Ipod freezing itunes when being plugged in and not recognised
hi,
can anyone help me... i have an 30gb ipod and have tried everything to get it working with itunes. It works fine with others computers but with mine it just freezes itunes. As soon as i plug my pod in it freezes itunes. Sometimes if i'm lucky it starts to update it but then after 5 minutes it freezes itunes again. I have tried the 5 r's. I have installed the latest SMTP driver for xp. I have tried everything that apple have suggested on there sopport pages and nothing has helped. I have even reformatted my laptop just to get it to work but no luck.
If someone could please help me it would be much appreiated. It was a christmas present from someone close to me and don't wanna give up on it because have all ready spent many late nights on it.
Thanks
I get exactly what your describing and I noticed we are using the same laptop!!
I did not notice originally as I've got an old 40gb click wheel, about 3/4 years old. The battery is not great so assumed it may have been that but even fully charged I'm getting no luck.
I also followed the 5 r's and all the other suggestions for Ipod in My compute but not in itunes but nothing has worked. I cannot get my laptop to recognised my ipod via Itunes but it see's it fine via My Computer.
Both the Ipod and Itunes work fine without each other, Ipod plays songs fine etc and Itunes downloads music from cd etc and still performs all the usual functions but nothing else works.
I'm desperate for help as I run every day and buy a new cd each week and at this rate I'm going to have to dig out my old CD player!
Also just a point of note I looked the price to get my Ipod serviced as I figured this may help but the price quoted from apple was £160+...you can get a new 30gb for less...talk about customer explotation!!
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IPOD not recognized by itunes when its plugged in and recharged
can't get itunes to recognize my shuffle when its plugged in. ipod works with what already loaded on it but I can't change anything cuz itunes doesn't see it! I installed latest itunes updater and ipod updater to no avail and everything else the website suggested. HELP!!!!!
I get exactly what your describing and I noticed we are using the same laptop!!
I did not notice originally as I've got an old 40gb click wheel, about 3/4 years old. The battery is not great so assumed it may have been that but even fully charged I'm getting no luck.
I also followed the 5 r's and all the other suggestions for Ipod in My compute but not in itunes but nothing has worked. I cannot get my laptop to recognised my ipod via Itunes but it see's it fine via My Computer.
Both the Ipod and Itunes work fine without each other, Ipod plays songs fine etc and Itunes downloads music from cd etc and still performs all the usual functions but nothing else works.
I'm desperate for help as I run every day and buy a new cd each week and at this rate I'm going to have to dig out my old CD player!
Also just a point of note I looked the price to get my Ipod serviced as I figured this may help but the price quoted from apple was £160+...you can get a new 30gb for less...talk about customer explotation!! -
Ipod freezes itunes when I connect it to computer and won't sync
I have a 120GB ipod classic, and I got it not even 3 months ago. It was working fine and now when I connect it to my computer itunes freezes and my ipod doesn't show up on it. However, it does show up under my computer.
Anyways, then I unplug my ipod and a message pops up on the computer that says it couldn't sync my ipod because a required folder is missing. My ipod plays music fine, it just won't connect to itunes!
I know it's not the computer because I connected my ipod to another computer and the same thing happend. Also I connected my old ipod to my computer and that one showed up fine.
I am very frustrated!! Does anyone know how to fix this?Have you tried doing a reset on the iPod? That may help if its the ipod directly... It may have something where it's not breaking to do the SYNC with the computer
Here's a link to help you with the reset, what ever you do just don't do the "restore" setp.. As this link does the whole 5 r's to help resovle issues...
http://www.apple.com/support/ipod/five_rs/classic/ -
IPod freezes iTunes when connected to computer
Whenever I connect my iPod to my Dell laptop iTunes freezes. When this happens, iTunes does not crash, it only freezes. During this time, iTunes will finish the song that it is playing (if doing so), but after the song finishes no further media will play. Also, the iPod does not show up on the sidebar of iTunes at this time (iTunes appears exactly as it was before connecting the iPod).
I am unable to eject the iPod safely at this point as the computer tells me that the system is using the iPod. If I remove the iPod from the computer, the error message: "Unable to sync iPod" comes up in iTunes. At the same time the iPod shows up on the sidebar of the iTunes, but it disappears as soon as I click "Ok" on the error message. At this point, iTunes returns to normal and is no longer frozen, even without restarting.
I have tried using a different computer and the same thing happens. I have also tried a different cable and the same exact thing happens.
Most recently, I have tried putting the iPod into disk mode, but still the same thing happens when I connect it to the computer.
If I go into My Computer (the same thing occurs in or out of disk mode) and click on the iPod, it will take me to the iPod folder, but My Computer will begin to Not Respond and then the only way to close it is to force close the window (ctrl, alt, del). If I right click the iPod, the drop down menu to access properties or to format the iPod comes up, but once again My Computer begins to not respond and I must force close it.
My iPod is an iPod Classic, 120 GB.
My computer is a Dell Laptop, Studio 1558
I have also tried on a Dell DesktopOK, lets check out the iPod's hard drive...
*Check your iPod with Diagnostics Mode*
It's possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
Retracts: 889
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2202
Start/Stops: 894
Temp: Current 24c
Temp: Min 10c
Temp: Max 50c
Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
*Reallocated Sectors Count*
Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
*Pending sector count*
Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
tt2 -
IPod freezes iTunes when syncing
Today I put a few new songs into my iTunes that I burnt onto a disc from my friends house. No problem the songs when on just fine. Plugged in my iPod and it did the usual; back up the iPod, sync all of my apps. Then it tries to sync my music and iTunes and my computer freeze. Now none of my music is on the iPod. At all. But all of my apps are. I deleted the new songs from my library and tried again and it still froze when trying to put the music on. I've also restarted my computer twice. Help would be awesome. Thank you!
