IPod freezes while playing video

I just got a new 60GB iPod video, put an invisible shield on it, and synced it with my computer. I've had an iTunes account for a while, so I downloaded some of the tv shows they have in the store. I also downloaded dvd decoder and videora to convert some of my dvd's.
The Problem: when I play movies on my iPod that I ripped from dvd's (whether the movie is 1 minute long or 2 hours), they freeze 31 seconds in every time. Then they start playing again after about 5 seconds but with no sound. If I let it continue to play, it will not freeze. Then if press menu and click on the movie again, it will start playing with sound from where it left off, but freeze again after 30 seconds. But all the tv shows that I downloaded from iTunes play through without a problem. Has anyone else had this problem and found a solution? Thanks a lot.

Look at the 2309857209374 other threads in the forum on the matter.

Similar Messages

  • Ipod freezes when playing video through dock

    Okay, this is a challenging one. I will be surprised if someone can help me figure this one out, but I will be very grateful!!
    Picked up a brand new 60gb 5th generation video ipod the other day. 1.1 update already installed. Everything worked great. Was able to play videos through the AV dock, no problem, and was able to hook it up to the JBL stereo for the ipod, no problem.
    Here is where it gets interesting. I took an avi video from my digital camera, and used Quicktime Pro to convert it into a .mov Apple Quicktime movie. I am using Windows XP. I then imported that .mov movie into itunes. Then I right clicked on the file and told itunes to convert it into the ipod format. I then hooked the ipod up to the computer, and the video was transferred to the ipod with no problems.
    Then I was able to play the video with no problem on the ipod screen (not hooked up to the AV dock). Then I inserted the ipod into the AV dock that is hooked up to my tv. I played videos this way without a problem, before I loaded this new home made video. When I played the new video, I answered Yes to Tv Out, and right after that point my ipod froze up. No video played at all. Then I had to reset my ipod.
    I tried this again several times, with the same result. This was now happening with regular videos that I downloaded from itunes. Also now, when I hooked the ipod up to the JBL stereo, and just tried to play a song, the ipod would freeze up. However, songs and videos play fine when the ipod is not hooked up to a dock.
    It seems to me like my home made video somehow corrupted the software drivers for the port on the ipod.
    Then to fix the problem, I finally had to do the dreaded RESTORE. I could not update the ipod, because I was already at version 1.1. I tried rolling back to an earlier version, but the updater told me that the update was not compatible with my ipod.
    The RESTORE did fix the problem. The ipod was completely back to normal. I could hook it up to the JBL and the AV dock with no problems. Until...yes, I tried playing the home made video again. I just wanted to see if it was a fluke. Same problem came back....arrghhh!
    He is another weird observation. I can start the video playing on the ipod, without it hooked up to the dock, and answer Yes to tv out. The video starts playing, then I can insert the ipod into the dock, while it is still playing, and the video plays fine on the tv, through the dock! Until the video finishes. Once the video finishes, the ipod freezes up again.
    I wonder if this is a hardware problem, and I should just return my ipod. It seems like a software problem to me. I think if it is my home made video that is corrupting my ipod, I think itunes should be smart enough to not copy something to my ipod that is going to corrupt it.
    Ha..ha...wow, sorry that was very long-winded. Anyone have any suggestions?
    Dell Dimension 2.8ghz P4   Windows XP   2.25GB of RAM

    All I can suggest is to re-encode the video as m4v with QT Pro, there might've been a problem in encoding. Also, try sending this same video (setting TV Out to Yes) with the iPod not plugged into the dock and with an Apple RCA cable, if you have one, hooked up to a TV. If that works, the dock connector might be damaged (unlikely) but it's possible. So once you've re-encoded, see if the dock situation works then. Good luck.

