IPod freezes when I plug it into iTunes
Everytime I try and update my iPod with iTunes, not only does it not appear on my computer, my iPod itself freezes. I've tried rebooting my computer, uninstalling and reinstalling iTunes and holding Menu and Select on my iPod. My iPod unfreezes when I unplug it from my computer, so it can't be the iPod itself.
In what way do you mean 'freezes'? Do you mean that it freezes on the menu screen, or simply puts up the 'do not disconnect' sign and is not recognised by the computer?
I had a problem with mine doing this at first too. Try not opening iTunes, but allow your computer to recognise your iPod and open it automatically. Leave them together for a while, dont just expect them to connect instantly.
Also, check that your pod is connected to the USB 2.0 port, not that 1.0 port. The 2.0 port is normally found at the back of your computer, whereas the 1.0 is often at the front.
I'm not a technician and I don't have any specialist knowledge. If that hasn't helped, try contacting Apple helpdesk. Be sure to stress that this does come within their jurisdiction, as the fault is with your iPod connecting, not just iTunes recognising it!
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I have an ipod touch, when you plug it into itunes, it gives a message for recovery & restore. You click on OK, it will show extracting software, after extracting the software. Another message shows up restoring ipod, after awhile, it shows "ipod cannot be found." The restore will then terminate.
Did you check your security software settings? iTunes for Windows: Troubleshooting security software issues
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I just factory restored my iPod 5 touch and when I plug it into iTunes to back it up, iTunes stops responding and closes. This only occurs when the iPod is plugged in, when it isn't, iTunes works fine. I am using Windows 8 and iTunes is updated (as of this posting). Any suggestions on getting around this? Thank you.
Also, when I put it through the Windows diagnostic, it lists an "incompatible program" WHILE my iPod is plugged in.
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I have a shuffle. When I plug it into Itunes, it tells me that it has not been ejected properly, and it will not recognize the Ipod. I have turned off the computer, and tried this with another shuffle with the exact same results. Any ideas?
Do you remeber the exact (or close to it) wording of the error message?
Try manually placing the iPod in Recovery mode and then try to restore
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have an iPod or computer problem. -
I have bought an ipad, and when i go to reset it, it needs the restrictions password which i dont know. When i plug it into itunes, it asks to turn find my iphone off, which needs the password of the old owners itunes.What should i do?
If you're able to contact the person who set the lock, send them this link and tell them to follow its instructions.
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(119278) -
My iPhone 4 will not turn on. When I plug it into Itunes it says it is n recovery mode. I try to restore it and the error code code 3194. I have tried all the steps what now?
It is usually given as a communication error between Apple, iTunes (your computer), iPhone. Somewhere they are not communicating, so the iOS you are trying to install cannot be approved by Apple. Trouble shooting steps include, making sure you have Current iTunes installed, make sure your Hosts file of computer is not blocking Apple. Try restoring on another computer.
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My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it???? As soon as I remove it from the computer it goes completly off again???????
Hey beaches37,
Thanks for the question. I understand you are experiencing issues with your iPhone 5s. You mentioned you received an error when attempting to restore. If you remember this error, the following article may help to resolve it:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Furthermore, you may want to try restoring your iPhone in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I have tried absolutely everything and don't know what to do!!
The phone is unlocked with a gevey sim that goes into the sim tray with the sim card. But the phone is not jailbroken at all. What happened is I plugged it into itunes and it was working fine until I hit restore. It went through the restore process but once my phone reloaded all that comes up on the screen is the itunes logo and the usb picture plus the option to make an emergency call. When I plug it into itunes it gives me the "sim card is not supported" message. I've tried everything to fix this..PLEASE help!
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I was using my iPad one morning looking at ebay, and then I locked it and came back and when I clicked the home button nothing happend. When I clicked the lock button nothing happened, when I plugged it into iTunes nothing happened and it didn't show uunder "Devices" on to side. Please help me I don't know how to fix this and it's been two days since it happened.
I would then try and do a hard reset like Fernando recomends if that doesnt work you might need to try a DFU Restore.
How To DFU Restore -
When I went to update ios7 it came up as plus into iTunes. When I plug it into iTunes it's making me retire my phone but has been on "contacting the iPhone update server" for over a half hour. What do I do?
To clarify, I meant to say, when I plug my phone into my computer and connect to ITunes.
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Hello, I restored my Iphone, and I made sure that all of my stuff was backed up into the Cloud. but now when i plug it into Itunes its like a brand iPhone PLZ help! Its an Iphone 4. I look ed on the account info and everything is right plz help!
Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone -
my iphone 3GS needs updating but when i plug it into itunes it reads and said the activation is out of time and the phone keeps going off?
jadekinsey wrote:
when i plug it into itunes it reads and said the activation is out of time
No such message occurs.
Are you trying to state that it says "Unable to activate"?
If so, this typically indicates the device has been hacked or jailbroken. If that is the case, no support can be provided via these forums. -
My husband plugged his iPod Touch into the USB port on the computer and, once it charged some, iTunes didn't recognize it as his iPod (calling it an "iPhone" rather than "Ed's iPod"). It said that iTunes had detected an iPhone in recovery mode and that he had to restore it. When he clicked on 'restore' it said, "Software for this phone is not currently available. Make sure you have the latest version of iTunes and try again." After a few days (after the battery was fully drained again), I plugged it into a wall charger and it began to charge. I was able to fully see everything still on the iPod and even to access his apps. I let it fully charge, but when I unplugged it, it went black again and now it will not do anything. Back to a black screen and if we plug it into the computer, the same cycle starts again with it being recognized as an iPhone needing to be restored, etc.
UPDATE: So, I let the iPod fully drain again and then plugged it into the computer and iTunes. It saw it as an iPod again and said it was in recovery mode and I was able to tell it to restore it. It went through the entire process, and as the iPod was restarting, it again called it an iPhone in recovery mode. Now I can no longer see the apps and the homepage on the computer but rather it shows the Apple symbols to plug it into iTunes to set it up - but again, says it is in recovery mode but will not restore it.
Someone please help!I searched the iPod Touch forum for "iphone in recovery mode" and it appears there are two possible solutions:
- Place the iPod in DFU mode and then restore it>
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Use this program to get it out of recovery mode:
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov -
Hi, thank you for helping me! Every time I plug it into the USB port of my computer, there is an image on my iPod touch that shows a USB cord and tells me to plug it into iTunes, but it is completely unresponsive. I have tried holding the home and power buttons simultaneously for 15 seconds, and that does not do anything either. Any ideas? Thank you so much!
Do you remeber the exact (or close to it) wording of the error message?
Try manually placing the iPod in Recovery mode and then try to restore
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have an iPod or computer problem. -
when i upgraded my iphone to the new update My iphone 5 screen went completely black and has been like it for 2 days. I have tried holding home and lock,I have tried holding lock and the volume, and I have tried holding just the volume, it still just stays black.
When i plugged it into my Mac the apple logo comes up on the iphone screen. and then on the computer it says itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes. (as in the below pictures)
when i click ok to restore it just says waiting for iphone (as in the other photo below). i left it in for 20minutes and still said the same thing.
after that i tried unplugging the iphone and it just went back to being a black screen again if anyone has any idea please please help me, thank you.I searched the iPod Touch forum for "iphone in recovery mode" and it appears there are two possible solutions:
- Place the iPod in DFU mode and then restore it>
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Use this program to get it out of recovery mode:
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov
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