Ipod freezes on back up

When I conntect my ipod (64), it freezes on the second step on the sync (the back up). I have the latest software on both my computer and on the ipod, but it keeps freezing at this stage and will not advance to step three, four or five. It works fine when not plugged into the computer, but freezes when I plugged it in and want to add new music.

iOS: Troubleshooting backup issues in iTunes

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My ipod freezes while backing up and wont let me sync anything :S

can someone please help me..i restored the old setting on my ipod to see if it will work but now i just have an empty ipod touch..it wont let me sync my ipod because it keeps freezing while backingup..

Try moving the existing backup file to a safe location so iTunes has to make an entire new file. It is located here:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista, Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.

Ipod freezes when playing video through dock

Okay, this is a challenging one. I will be surprised if someone can help me figure this one out, but I will be very grateful!!
Picked up a brand new 60gb 5th generation video ipod the other day. 1.1 update already installed. Everything worked great. Was able to play videos through the AV dock, no problem, and was able to hook it up to the JBL stereo for the ipod, no problem.
Here is where it gets interesting. I took an avi video from my digital camera, and used Quicktime Pro to convert it into a .mov Apple Quicktime movie. I am using Windows XP. I then imported that .mov movie into itunes. Then I right clicked on the file and told itunes to convert it into the ipod format. I then hooked the ipod up to the computer, and the video was transferred to the ipod with no problems.
Then I was able to play the video with no problem on the ipod screen (not hooked up to the AV dock). Then I inserted the ipod into the AV dock that is hooked up to my tv. I played videos this way without a problem, before I loaded this new home made video. When I played the new video, I answered Yes to Tv Out, and right after that point my ipod froze up. No video played at all. Then I had to reset my ipod.
I tried this again several times, with the same result. This was now happening with regular videos that I downloaded from itunes. Also now, when I hooked the ipod up to the JBL stereo, and just tried to play a song, the ipod would freeze up. However, songs and videos play fine when the ipod is not hooked up to a dock.
It seems to me like my home made video somehow corrupted the software drivers for the port on the ipod.
Then to fix the problem, I finally had to do the dreaded RESTORE. I could not update the ipod, because I was already at version 1.1. I tried rolling back to an earlier version, but the updater told me that the update was not compatible with my ipod.
The RESTORE did fix the problem. The ipod was completely back to normal. I could hook it up to the JBL and the AV dock with no problems. Until...yes, I tried playing the home made video again. I just wanted to see if it was a fluke. Same problem came back....arrghhh!
He is another weird observation. I can start the video playing on the ipod, without it hooked up to the dock, and answer Yes to tv out. The video starts playing, then I can insert the ipod into the dock, while it is still playing, and the video plays fine on the tv, through the dock! Until the video finishes. Once the video finishes, the ipod freezes up again.
I wonder if this is a hardware problem, and I should just return my ipod. It seems like a software problem to me. I think if it is my home made video that is corrupting my ipod, I think itunes should be smart enough to not copy something to my ipod that is going to corrupt it.
Ha..ha...wow, sorry that was very long-winded. Anyone have any suggestions?
Dell Dimension 2.8ghz P4 Windows XP 2.25GB of RAM

All I can suggest is to re-encode the video as m4v with QT Pro, there might've been a problem in encoding. Also, try sending this same video (setting TV Out to Yes) with the iPod not plugged into the dock and with an Apple RCA cable, if you have one, hooked up to a TV. If that works, the dock connector might be damaged (unlikely) but it's possible. So once you've re-encoded, see if the dock situation works then. Good luck.

5th Gen iPod freezes on "Do Not Disconnect" screen when connected to Mac

My iPod freezes on the "Do Not Disconnect" screen (partially backlit) when I plug it into my computer. I have a G4 eMac with standard USB connections. The ipod firmware is up to date.
This freeze doesn't occur ALL the time....just occasionally. The iPod does not appear on my desktop or in iTunes when this happens. I have to wait until the iPod discharges its battery completely before I can use it again (this sometimes takes a couple of days!).
Does anyone have any ideas? Or is anyone else experiencing this?
Thanks....
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM

Thanks for the replies.........I can't seem to find a solution to this....its annoying to say the least. Its just happened again this morning, though it's successfully sync'd on the last few occasions....it seems to be quite random.
One thing I've noticed is that it synced OK when iTunes wasn't open when I plugged it in. It appeared on the desktop, then I opened iTunes. This morning though it froze when iTunes was already open, so there may be an issue with iTunes (I updated this weekend to see if it was any different with the new version). I guess this will happen if you've got the ipod set to open iTunes automatically when connected too.
So, no solutions as yet.......I'm gonna get onto Apple to see if they have any answers. I'll get back to you all on this one.
PS: why no firewire capabilities on the new ipods?
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM

ITunes freezes on backing up iPad while updating the software to ios 8.

iTunes freezes on backing up iPad while updating the software to ios 8. Please help asap