  • 5th generation ipod freezes while playing music and syncing

    i have a 5th gen ipod.its about 3 years old.i had no problems with it until recently.while playing music or podcast the i have noticed that weird whirring noises come from the ipod.the music or podcast plays but the buttons dont work.like if i try to pause or go back to the menu.also the battery drains out.while playing a video it freezes.
    i have restored it several times.still the problem persists.
    restarting the ipod doesnt solve the problem as it freezes again.
    even removing the files that freeze doesnt solve the problem.please help

    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”

  • My Macbook pro keeps freezing while playing videos

    experience frequent stalls/hangs, accompanied by the spinning beach ball progress indicator every time I play video's. weither it be on youtube or VLC player or any video player for that matter. It happens during games I have on here and also happens when loading iMovie and Final Cut Pro.
    Here is my info on the Software running:
    Model Name:          MacBook Pro
      Model Identifier:          MacBookPro5,4
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.53 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          3 MB
      Memory:          4 GB
      Bus Speed:          1.07 GHz
      Boot ROM Version:          MBP53.00AC.B03
      SMC Version (system):          1.49f2
      Serial Number (system):          W80106UD7XJ
      Hardware UUID:          D8275507-E109-5D6E-A2EF-44AFDA24818C
      Sudden Motion Sensor:
      State:          Enabled
    Also It crashed this morning giving me this error. First time I have seen this problem.
      Description:          Panic (system crashes) log
      Size:          7 KB
      Last Modified:          9/11/11 9:24 AM
      Location:          /Library/Logs/DiagnosticReports/Kernel_2011-09-11-092404_USER**-MacBook-Pro.pani c
      Recent Contents:          Sun Sep 11 09:24:04 2011
    panic(cpu 1 caller 0x235410): "zalloc: \"kalloc.8192\" (333 elements) retry fail 3, kfree_nop_count: 0"@/SourceCache/xnu/xnu-1504.15.3/osfmk/kern/zalloc.c:992
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x1063cd8 : 0x21b837 (0x5dd7fc 0x1063d0c 0x223ce1 0x0)
    0x1063d28 : 0x235410 (0x594ac8 0x593511 0x14d 0x3)
    0x1063dc8 : 0x22096a (0x37732d8 0x1 0x2e2ffe06 0xb61b)
    0x1063e08 : 0x2209aa (0x1698 0x1 0x1063e28 0x2a45c9)
    0x1063e28 : 0x210703 (0x1698 0x246 0x1063ec8 0x20ff8e)
    0x1063e58 : 0x21db5d (0x10f8 0x7fff 0x1fd7c8 0x60eb)
    0x1063e98 : 0x210a86 (0x420fdf00 0x0 0x932edc0 0x9caec70)
    0x1063ef8 : 0x216f84 (0x420fdf00 0x0 0x0 0x0)
    0x1063f78 : 0x295c57 (0x901f888 0x0 0x0 0x0)
    0x1063fc8 : 0x2a256d (0x901f884 0x1 0x10 0x8ad6560)
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    10K549
    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: MacBookPro5,4 (Mac-F22587A1)
    System uptime in nanoseconds: 200227853218953
    vm objects:13272196
    vm object hash entri:1142400
    non-kernel map entri:3678708
    kernel map entries:5398492
    pv_list:2587704
    kalloc.16:1056768
    kalloc.32:2367488
    kalloc.64:4521984
    kalloc.128:4005888
    kalloc.256:4435968
    kalloc.512:3469312
    kalloc.2048:3461120
    kalloc.4096:2191360
    kalloc.8192:2727936
    vm pages:42506156
    ipc ports:54427072
    threads:465213840
    x86_64 saved state:136719360
    uthreads:235456656
    vnodes:9247040
    namecache:3153840
    HFS node:13536820
    HFS fork:5727232
    ubc_info zone:1876800
    vstruct zone:1228080
    Kernel Stacks:1441792
    PageTables:28237824
    Kalloc.Large:9771748
    unloaded kexts:
    com.apple.filesystems.msdosfs          1.6.3 (addr 0x59e82000, size 0x53248) - last unloaded 76447030806710
    loaded kexts:
    com.parallels.kext.prl_vnic          5.0 9344.558741
    com.parallels.kext.prl_netbridge          5.0 9344.558741
    com.parallels.kext.prl_usb_connect          5.0 9344.558741
    com.parallels.kext.prl_hid_hook          5.0 9344.558741
    com.parallels.kext.prl_hypervisor          5.0 9344.558741
    com.apple.filesystems.udf          2.1.1 - last loaded 76275710266299
    com.apple.driver.AppleHWSensor          1.9.3d0
    com.apple.filesystems.autofs          2.1.0
    com.apple.driver.AGPM          100.12.31
    com.apple.driver.AppleMikeyHIDDriver          1.2.0
    com.apple.driver.AppleHDA          2.0.5f14
    com.apple.driver.IOBluetoothBNEPDriver          2.4.5f3
    com.apple.driver.AudioAUUC          1.57
    com.apple.driver.AppleMikeyDriver          2.0.5f14
    com.apple.driver.AppleLPC          1.5.1
    com.apple.driver.AppleUpstreamUserClient          3.5.7
