Ipod freezes during Restore process...it keeps restoring forever

I ve had very serious issues with itunes 7.
First, it didnt recognize the ipod, then after a few changes itunes finally recognized the ipod. Now after doing every recomendation in this forum I have no ipod showing in my computer (but its shown in the down right corner though as a usb mass storage).
When itunes recognizes it, it tells me I have to restore it and everything goes smoothly. But thats it...its says its being restored but it isnt. I ve wasted days trying to "restore" the ipod and it never ends.
I have no clue with this one, and yes, I did reinstall itunes a few times. I need some help please.

I cannot stand this. I got my new iPod mini silver today. Plugged it in, wasn't detected in iTunes. I tried again, and again. FINALLY, it was detected. Said it needed to be restored, because it was formatted for macintosh. I clicked okay. It restored for an hour. I Ctrl + Alt + Deleted iTunes and terminated the process. I formatted 'removable disk' using windows explorer. It gave me the folder/! icon. Then I tried again. It restored again, forever. Somebody really really really needs to fix this.
Custom Windows XP Pro Awesome..

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HT201210 iPhone freezing during restore.....

My iPhone 4 keeps freezing about 60% way through a restore, according to iTunes when the firmware is being updated. Any ideas how to fix? I have tried a different computer, disabling my security software etc. and still no luck :o( (Windows)

I was doing exactly what you suggested for hours prior to posting my question. I tried restoring, I tried restore/update over and over and it would always freeze between 25-75% through. I restarted my laptop 20 times, uninstalled and reinstalled itunes 4 times. Finally, today I was so frustrated that when I saw it freeze up one more time, I just pulled the power cord out of my laptop and walked away. An hour later I booted back up and set it to restore before I left the room and ....magic, it finally worked. Whether the unplug event had any real connection, I don't know.
If anyone does freeze during an update and has the "connect to itunes screen with the red itunes logo" stuck on their iphone screen, modular 747 is correct. Just keep trying the restore/update through itunes, but be prepared to do it non-stop for almost 72 hours like I did.

Downloading new operating system iPhone 3gs freezes during restore

downloading new operating system iPhone 3gs freezes during restore

I was only able to restore the phone after booting into Windows and using the Windows version of iTunes. Kinda pathetic.

Ipod freezes during sync then error that it cant read file...

A little pre-info... I have owned a black 30gb 5th gen (video) Ipod for a couple of years now. I plug it in fine, my computer recognizes it fine, Itunes works fine with it... everything works great.
I just bought another Ipod off ebay that is exact as mine except white- auction states the Ipod works fine, seller has awesome feedback, etc.. I bought this for a gift for my sister for Christmas. It is second hand, so warranty is expired.
I plug it in the computer, and first tried to transfer some normal text data via explorer. I had put this same data on my own black Ipod with no issues, words fine. The white? Lo and behold I get that "Data Cycle Redundancy" error during copy. My experience is that that has always meant that the original file is messed up, not the destination its being copied too... but in this case I know the original file(s) were/are ok.
And the Ipod freezes. So I safely unplug, and try to hard reset it. It wouldnt for a bit, and I noticed the Ipod was rather warm (but this might be because it was frozen for several minutes with the backlight still on as well). Finally I get it to reset. Same stuff happens again, again its hard to reset.
So then I decide screw it, forget adding the stuff via explorer, Ill just try to get the music on my computer at least, over via Itunes, after I first restore the Ipod.
Itunes opens... recognizes the Ipod... I go to copy music, and it copies until it essentially 'freezes'. I tried many times - its not a bad file because the same file would copy the other times Id try. It would freeze on any random file, during the write process.
Then Itunes comes up with this error:
"the ipod cannot be synced. the required file cannot be found"
I dont think this is referring to my files trying to be copied, they werent deleted or moved from their location since importing into the Itunes library. Im wondering if theres a system type file on the Ipod that Itunes speaks to as it transfers...and when the Ipod freezes... hence it cant be found...
At the same time I get this error from Itunes, I get a Windows XP bubble pop up that says:
"Delayed Write Failed - Windows was unable to save all the data for the file x. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere."
Now again, my computer/windows is NOT the issue. Its the Ipod.
All the advice I have searched says to fix things on my computer. That includes that Apple support page in regards to those errors - it points the finger at my USB ports, etc - and thats simply not the case. If it was, my other Ipod wouldnt be working either - nor would my flash drives.
Its the white Ipod.
I saw one site suggest to format the Ipod via Windows first, then do the Itunes restore, but the Ipod froze and Windows couldnt format.
I went into Device Manager and compared the two Ipod settings, both share the same settings. They are not set on 'enable write cache'.
I have tested the HD via Diagnostics, and the BL blinked after the test, showing the HD passed... so right now I can only think of three things... a bad logic board perhaps, or the Ipod system files are corrupt somehow no matter how many times I do the restore... should I revert to an older update; is that even possible. Or the HD is bad after all and its just being missed in the test.
So now... I need help. Am I missing something important? Is it a simple fix... a corrupt file thats freezing the Ipod somewhere - or did I get a bad Ipod from the seller.
Its so close to Christmas, if there was some simple fix(instead of it being a bad HD) I could fix it myself, Id rather do that than go through the hassle of returns/refunds. Not to mention, its always a gamble how the seller will react. Will they help, or say its not a problem on their end and try to screw me... then Ill have to go through Paypal for reimbursement and that takes 90 days at least...