Hi tac.sharma,
Welcome to the Apple Support Communities!
I know circumstances that keep you from updating your iPad can be frustrating. In this situation I would make sure your iPad is backed up to the iCloud, just to make sure your information is safe. After you have that backup, I would suggest following the steps in the attached article to help you through this update process with iTunes.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Best regards,
Joe

IPOD Freeze after rating a song

I bought a new IPOD VIDEO 60G on 1 April (after my Ipod 4th generation's hard drive gave in 4 days after the warranty expired) and I already have problems ....as i can see a lot of people do
Have any of you come across this problem: I rate a song and the ipod freeze and do not want to go back to the "play" menu, it keeps playing songs in this RATING mode without wanting to UNFREEZe, bloody irritating and also worrying...
Any Quickfixes???

This is a known problem.
1.1.1 (the latest iPod updater) is supposed to fix it.
See -> iPod "stuck" on the artwork or rating screen

Ipod freeze unexpectingly and video problems

I have the older version of a 60 gb video ipod. Everytime my battery reaches halfway, my ipod freezes. Then after like 15 minutes, it shuts off. After it shuts off, it won't turn back on. After an hour later, I would try to turn it back on and it would show the 'out of battery' icon. But I barely even use up the battery yet.
Also, everytime I try to view a video, the video always freezes. And blue lines starts to show up. Sometimes the audio would screech too.

Try restoring from backup.
iOS: Back up and restore your iOS device with iCloud or iTunes
ALso see:
Where did photostream and Cameraroll go in iOS 8?
http://www.macworld.com/article/2359708/icloud-meet-photos-whats-changing-for-yo ur-images-in-ios-8.html

Ipod freezing when ever i watch 2 videos in a row

i have used a software program to add a couple videos onto my ipod. when i watch one the videos it works fine, but when i go to watch the 2nd video, the ipod freezes and i basically have to wait for the the ipod to run out of battery then recharge it before the ipod is back to normal.
Anyone know what the problem is? i.e. is this something i can fix or do i need to just exchange it for a new one?

ipod doesnt freeze anymore

IPod freezing my computer

Whenever I connect my iPod to the computer, anything involving my iPod freezes. iTunes will not run, and if it is running it will freeze. I cannot eject the device properly, again because it freezes my computer. Once I do unplug my iPod, I get a message about not being able to stop the device, and iTunes will open. I can't access my iPod, because I am unable to open "My Computer", because that would require showing that my iPod is plugged in, which: freezes my computer. I mainly would like to just recover the files off of my iPod at this point. I don't mind buying a new iPod, but I do want my files. Please help
Dell i4600 Windows XP

I left my iPod plugged in overnight, and when I came back in the morning, it still had not been recognized. I then tried to press the "Stop device" button so that I could eject my iPod, but again, nothing happened. When I unplugged my iPod, a message came up saying that the device could not be stopped, and iTunes unfroze.
I have had my iPod for just about over a year (the warranty expired probably two weeks ago), but I have not had this problem until very recently, and have no idea what could have caused it. I don't think that it is just taking to long to load, because If it were, it would have loaded overnight.
I have noticed that my iPod is basically acting like a "Pause" button for my computer. If I want to Pause my iTunes, I can just plug it in, and iTunes will stop until I unplug it. The same is true for the other 5 or 6 programs that I have been trying to use to recover the data from my iPod (PodUtil, xPodCopy, and CopyPod to name a few).
Dell i4600 Windows XP

Ipod freezing in the middle of songs, have to wait until the battery dies.

Help me, my ipod freezes in the middle of songs and i have to wait until the battery goes out until i can do anything with it. And the harddrive has started to click and it sounds like a fan that starts spinning after two clicks. What should i do ?
Pc Windows XP Ipod 5th generation

you know what its funny because my ipod just did this last weekend. its been freezing on and off for the last couple of months. I have had it for a year and a half. It would freeze and i would try and do the whole thing where you hold down menu and select and that worked for awhile, but then suddenly last weekend it froze and it started making a weird clicking sound too. i got ****** and just left it at home for the weekend. when i got back home the battery was dead of course and i just plugged it into the charger and it turned on again. im guessing that sometimes you just have to leave it alone. when it made that clicking noise, it wouldnt do anything. you just have to let the battery die and then recharge it.