    com.apple.driver.AppleMCCSControl          1.0.20
    com.apple.driver.SMCMotionSensor          3.0.1d2
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.iokit.CHUDUtils          364
    com.apple.iokit.CHUDProf          366
    com.apple.driver.AudioIPCDriver          1.1.6
    com.apple.driver.AppleIntelPenrynProfile          17.1
    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
    com.apple.driver.AppleBacklight          170.0.46
    com.apple.GeForce          6.3.6
    com.apple.kext.AppleSMCLMU          1.5.2d10
    com.apple.driver.AppleUSBTCButtons          201.6
    com.apple.driver.AppleUSBTCKeyboard          201.6
    com.apple.driver.AppleIRController          303.8
    com.apple.driver.AppleUSBCardReader          2.6.1
    com.apple.iokit.SCSITaskUserClient          2.6.8
    com.apple.iokit.IOAHCIBlockStorage          1.6.4
    com.apple.BootCache          31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.driver.AppleSmartBatteryManager          160.0.0
    com.apple.driver.AppleFWOHCI          4.7.3
    com.apple.driver.AirPortBrcm43224          428.42.4
    com.apple.driver.AppleAHCIPort          2.1.7
    com.apple.driver.AppleUSBHub          4.2.4
    com.apple.nvenet          2.0.17
    com.apple.driver.AppleUSBEHCI          4.2.4
    com.apple.driver.AppleUSBOHCI          4.2.0
    com.apple.driver.AppleEFINVRAM          1.4.0
    com.apple.driver.AppleRTC          1.3.1
    com.apple.driver.AppleHPET          1.5
    com.apple.driver.AppleACPIButtons          1.3.6
    com.apple.driver.AppleSMBIOS          1.7
    com.apple.driver.AppleACPIEC          1.3.6
    com.apple.driver.AppleAPIC          1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
    com.apple.security.sandbox          1
    com.apple.security.quarantine          0
    com.apple.nke.applicationfirewall          2.1.12
    com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
    com.apple.driver.DspFuncLib          2.0.5f14
    com.apple.driver.AppleProfileReadCounterAction          17
    com.apple.driver.AppleProfileTimestampAction          10
    com.apple.driver.AppleProfileThreadInfoAction          14
    com.apple.driver.AppleProfileRegisterStateAction          10
    com.apple.driver.AppleProfileKEventAction          10
    com.apple.driver.AppleProfileCallstackAction          20
    com.apple.iokit.IOFireWireIP          2.0.3
    com.apple.iokit.IOSurface          74.2
    com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
    com.apple.iokit.IOSerialFamily          10.0.3
    com.apple.iokit.CHUDKernLib          365
    com.apple.iokit.IOAudioFamily          1.8.3fc2
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.0.5f14
    com.apple.iokit.IOHDAFamily          2.0.5f14
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.AppleProfileFamily          41.4
    com.apple.driver.IOPlatformPluginFamily          4.7.0a1
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.1
    com.apple.driver.AppleSMC          3.1.0d5
    com.apple.nvidia.nv50hal          6.3.6
    com.apple.NVDAResman          6.3.6
    com.apple.iokit.IONDRVSupport          2.2
    com.apple.iokit.IOGraphicsFamily          2.2
    com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
    com.apple.iokit.IOBluetoothFamily          2.4.5f3
    com.apple.driver.AppleUSBMultitouch          207.7
    com.apple.iokit.IOUSBHIDDriver          4.2.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.8
    com.apple.iokit.IOUSBMassStorageClass          2.6.7
    com.apple.driver.AppleUSBMergeNub          4.2.4
    com.apple.driver.AppleUSBComposite          3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.8
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.6
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    com.apple.driver.XsanFilter          402.1
    com.apple.iokit.IOAHCISerialATAPI          1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8
    com.apple.iokit.IOFireWireFamily          4.2.6
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    com.apple.iokit.IOAHCIFamily          2.0.6
    com.apple.iokit.IOUSBUserClient          4.2.4
    com.apple.iokit.IONetworkingFamily          1.10
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    com.apple.driver.NVSMU          2.2.7
    com.apple.driver.AppleEFIRuntime          1.4.0
    com.apple.iokit.IOHIDFamily          1.6.6
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          6
    com.apple.driver.DiskImages          289.1
    com.apple.iokit.IOStorageFamily          1.6.3
    com.apple.driver.AppleACPIPlatform          1.3.6
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    com.apple.iokit.IOACPIFamily          1.3.0

