggest to format the Ipod via Windows first, then do the Itunes restore, but the Ipod froze and Windows couldnt format.
I went into Device Manager and compared the two Ipod settings, both share the same settings. They are not set on 'enable write cache'.
I have tested the HD via Diagnostics, and the BL blinked after the test, showing the HD passed... so right now I can only think of three things... a bad logic board perhaps, or the Ipod system files are corrupt somehow no matter how many times I do the restore... should I revert to an older update; is that even possible. Or the HD is bad after all and its just being missed in the test.
So now... I need help. Am I missing something important? Is it a simple fix... a corrupt file thats freezing the Ipod somewhere - or did I get a bad Ipod from the seller.
Its so close to Christmas, if there was some simple fix(instead of it being a bad HD) I could fix it myself, Id rather do that than go through the hassle of returns/refunds. Not to mention, its always a gamble how the seller will react. Will they help, or say its not a problem on their end and try to screw me... then Ill have to go through Paypal for reimbursement and that takes 90 days at least...

I wish I had good news but all I have is information. I have access to 4 5th gen ipods. 2 black 30s and 1 white 30 and 1 black 80. The one white and one of the blacks work and have worked flawlessly for the past two years. The other black 30 and 80 started having the issue mentioned here some time after upgrading to iTunes 8. I tried to lowlevel format the iPod drive to fix any issues and that didn't cure the problem. I bought a MacBook a couple of months ago and restored my ipod to Mac format and low and behold it would accept files again! However it wouldn't let me fill the ipod beyond about halfway, this was on both ipods. Now the ipods have become slowly less and less fillable. Seems like syncing rather than putting the songs on manually seems to help, but again its getting worse all the time. (the two ipods that don't have any problems belong to my girls and the problem ones belong to my son and i) <- Grasping at straws I know, but my son and I are constantly changing the songs, playlists, videos and such.
When I bought my Mac the guys at the Apple store were shocked that I was having this problem and practically begged me to bring it in so they could see what it wrong with it. I will post an update when i do that.

IPod Freezes in "Settings" and isnt recognized by my computer

on the main screen, when i spin the wheel down to settings, it freezes up. after about 10 seconds it displays "0 kb free" on the right. i have no idea why this happens. all other features appear to work fine. the other issue is that now my laptop doesnt recognize it.
i use it as an external hard drive as well as an mp3 player and i suspect i might have tried to put more files on the drive than there was space. its just a guess. but since i cant read it on my computer i have no way to try to fix it. any clues?
this is a 160gb classic, dont know what gen but it was the first 160gb model about 2-3 years ago if that helps.

This is almost as if neither Windows nor Linux is recognizing the format of your Hard Drive. This can happen if your iPod Classic was formatted using the Mac OSx option. I see that you have Windows in your profile so I am assuming that the iPod Classic was formatted using Windows. If that is the case then the Hard Drive may have failed.
There is a way to to a diagnosis on the hard drive. If the above does not work then perform the [*_Hard Drive Diagnosis as indicated in this discussion thread_*|http://discussions.apple.com/thread.jspa?messageID=11542633&#11542633] . Please pay particular attention to the post made by TuringTest2 where he explains with detail of what one should be looking for. The Reallocation of the Hard Disk Space is the key. The greater the number the higher the indication that the Hard Drive is failing.
You know, reformatting may be the only option left if neither of your Operating Systems are recognizing the format on your iPod Classic.
Axel F.

IPod freezes during upload

Sometimes when I'm loading a track or a Podcast from iTunes to my iPod, it gets stuck. If I Force Quit out of iTunes, it freezes the computer. The only way out is to disconnect the iPod. However, if I start again, those tracks or Podcasts still won't load.
Any ideas?

i've been looking for an answer to this same problem.
found this: http://www.macosxhints.com/article.php?story=20050420230518243
basically, a mac can read and write in both macintosh coding, as well as windows coding. This means that an ipod formatted to a windows computer can be written on by both mac and windows, and the mac writes in windows coding. Apparently if your mac has a problem writing in macintosh code to the ipod, you can try having the mac write in windows code instead, and it should work.
if you want to do that, all you need to do is hook up your ipod to a windows computer. it will say 'hey man, this is a mac ipod, i cant work with this!' and it will ask you to reformat. i'm not sure yet, but reformating will probably make you lose all the songs on the ipod, but oh well. then once it's reformatted, hook it back up to the mac, and let the magic happen.
i havent tested this myself yet, but based on the link above, it has worked for several other people, and i am about to do it.
good luck,
Mr. Truth

5th Gen iPod error while formating please help

Ok here is the long and complicated story. I had a iPod Mini 4GB and thought it was time to upgrade to a 30GB. itunes and everything working just fine up to the point where I went and loaded the ipod disc to format my new iPod. I incountered a iPodDeviceInternal assert error when the program started to format the iPod and failed to complete the install. I tried over and over again. I loaded itunes and it said that the iPod could not be Recognized and that i should reinstall itunes. I then went to Best Buy were I bought it and took it to the Geek Squad tech. center and he hooked it up and it worked fine,then telling me to try downloading the newest version of itunes. I did and it installed fine...but when i click it, it doesnt open. so baically I cant get itunes to open and my iPod will not format. Please Help me

Can you see iPod drive under Removable disk in My Computer?
If so,try disk defragment on it or manually format your iPod and lastly redo the whole installation process

PC does not recognze iPod, freezes when iPod is connected.