I wish I had good news but all I have is information. I have access to 4 5th gen ipods. 2 black 30s and 1 white 30 and 1 black 80. The one white and one of the blacks work and have worked flawlessly for the past two years. The other black 30 and 80 started having the issue mentioned here some time after upgrading to iTunes 8. I tried to lowlevel format the iPod drive to fix any issues and that didn't cure the problem. I bought a MacBook a couple of months ago and restored my ipod to Mac format and low and behold it would accept files again! However it wouldn't let me fill the ipod beyond about halfway, this was on both ipods. Now the ipods have become slowly less and less fillable. Seems like syncing rather than putting the songs on manually seems to help, but again its getting worse all the time. (the two ipods that don't have any problems belong to my girls and the problem ones belong to my son and i) <- Grasping at straws I know, but my son and I are constantly changing the songs, playlists, videos and such.
When I bought my Mac the guys at the Apple store were shocked that I was having this problem and practically begged me to bring it in so they could see what it wrong with it. I will post an update when i do that.

Ipod freezing during connection to mac

I have a 3rd gen ipod and powerbook G4 with an external harddrive Lacie 80gb which now contains my itunes library. The problem I am having is in updating my ipod library. Each time I connect to the lacie drive (with firewire connection, it recognizes the ipod and starts to update it but it invariably freezes during this update. The ipod remains frozen as does the itunes program. I have to force quit the itunes and eject the ipod and then soft reset. When I then reattach it, it is not recognized by the itunes and I have to reinstall the update to get it to work. Unfortunately this erases all the music and I restart the process only to have it all happen again. I have tried manual update to no avail.
This may be related to the fact that I have moved my library to the external drive or that I am using the external firewire.
Frustrated. Can anyone help?

Hi John,
I have a very similar problem, but no solution yet. Maybe my experiences can sombody give some hint:
At home I have the G4 model displayed below. It is alway kept up to date. Last time my iPod was updated with the songs in the iTunes library there was around 6th December 05. Everything went fine then.
Next time I tried to update the iPod songlist, was about two weeks ago. The iPod would freeze this time, hanging and later crashing iTunes and the Finder (iPod could not be ejected). After several tries I thought it would be a good idea to restore the factory settings. So I tried that using the newest iPod Updater 2005-11-17. The Updater was not able to restore the settings. Finally I gave up.
Then I took the iPod to the office where I use a Mac Mini (it is kept up to date as well). I tried to restore the factory settings there and it worked like a charm. Back at home the iPod still would not sync with my PM G4. Listening to the sounds the iPod made during the first seconds of syncing revealed a repeated clicking as if the hard drive was bad.
So I took it to Apple's tech-geeks and told them the hard drive must have gone bad. They tested the iPod thoroughly, but did not find anything wrong. Especially the hard drive was ok.
Now I have it back here, but it still would not sync to my PM G4. Does anybody have any idea? I should perhaps mention, that the system on the PM has only been updated from 10.2 an, whereas the system on the Mini has been installed 10.4 out of the box.
-Jan

160GB ipod freezes during sync

I am trying to resync all of my songs & videos from Itunes to a 160GB ipod. When it gets to about 4GB, the ipod freezes and sync stops. I have tried resetting the Ipod, but it doesn't help. Any ideas?

I having a similar problem. Sometimes while my ipod is syncing or when I am deleting something, it freezes. I cannot close it at all. It doesn't effect the rest of the computer. I cannot get rid of it unless I restart the computer and I can't keep doing it, its becoming an annoyance. I've reinstalled 4 times and it doesn't seem to be working. PLEASE HELP!

