Ipod freezes when I enable disk use

My new ipod 5g works fine when connected to my mac until I enable disk use in order to import a movie, when it just freezes on the connect symbol and wont respond at all. As soon as I unclick "enable disk use" it works fine again, but of course I can't import movie clips.
Has anybody else had this problem? Any ideas on how to fix it?

Hello Steve.gf,
And welcome to Apple Discussion!
Maybe try manually forcing the iPod into *Disk Mode* using the instructions provided in this Apple support document. If you are able to do that, manually copy the videos to your Mac and then perform a restore of the iPod via iTunes.
[Putting iPod into Disk Mode|http://support.apple.com/kb/ht1363]
Also, I would maybe try resetting the device with it connected to your Mac and it appears to be frozen with the "enable disk use" option enabled. You can do this by pressing and holding the Center and Menu buttons together until the Apple logo appears.
B-rock

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