Ok, so I just got the new 64 GB iTouch for my birthday and I imediately plugged it in to my labtop, I got it all set up and what not and then I started suncing my music... I knew it would take a long time because I have over 5,800 songs. I get about 5,000 songs into the syncing prossess and then I get a pop-up that says "iTunes has stopped working: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I have tried over and over to finish syncing my music and it just does the same thing, AND I haven't been notified of any "solution". I've tried changing it from manually managing my music to sync and that didn't do anything. What do I do? Should I re-download iTunes???
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Ipods freeze itunes when connected
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Sony Corporation PCV-RS420(UC)
iTunes 7.6.2.9
QuickTime 7.4.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 1.1.4.7
iTunes Serial Number 03C4534712073064
Current user is not an administrator.
The current local date and time is 2008-04-17 17:28:49.
iTunes is not running in safe mode.
Video Display Information
RADEON 9800 SERIES
RADEON 9800 PRO - Secondary
RADEON 9200 SERIES
RADEON 9200
NVIDIA GeForce FX 5600
NVIDIA GeForce FX 5200
Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.2.9 is currently running.
iTunesHelper 7.6.2.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801EB USB Universal Host Controller - 24D2. Device is working properly.
Intel(R) 82801EB USB Universal Host Controller - 24D4. Device is working properly.
Intel(R) 82801EB USB Universal Host Controller - 24D7. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Intel(R) 82801EB USB Universal Host Controller - 24DE. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
NEC OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
Fifth Generation iPod (iPod with video) running firmware version 1.2.1
Serial Number: --------V9K
** iPhone/iPod Touch Sync Tests **
One or more sync tests failed.OK, I guess I read +I plug them in and Itunes freezes+ wrong.
First you need to get the iPod to show up in WIndows.
Have you done any of the troubleshotting from this article, which has many links to other articles?
http://docs.info.apple.com/article.html?artnum=61711 -
My Ipod has stopped working properly since the laptop shut down during synching.
My ipod is being slower and wont show any music. when I go into general settings it says the music and videos are loading..
It wont let me into settings all of the time either.
My applications and games have become slow or unresponsive.
The ipod keeps resetting itself, I have tried resetting it to no avail.
I tried plugging it into itunes but it freezes itunes and wont show up on my computer.
When I switch off the ipod it shows a spinning wheel until the battery dies, which could be nearly 2 hours!!
does anyone have any advice as to what to do?
currently ive reset it - nothing has happened
ive let the battery drain itself then recharged it to see if that would make a difference - no difference
Help ASAP neededTry restoring the iPod via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod.
If still problem make an appointment at the Genius Bar of an Apple store. If your iPod is with in the one-year warrranty, not abused and defective Apple will replace it. -
My iPod Nano 7th Generation couldn't be detected by iTunes when I plugged in. I tried resolving the issue by uninstalling the iTunes and then install it back again but yet still the same problem exist. Can you please help me to solve this issue? I have already updated to the latest version of iTunes on my Windows 8 and I cannot synchronize my iPod for the time being. Please do help me to solve this problem. Thank You.
uninstall all iTunes,5 programes,this worked for me after reinstall them
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i just got an ipod touch and downloaded itunes. when i plug my ipod into my computer itunes doesnt read my ipod. i looked it up in 'help' in itunes and it said if itunes doesnt read your device to click on 'device' and hit add. but i dont see a 'device' button anywhere. can anybody help m eplease?
Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either. This happened after I agreed to a software update which failed. How can I get it going again?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iphone 4 is telling me I have to restore but when I plug in and connect to itunes, it freezes about 30-50 % through the process. Now I can't use my phone at all? I am waiting about 1-3 hours for this process to finish and nothing ever happens. HELP!!
Put it into DFU mode - hold the sleep/wake button and home button until the screen goes black (ignoring the slide to turn off slider). When the screen goes black release the sleep/wake button but hold the home button. Continue holding the home button for 10 seconds, then release it. The screen should stay black. Plug it into iTunes and it should come up with this message "iTunes has detected an iPhone in recovery mode. It must be restored before use", that's when it is successfully in DFU mode. Now press the restore button in iTunes and it should run smoothly :)
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I upgraded my PC from Win7 to Win8 and installed itunes, when I plug my ipod in it wants to erase it as its sync'd to another PC. How do I fix this a I dont want to loose my playlists?
The iphone is not a storage/backup device. The sync is one way - computer to iphone. The exception is itunes purchases: File>Transfer Purchases
Copy everything from your other library/computer, or your backup copy, to your new library/computer -
the password on my ipod was disabled and says plug into itunes. when i plug it into itunes it says the ipod cant connect because it is password locked.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My devices aren't being recognized by iTunes when I plug them in, so I can't sync. I used to be able to and don't know what's happened. I'm using Windows 7.
Hi ngreg62,
Thanks for visiting Apple Support Communities.
The steps in these articles can help troubleshoot if iOS devices or iPods aren't recognized in iTunes:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Regards,
Jeremy -
the ipod is disabled, when i plug it in to my pc it says it can not connect without the passcode being put into the ipod, how do i fix it?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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