IDVD freezing during burn process

I was trying to burn my DVD project onto a disc and iDVD kept freezing during the middle of it. It just so happened to always freeze during step 2 of the process, but Im not sure if that is just a coincidence or not. Any suggestions at how to get the program to burn my project without freezing up in the middle ?
Thanks
I am using iDVD 4

Thanks dispatx.com, that page was of immense help. I found much of it very encouraging simply knowing that someone has gone through the exact same thing, missing deadlines, sleep, etc.
I gathered as much info as I could and have successfully burned a DVD image now using the "Easter Egg" hurz & pfurz. Why doesn't apple include that in the program?
I cleaned up my powerbook prior to burning with OnyX. I trashed the iDVD preferences. I created a new project in iDVD using the same footage I had exported from FCP as QT movies, not self contained. I included songs I downloaded from the iTunes store (debunking the myth that the protected songs foul up the burning process). I held down ctrl and clicked burn, named the image, and then it went to work.
Timeline:
6:00am started step 1, 10 secondes later, step 2 begins.
9:00 Step 3, Asset Encoding begins (Hallelujah, I never could get to this step)
9:50 Step 4 begins, mulitplexing
10:20 Image is ready and iDVD is asking me to name the image again, I finally figured out this gives me the option of burning several copies, I did and it only took another 15 minutes to create another image instead of starting the whole process over again.
10:40 I drop it into disk utility and burn a 3.7 GB DVD in 20 minutes.
Oliver Luker accurately observes and records CPU usage at each of the steps so that helped me know NOT to cancel even when Activity monitor showed iDVD as not responding.
I went with best performance because too many people were reporting over 60 minutes and best quality as not working well, and I need this DVD done. I had an extras section in the DVD that I yanked. But I don't understand why we are limited to less than 60 minutes. This angers me a bit and I'm determined to find a way to have a good looking DVD with over 60 minutes of footage that will burn through iDVD. I don't want to buy DVDSP, yet.
Good luck everyone.

What do I do when Itunes freezes during last process of sync

What do I do when Itunes freezes during final steps of sync

Cancel the sync and try again. But, before you do, make sure you have turned off any firewall/anti-virus software you have running. This often is the root cause of failed sync's.

IPod Touch freezing during restore

I have a 16GB iPod Touch 2nd generation and I am trying to install OS 4.0 and it's been an absolute nightmare. I downloaded the new software (which took quite a while since it kept giving me an error which made me restart the download like 4 times).
So now I'm in the process of actually INSTALLING that software. When I plug my iPod Touch into iTunes it says it sees the iPod is in recovery mode and asks me to restore my ipod (the only option it is allowing me to access is the "Restore" button, so all the "Update" errors are out of the question here).
When I "restore" my iPod however, the process get's about 1/4 of the way through before it freezes and the progress indicator on my iPod AND the progress indicator in iTunes stays at the same place and doesn't move. Even after letting it sit ALL night last night (about 8 hours) it STILL hadn't moved when I woke up this morning.
Any suggestions on how I could fix this?

I may have a solution...
I phoned Apple Support this evening around 7pm and they were really helpful. My ipod is at least back on - albeit with everything wiped - but it's currently resyncing.
They walked me through these steps:
1. Quit iTunes (Force Quit if you have to)
2. Disconnect the ipod from your computer
3. Create a new user account (I named mine Dummy)
4. Log out and log in to the new User account
5. Press and hold the power button on the iPod to turn the thing off - if it doesn't go off, then press the home button briefly as well so that it does.
6. Open iTunes
7. reconnect the iPod to your computer and once the usb cable is inserted fully, press the home button on the ipod to switch it on
8. iTunes should detect the iPod and offer to restore it. Accept the restore option.
9. iTunes will download the software (took about 10 minutes for me - 315Gb) and then you need to follow the instructions and accept the software license agreement.
10. In iTunes, you should see the "restoring iPod Software", "verifying iPod software", etc and once done your iPod should run good as new.
Safely disconnect the iPod (make sure you eject it first), log out of the dummy account and back into your regular one. Open iTunes, reconnect your iPod and iTunes should start to restore the iPod from the backup made earlier.
Be patient with that last one if you've got a lot of data backed up!
I really hope this helps others - my backup restoration still hasn't finished yet, but it's looking promising. I performed all this on a MacBook Pro, but from the way the support lady kept thinking I was running Windoze, I guess the same process will work in that OS too.
Oh - and phoning Apple support didn't cost me a penny despite being well outside the 90 days... in fact, because I'd never called them before, they granted me a 45 day warranty and offered me the option of taking out an extended 12 months too (for £39). I haven't taken them up on that yet, but seriously thinking about it - seems cheaper than buying a new iPod...
Peace