    Very great point, so after exhausting all other options (repair disk permissions and booting up with install disc and repairing the disk) with no success, I did just what you recommended and erased the whole hard drive and re-installed the OS.
    Ran into this problem a few times while attempting to erase the hard drive: the erasing/formatting would fail when the hard drive would randomly disappear from the list of drives!!!!
    And as you can suspect - even with a freshly wiped hard drive, it STILL is freezing!! It's not a hard freeze like everything stops working, or I get the grey screen of death...the beach ball just keeps on spinning, Command+Tab doesn't allow me to switch between apps, but I can move the cursor around, adjust window positions, etc.
    So here's what I'm suspecting - there is a hardware problem with the hard drive in that it will suddenly shut off, but leaving the OS still displaying, but of course not allowing the user to do anything. If this is the case, I'm assuming a replacement hard drive would be in order.
    Is this likely a hard drive problem, logic board problem, over-heating problem, or what? Any insight would be extremely helpful.
    Thanks again!!!

  • IPod freezes while playing

    Hello, I'm having some troubles with my iPod.
    I've had it for a few months now, and whenever I play certain songs, my iPod stops playing part of the way through the song and lags severely when I try to push any buttons. When this happens, I can hear and feel things happening inside of it, as if it's working or loading something. If I just let it do what it feels it needs to do, then it starts playing again eventually, usually after about a minute. It's not the files because all of my songs work fine in iTunes. Another thing I should probably note is that right after it starts working again, the battery indicator drops to near empty, then goes back up to a probably more accurate level after a few minutes.
    Thanks to anyone who can help.

    Hi, I found this solution on another message board. I am trying it today. Please let me know how it works for you.
    Guess what ... i finally found the solution!
    The Mac technician said i'll need to replace the board which is more than half the price of my IPOD. So i decided to give it my best.
    all this while i was treatin it like an IPOD & was thinkin that the harddisk could have a problem i.e. bad sector something. But then I treated it like a hard disk. So I’m guessing that this should work with all IPODs that come with harddisk.
    I’m using windows XP, so I don’t know how it’s gonna work for Mac users.
    But I guess they kinda have similar applications like scan disk/error checking.
    So this is what you do… I’m gonna tell ya all I did.
    Backup your music.
    Remove all IPOD Application (i.e. I Tunes, Ipod updater … etc)
    Restart your computer
    Plug you ipod and format it (Goto “My Computer” right click on your IPOD and click on format. Do not select “Quick Format”. The normal format took about 20 mins on my 30GB. File system should be Fat32)
    Once you’ve formatted your IPOD unplug it from the computer & turn it off (hold “play” button for a few seconds and it should go off)
    Installation
    Get the CD that came along with your IPOD use that to install I Tune.
    As you insert the Disk, the autorun starts the installation wizard while that’s progressing plug in your ipod. And your computer will re-install it.
    After the installation is complete your IPOD wil have the the factory settings & the firmware. Even after you format your IPOD it still has the factory firmware.
    Note. The old I Tunes (green icon) might not work because you had a newer version on your computer before.
    This is where I disconnected my ipod and scrolled around played games, tried in and out of menu’s and it was working perfectly. That’s when I installed the new iTunes.
    But I did not update the firmware because that’s what caused my IPOD to start freezing.
    Hope this works for ya guys. I know how it feels without music. I’m so addicted to it!
    If you have any questions feel free to email me [email protected]