I have a refurbished (I needed my original replaced last spring) 20G Photo. My computer runs on Windows XP.
One week ago it froze, and when an album or artists was slected to be played, it would skip from one song to the next without actually playing anything. It also refused to power down - I had to let it turn off by itself. This is what my original iPod had done when it died. However, this one fixed itself after I reset it.
Yesterday it froze again, in the middle of a song, and refused to do anything no matter what button I pushed. I let it rest for a while and then reset it, and it behaved perfectly fine. I decided I would restore it anyways to make sure any serious problems got corrected.
When I plugged it into the USB 2.0 port on the back of my computer, the iPod updater opened and told me that my iPod wasn't formatted for windows and needed to be restored, properly formatted, and updated. I clicked the restore button like it told me to do, but then the program froze. I tried opening iTunes, and it refused to open. When I tried to open My Computer to see if it recognized my iPod, even that wouldn't open. No program I tried to run would open. I restarted my computer 3 times, but it refused to start up completely until I disconnected my iPod. I tried plugging my iPod into my computer again, and it froze all programs. As soon as I disconnected it, all programs opened and ran normally again.
Basically, I can't restore my iPod or add new songs because it makes my computer freeze up completely. It still plays songs normally, though.
Any idea what might be wrong or what I can do? I don't get any error messages.

UPDATE:
Allrighty. I took my iPod to the Apple store in my area, and they managed to restore it and install the updated software and make sure it really is windows formatted. I figured that would solve the problem.
I broguth it home and connected it to my computer to start putting music back on it, and it still froze up my entire computer.

Ipod freezes when playing video through dock

Okay, this is a challenging one. I will be surprised if someone can help me figure this one out, but I will be very grateful!!
Picked up a brand new 60gb 5th generation video ipod the other day. 1.1 update already installed. Everything worked great. Was able to play videos through the AV dock, no problem, and was able to hook it up to the JBL stereo for the ipod, no problem.
Here is where it gets interesting. I took an avi video from my digital camera, and used Quicktime Pro to convert it into a .mov Apple Quicktime movie. I am using Windows XP. I then imported that .mov movie into itunes. Then I right clicked on the file and told itunes to convert it into the ipod format. I then hooked the ipod up to the computer, and the video was transferred to the ipod with no problems.
Then I was able to play the video with no problem on the ipod screen (not hooked up to the AV dock). Then I inserted the ipod into the AV dock that is hooked up to my tv. I played videos this way without a problem, before I loaded this new home made video. When I played the new video, I answered Yes to Tv Out, and right after that point my ipod froze up. No video played at all. Then I had to reset my ipod.
I tried this again several times, with the same result. This was now happening with regular videos that I downloaded from itunes. Also now, when I hooked the ipod up to the JBL stereo, and just tried to play a song, the ipod would freeze up. However, songs and videos play fine when the ipod is not hooked up to a dock.
It seems to me like my home made video somehow corrupted the software drivers for the port on the ipod.
Then to fix the problem, I finally had to do the dreaded RESTORE. I could not update the ipod, because I was already at version 1.1. I tried rolling back to an earlier version, but the updater told me that the update was not compatible with my ipod.
The RESTORE did fix the problem. The ipod was completely back to normal. I could hook it up to the JBL and the AV dock with no problems. Until...yes, I tried playing the home made video again. I just wanted to see if it was a fluke. Same problem came back....arrghhh!
He is another weird observation. I can start the video playing on the ipod, without it hooked up to the dock, and answer Yes to tv out. The video starts playing, then I can insert the ipod into the dock, while it is still playing, and the video plays fine on the tv, through the dock! Until the video finishes. Once the video finishes, the ipod freezes up again.
I wonder if this is a hardware problem, and I should just return my ipod. It seems like a software problem to me. I think if it is my home made video that is corrupting my ipod, I think itunes should be smart enough to not copy something to my ipod that is going to corrupt it.
Ha..ha...wow, sorry that was very long-winded. Anyone have any suggestions?
Dell Dimension 2.8ghz P4 Windows XP 2.25GB of RAM

All I can suggest is to re-encode the video as m4v with QT Pro, there might've been a problem in encoding. Also, try sending this same video (setting TV Out to Yes) with the iPod not plugged into the dock and with an Apple RCA cable, if you have one, hooked up to a TV. If that works, the dock connector might be damaged (unlikely) but it's possible. So once you've re-encoded, see if the dock situation works then. Good luck.

During sync my ipod freezes when copying angry birds app

During sync my Ipod freezes when it tyies to update the angry birds app. I cannot get past it and therefore cant finish the sync. can anyone help me?

Dry deleting the app from iTunes and redownload the app and then sync.