IPOD freezes while SYNCING - and then gets file error

Hello all,
i have a standard 40gb click wheel ipod, quite old, it works, but limited. The ipod just freezes while syncing now, it has been restored numerous times, but 2 not much avail, i can get one or two albums on there, then everytime i try and sync the ipod just freezes, and has to be reset. Every TIme i plug the ipod into my vista laptop it says, the says. SCAN AND FIX, ( because i couldnt get anything else to work i tried this ) and this is what vista told me
http://img155.imageshack.us/img155/9118/vistafixesipodlu5.png
i was like woah, so i proceded to restore the ipod then it seemed to work, for a day. then went back to the freezing while syncing, then next time i plugged in the ipod, windows said the disk needs to be formated before it could be used, so i tried that ( cos itunes was doing sweet **** ALL ) and windows couldnt format it, and neither cos HP USB FORMAT Tool. so i reset the ipod, plug it back into vista, and behold, SCAN AND FIX COMES UP, so i click it, it fixes it, but only loads 1 album before it freezes while syncing again, i have the screenshots,it took 11 screenshots, to get the FULL MESSAGE, that vista chkdsk gave me, there was thousands of these "BAD LINKS IN LOST CHAIN at CLUSTER XXXXX Corrected" messages
im currently listening to Three Days Grace on the ipod, works GREAT, except if i try and put more then this ONE album on it, it freezes while syncing, and gives me the unknown file error. SO any ideas if this ipod can be fixed, cos itunes cant do anything, im assuming there is physical unrepairable damage to the HDD of the ipod and will need replacing if this ipod wants to be in full working order again.
The ipod is NOT under warranty either, so does any1 know where in Australia, it be fitted with a new HDD? Thanks
kind Regards,
Hayden
Message was edited by: FittyyeN

your an idiot stardock, format doesnt work, fails to format -
stardockofthedead ( aussie css joke lol )

Ipod freezes when viewing photos

I got a new Ipod yesterday and when I try to view the photos after uploading them to the ipod it will freeze about half way down when I view all the photos in the photo library and the last 12 months catagory. im using a macbook and the photos are stored in Iphoto.

I deleted a couple photos in the area the ipod freezes but it still freezes. Resetting it does nothing but restarts the ipod and then it still freezes when I go back and veiw the photos in through photo library and last 12 months. I created folders to group the photos to test the ipod and see if it will freeze when I view the same photos the ipod is freezing on when I veiw them in "photo library and 12 months". And the Ipod does not freeze when I view the photos in their gruoped folders. So it can't be a corrupted file, can it?

30gig video iPod freeze with video.

after i updated from 1.1.2 to 1.2 and 6.whateva itunes to 7 every time i watch a video my ipod freezes. I do not have a copy of itunes 6 backed up so i am downloading from a torrent site now. I spoke with tech support and they say they have not heard of this issue befor and its goin to take 3 days for an engineer to call me back.
I have formated the ipod on both a PC and a Mac with the same results.
has any one else exprenced problems similar to these?

ya i'm having the same problem and its making me ****** cause its what i use along with the ihome to goto sleep so now i can't sleep good : ( and i need my sleep cause i have to go to school **** you apple just say theres a problem and correct it
o and they'll prob just make a new ipod version that fixes it
were can i get the itunes 6.01 and the older ipod update (not like it will matter i can't even get mine to get out of the apple screen)

Ipod freeze due to magnetic sensitivity

I just bought an Ipod Nano 3G and got the same problem of random freezes. I went back to the shop to get a new one but the problem remained the same. I finally found something very strange which seems to be the reason of freezes : when I bought my Ipod I also bought a "case logic" case to protect it. This case contains a magnetic piece to secure it and systematically when I close the case one minute later my ipod freezes. So it seems that there is a magnetic high sensitivity of the ipod...
Did someone else experience this weird phenomenon ?
PS : the case is specifically designed for the ipod...
(sorry for my ugly english)

Wow, that's a heck of a problem. I have sort of a similar problem (though it has nothing to do with the case you mention). I used my nano at my fitness center and during physical therapy for a neck problem, when they connect me to a "stem" machine (electrodes that flow a current into your muscle to reduce inflamation), the nano freezes. Its only when the current is turned on. Weird.

IPod freezes on connect

Every time I connect my 3rd gen iPod to my computer (Powerbook G4 15" 1.25 GHz OS X 10.4.10, iTunes 7.5), my iPod freezes. I have to reset the iPod by holding the center button and the Menu button for a while, and then my iPod connects after it comes out of reset. Bit of a pain - doesn't seem right to have to reset it all the time. Anyone else seen this? This didn't use to happen, but I don't know what the change was that precipitated it. I'm on the latest iTunes 7.5. Not sure if that's when it started.

I was intrigued by your response because I'd tried a reset/reload and hadn't fixed it.
However, I've now just tried it using your method - restoring from Disk Mode - and my preliminary results are that it appears to resolve the problem.
For anyone else interested, the steps I took were:
1) Charge the iPod up
2) Reset the iPod (SELECT+MENU).
3) When the Apple logo appears, release MENU and hold PLAY+SELECT to go to Disk Mode
4) Connect iPod to PC, wait for iTunes to load & recognise it
5) Use the "Restore" button to reset the iPod to factory settings. Accept all the "Are you sure?" nonsense
6) Re-synchronise or copy your music/photos/videos back onto the iPod using iTunes
7) Disconnect iPod
8) Play some tunes, watch some videos etc
8) Now re-connect the iPod. It should now synchronise nicely with iTunes rather than hanging....

Ipod freezes on back up

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