  • 5G iPod Freezes When Playing Videos

    Starting about a month ago, my iPod began to freeze randomly in any video I played. The video would slow down to an eventual stop and a static/scratching sound would occur. This usually ended up in restarting my iPod. The video would continue if I fast forwarded to about 3 minutes later in the movie. Eventually the freezing happened again and again in random places. All the music works fine.
    I have formatted and defragmented my iPod many times but to no avail. The same videos still froze but in different places. Is it time for a new iPod or new hard drive? Thanks, Steven.

    Photo viewing and Music playback is fine, only Video playback is the problem.

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    I don't know if this is a hardware issue, or software, which I doubt because I did a clean install of Snow Leopard. But anyway, I have this issue when I am watching video podcasts or movies where it would freeze for a couple of seconds, and then would start playing again, but it doesn't startup from where it froze. It would jump a couple of minutes forward, so I have to rewind back to where it left off and it would play fine. Is anyone on here having this issue?

    I have this same problem while watching Mad Men episodes purchased from iTunes (while connected to my HDTV using a mini DisplayPort to HDMI adapter). The video and audio will freeze with no cursor or keyboard input possible for ~15-30 seconds. When it unfreezes, it starts playing not where it froze but with a gap missing similar to the length it froze.

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    Got 20GB [U2 spcl edition] this time last year. Few months ago began freezing 8-15 seconds into a tune. Recently went through My Music and deleted every song/album that seemed to freeze iPod. Repeatedly RESET iPod by toggling Hold button. Recently saved all My Music files, deleted iTunes, downloaded and reinstalled iTunes and then RESTORED iPod. Not freezing as much but still freezing. Any thoughts of how to solve? Does this sound like hardware rather than software problem?

    Nevermind I figured out that the hard drive was failing and corrupting the video files.

  • Ipod Freezez When Playing Videos

    HI
    I have a 5th generation Ipod. everything was fine until one day it started freezing every time i tried to watch a video but i kept trying and then one day it froze and didnt wanna turn back on, I had to restore it like 15 times until it would turn back on again and now it still freezez everytime i wanna watch a video. I tried deleting the videos and putting them back on the ipod but that didnt help. PLEEEEEEEASE someone help me!!!!!!!! i'm going insane!!

    The old iPod updater software is how you will fix all of this. Unfortunately, because iTunes 7 thinks that it's better and more up to date, it will prevent you from opening the old version of the software if you still have it on your machine.
    So first of all, uninstall iTunes 7.0. (You do not have to remove your library information, just the software.) Restart the computer.
    If you still have the old iPod updater, try it and see if it runs. If it does, read on. If not, skip to the next paragraph. So, if it does run, simply hit Restore and you can go back to a previous version of the firmware. I believe that Apple discontinued the firmware page since releasing iTunes 7. Look around some search engines like Google if you really want the latest firmware.
    Take out the installation CD that came with your iPod. Run it and it should install the old iPod updater along with iTunes 6.x. iTunes 6.x cannot run since iTunes 7 changed your libary's formatting, but that will not be a problem. Run the Restore process in the old updater and it should be alright for you to start loading your stuff on again without problems.
    Since iTunes 7 reformatted your libary listing, iTunes 6 will no longer work. However, you can still use it by reinstalling iTunes 7. Just make sure you do the following.
    TO KEEP THE SAME THING FROM HAPPENING AGAIN
    iTunes 7 is actually alright. It's the updater part of it that will screw up your iPod.
    - iTunes 7 will tell you that a new iPod software version is available when you open it.
    - Check the "Never Ask Again" box and click Don't Install.
    - When you sync your iPod to your computer, NEVER touch the Version section when you're changing your iPod's settings. Everything else is alright to work with.
    - Everything will work fine as long as you never update the iPod's software via iTunes, at least until the programmers can fix this issue in a later release or patch.
    kEat0n

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    If the problem persist, then do a one key recovery. If onekey recovery doesnt solve then return it.
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    If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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    I've just performed the Apple Hardware Test version 3A202 (extended test), no problem was found.

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