IPOD freezes in the middle of podcasts

My Ipod freezes in the middle of playback of podcasts downloaded from Itunes; I have to re-set IPOD in order to continue use. Also happens with audio books. No problem, however, with playback of songs.

I think I have the same problem. It just.. freezes and you cant do anything with the song. You can change songs and sometimes it starts working again if you keep changing songs long enough but that just *****.
So yeah, I know what youre going through And Id appreciate some info about this as well. Its really starting to tick me off.

IPod freezes as soon as i plug it in

My iPod freezes every time i plug it into my computer. it charges when i plug it into my printer but i cant get it to work on my computer so that i can restore it before it freezes. what should i do??? my iPod is not registered, but i do not think that would be the cause of it not working.

I have very recently bought ipod classic 80GB and i did register my ipod and was able to transfer a song via iTunes 7.5,but from the next day it started behave very strangely.Whenever i connect the ipod into my windows machine,the ipod freezes,dont even charge and it dont even start even if i disconnect it,i have to reset the ipod to protect it from the battery drain.Its been so pathetic that i haven't even listened to single song i fear that its going to be an expensive apple's paper weight.
I dont think the problem is with the laptop or the connector cables,as i tried using the laptop with another classic ipod which doesnot seems to exhibit any such strange behavior.
Please help me to resolve.

Upon disconnecting, iPod freezes?

As the subject states, when I disconnect my iPod from my computer, as in literally removing the cable, my iPod freezes. When I "eject" it from iTunes, or use "Safely Remove Hardware," it seems to work perfctly fine. But as soon as I actually manually disconnect it, it'll freeze. It doesn't matter if it's on or off, or playing a song. If I have it "off" or on sleep and disconnect it, it'll freeze and won't turn on. However, the moment I reconnect it, it's fine and charging, and I can do whatever to it on iTunes. Any ideas?

Exact same thing happens to me. I've tried uninstalling iTunes 7 and reinstalling it but it does the same thing. And now I cant even dwnload the older version of iTunes. Im lost.Its not even recognized on my computer anymore. Any suggestions?
Windows XP

Please help - My iPod freezes after playing an mp4 movie

Hi all!
I've converted some dvd movies to mp4 using Avex DVD converter. However, after I watch one of these movies, my iPod freezes, and I have to reset it.
Any ideas why this is happening?
Thanks!
-K

.m4v, .mp4 and .mov file formats are recognized formats. There could be a problem with the conversion.
You could try another converter.
http://www.squared5.com/svideo/mpeg-streamclip-win.html

Ipod freezes when trying to play video

I just got a new 8Gb nano 4th gen and ive had no trouble except for playing movies. I uploaded my movies and they have the correct format. they all play the first time but then when i try to play them a second time the screen goes black and the ipod freezes. I dont know what to do!
any help is appreciated! Thanks

Any one?

IPod freezes on iMac

I purchased an iPod 5th generation last year and it worked perfectly on Windows. Now that I have switched from PC to MAC, I have changed the operating system (with help from Apple Care).
The main problem is that when I try to import songs from an audio CD to the Ipod, the ipod freezes during the import process and crashes the iMac.
HEEELLLLPPPP!
iMac desktop Mac OS X (10.4.9) I just switched from PC to MAC
iMac desktop Mac OS X (10.4.9) I just switched from PC to MAC

Thanks for responding deggie! My iMac freezes when I import my audio CD into iTunes. I have been working on this and have discovered that the computer does NOT freeze when I import an audio CD that is commercially mastered.
When I try to import audio CD's of music that I own that I burned to a CD, the computer freezes and subsequently makes multiple (up to 20) copies of the first track on the CD. This never happened with my PC. I am a composer and have my own music that I burn to a CD with the mp3 format. This version of iTunes 7.1.1. does not recognize the files as legit, I imagine.
I used to be able to convert the mp3 files to some I think was called AC on the PC version of iTunes. Since I am new to the MAC operating system I cannot navigate around to find that option if it still exists.
The good news is that I imported 4 commercial audio CD albums without freezing. The bad news is, I have an extensive library of music that I do not think will transfer.
Thanks again for your help.
mo
iMac desktop Mac OS X (10.4.9) I just switched from PC to MAC

30gig video iPod freeze with video.

after i updated from 1.1.2 to 1.2 and 6.whateva itunes to 7 every time i watch a video my ipod freezes. I do not have a copy of itunes 6 backed up so i am downloading from a torrent site now. I spoke with tech support and they say they have not heard of this issue befor and its goin to take 3 days for an engineer to call me back.
I have formated the ipod on both a PC and a Mac with the same results.
has any one else exprenced problems similar to these?

ya i'm having the same problem and its making me ****** cause its what i use along with the ihome to goto sleep so now i can't sleep good : ( and i need my sleep cause i have to go to school **** you apple just say theres a problem and correct it
o and they'll prob just make a new ipod version that fixes it
were can i get the itunes 6.01 and the older ipod update (not like it will matter i can't even get mine to get out of the apple screen)

Ipod freezes, cant format

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