IPod Touch freezes during restore

Last night I was on the Maps app (the one that came w/ the iPod) and I was typing in an address then my iPod(2g) flashed a white screen on me and got stuck in an infinite reboot loop (boots up w/ the apple, then flashes a white screen, then reboots). Then I tried restarting it manually and it didn't work. I did the thing where you force into the screen w/ the usb cable into the itunes icon (DFU mode?). I tried restoring it and waited for 3.1.3 to download (I was running 3.1.2 i think) and it was working until it showed the apple w/ an empty loading bar. I unplugged it and replugged it and it didn't do anything so I guess it froze. I put it back into DFU mode(?) and keep trying to restore it, but every time I keep getting a frozen ipod w/ the apple and a frozen "spinning" circle and my itunes giving me the 1603 error. I tried a lot of solutions from the internet like restoring to a previous version, that doesn't work. I tried Apple's troubleshoot page too. My warranty is also over, so... Any thoughts?

When you installed Leopard, did you do a Clean "Archive" install or an upgrade? If you did an upgrade, you may want to consider backing up all of your files and then doing a clean install of Leopard. That usually fixes issues with programs crashing/freezing.
Before you try a clean install of Leopard though, have you tried just reinstalling iTunes?
Message was edited by: Full-Throttle

IOS 4.0 causing my iPod touch to freeze during restore and update

I know there have been issues with the new OS and many questions too. I am so frustrated right now so sorry if I am asking a question that has been asked over and over:
I have a 2G iPod touch. The new OS is updated, but when I try to restore and update I get an error (14); the loading bar freezes about a quarter of the way through. On top of this, my iPod is locked on a screen with a usb cable and the itunes logo.
I have tried reinstalling itunes and re-restoring my ipod countless times. help! what do I do?

Im getting this exact problem i have Restored and Updated it 5 times now and left it while i go out for the day and over night but never gets past 1/4 of the loading bar then when i reset my ipod USB cable at Itunes logo and on computer it says that everything (Software, Memory etc.) is N/A so im guessing if this every gets solved im gonna have to start all over again

Ipod freezes at Restoring Ipod software during ios5 update

I have a 4g ipod touch and I tried to update it and everything went fine so i left it alone. When i came back, the bar on the ipod touch screen was full but the bar in itunes was really close to being done and it said Restoring Ipod Data, after a while i forced quit itunes and the ipod shows the connect to itunes sign. Every time i plug it back in it does the same thing and is stuck. Will this most probably be fixed after apple fixes the bugs?

Hi,
Still no luck with this. The latest software does not fix the problem. Can anyone help?!

I am having problems restoring an iPod Touch 5G because of lost passcode. The iPod reboots during the process each time so the software cannot be restored.

Has anyone else experienced this?
Thanks,

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod freezes, after restore stops syncing halfway through

I have a 2-year old 20gb iPod that has worked fantastically for the last 2 years. About 2 weeks ago, its started freezing up at random times. I couldn't shut it off, skip songs, etc. I just had to wait 5 minutes or so for it to come back. I restored it on iTunes the other night, but during my reload of songs, it stopped halfway through. So, my iPod only has about 9gb on it. If I try to keep syncing it up, it eventually gives me an "unknown error occured" message and deletes everything on my iPod.
I NEED HELP!

-Try resetting the iPod and try again.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next I would try restoring from backup
It is expected that when you connect an iPod that was synced to another computer/iTunes ibray, the iPod will be erased and its contents replaced with that in the iTunes library of the new computer. An iPod can only sync with one iTunes library.

IPod crashes during Restore! Critic!

Hi,
Few months ago I used to transfer media to my iPod from a Mac till this week which I switched to PC. As you might know I was needed to restore my iPod in order to transfer from the windows... well I clicked on restore, my iPod started the process but suddenly *crashed during the restore*.
From now on, my iPod crashes even when I launch games (like Vortex, Music Quiz...) and when I try to restore it.
BTW, there is a delay when I connect the iPod till iTunes recognizes it.
Please help me,
Thanks,
Maor

Apps crashing
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Ipod freezes during Restore process...it keeps restoring forever

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