Ipod freezing and restoring for no apparent reason

sometimes my ipod just stops what music it's playing and for no apparent reason ,goes back to the homescreen. when i update the ipod, all the play counts from before the "crash" (not really a crash, but that's the term i'll use) are wiped clean, as if i never played them. What's going on?

Hi Neolithic,
If you can fill out the contact us form in the "about me" section of my profile, we can look into this for you.
Cheers,
Chris
BT Moderator Team
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