IPod freezes when I plug it into iTunes

Everytime I try and update my iPod with iTunes, not only does it not appear on my computer, my iPod itself freezes. I've tried rebooting my computer, uninstalling and reinstalling iTunes and holding Menu and Select on my iPod. My iPod unfreezes when I unplug it from my computer, so it can't be the iPod itself.

In what way do you mean 'freezes'? Do you mean that it freezes on the menu screen, or simply puts up the 'do not disconnect' sign and is not recognised by the computer?
I had a problem with mine doing this at first too. Try not opening iTunes, but allow your computer to recognise your iPod and open it automatically. Leave them together for a while, dont just expect them to connect instantly.
Also, check that your pod is connected to the USB 2.0 port, not that 1.0 port. The 2.0 port is normally found at the back of your computer, whereas the 1.0 is often at the front.
I'm not a technician and I don't have any specialist knowledge. If that hasn't helped, try contacting Apple helpdesk. Be sure to stress that this does come within their jurisdiction, as the fault is with your iPod connecting, not just iTunes recognising it!

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