Ipod freezing randomly

My ipod freezes randomly from just pushing a button to connecting it to the charger. Sometimes it deletes everything that I have put on it or sometimes it comes back to the way that it originally was. Its been going on for about a month now and I really want to know whats going on. If anyone has anyinformation of advice please tell me. I have read everything possible for help. Thanks in advance.
Windows Windows 2000

Did you try a restore?
How to restore the iPod to factory settings.

Similar Messages

IPod freezes randomly for a few secs during music playback

Hi,
My 'iPod Classic 160' is playing up of late.
It started a few months ago. During music playback, it would freeze for a 'fraction' of a second randomly but as time has gone on, it freezes for up to 5 secs now. I've used iTunes to 'restore' my iPod and have the latest firmware updates, but still the same problem. I use MP4 for music.
Troy

Hi,
My 'iPod Classic 160' is playing up of late.
It started a few months ago. During music playback, it would freeze for a 'fraction' of a second randomly but as time has gone on, it freezes for up to 5 secs now. I've used iTunes to 'restore' my iPod and have the latest firmware updates, but still the same problem. I use MP4 for music.
Troy

My ipod freezes randomly while play

So if i'm playing my ipod- it will just stop playing- it show's that its still playing- the status bar on the song is still moving, volume up and no sound :(- and then if you try to scroll forward- you can - but the album covers are all garbled and unrecognizable. You can't get any other dong to play- I"ve had to reset it several times. Which is a big pain.
Any help would be greatly appreciated- oh and i have current software

It's probally your hard drive it may be getting old and waring out.

My iPod keeps shutting down and restarting and it keeps on freezing randomly. what do I do?

Hi,
My iPod Touch 4g keeps shutting down randomly, it also keeps restarting randomly and freezing randomly. Even whilst i'm listening to music, it'll just stop and nothing I do can sort it out except for restarting it by pressing the Home button and the Sleep/Wake button together. Can you guys help?

It depends upon your situation. Apple with exchange the iPod for this price:
Apple - Support - iPod - Repair pricing
You have to deceid if it is worth it.

Ipod freezes during sync then error that it cant read file...

A little pre-info... I have owned a black 30gb 5th gen (video) Ipod for a couple of years now. I plug it in fine, my computer recognizes it fine, Itunes works fine with it... everything works great.
I just bought another Ipod off ebay that is exact as mine except white- auction states the Ipod works fine, seller has awesome feedback, etc.. I bought this for a gift for my sister for Christmas. It is second hand, so warranty is expired.
I plug it in the computer, and first tried to transfer some normal text data via explorer. I had put this same data on my own black Ipod with no issues, words fine. The white? Lo and behold I get that "Data Cycle Redundancy" error during copy. My experience is that that has always meant that the original file is messed up, not the destination its being copied too... but in this case I know the original file(s) were/are ok.
And the Ipod freezes. So I safely unplug, and try to hard reset it. It wouldnt for a bit, and I noticed the Ipod was rather warm (but this might be because it was frozen for several minutes with the backlight still on as well). Finally I get it to reset. Same stuff happens again, again its hard to reset.
So then I decide screw it, forget adding the stuff via explorer, Ill just try to get the music on my computer at least, over via Itunes, after I first restore the Ipod.
Itunes opens... recognizes the Ipod... I go to copy music, and it copies until it essentially 'freezes'. I tried many times - its not a bad file because the same file would copy the other times Id try. It would freeze on any random file, during the write process.
Then Itunes comes up with this error:
"the ipod cannot be synced. the required file cannot be found"
I dont think this is referring to my files trying to be copied, they werent deleted or moved from their location since importing into the Itunes library. Im wondering if theres a system type file on the Ipod that Itunes speaks to as it transfers...and when the Ipod freezes... hence it cant be found...
At the same time I get this error from Itunes, I get a Windows XP bubble pop up that says:
"Delayed Write Failed - Windows was unable to save all the data for the file x. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere."
Now again, my computer/windows is NOT the issue. Its the Ipod.
All the advice I have searched says to fix things on my computer. That includes that Apple support page in regards to those errors - it points the finger at my USB ports, etc - and thats simply not the case. If it was, my other Ipod wouldnt be working either - nor would my flash drives.
Its the white Ipod.
I saw one site suggest to format the Ipod via Windows first, then do the Itunes restore, but the Ipod froze and Windows couldnt format.
I went into Device Manager and compared the two Ipod settings, both share the same settings. They are not set on 'enable write cache'.
I have tested the HD via Diagnostics, and the BL blinked after the test, showing the HD passed... so right now I can only think of three things... a bad logic board perhaps, or the Ipod system files are corrupt somehow no matter how many times I do the restore... should I revert to an older update; is that even possible. Or the HD is bad after all and its just being missed in the test.
So now... I need help. Am I missing something important? Is it a simple fix... a corrupt file thats freezing the Ipod somewhere - or did I get a bad Ipod from the seller.
Its so close to Christmas, if there was some simple fix(instead of it being a bad HD) I could fix it myself, Id rather do that than go through the hassle of returns/refunds. Not to mention, its always a gamble how the seller will react. Will they help, or say its not a problem on their end and try to screw me... then Ill have to go through Paypal for reimbursement and that takes 90 days at least...

I wish I had good news but all I have is information. I have access to 4 5th gen ipods. 2 black 30s and 1 white 30 and 1 black 80. The one white and one of the blacks work and have worked flawlessly for the past two years. The other black 30 and 80 started having the issue mentioned here some time after upgrading to iTunes 8. I tried to lowlevel format the iPod drive to fix any issues and that didn't cure the problem. I bought a MacBook a couple of months ago and restored my ipod to Mac format and low and behold it would accept files again! However it wouldn't let me fill the ipod beyond about halfway, this was on both ipods. Now the ipods have become slowly less and less fillable. Seems like syncing rather than putting the songs on manually seems to help, but again its getting worse all the time. (the two ipods that don't have any problems belong to my girls and the problem ones belong to my son and i) <- Grasping at straws I know, but my son and I are constantly changing the songs, playlists, videos and such.
When I bought my Mac the guys at the Apple store were shocked that I was having this problem and practically begged me to bring it in so they could see what it wrong with it. I will post an update when i do that.

5G iPod Freezes When Playing Videos

Starting about a month ago, my iPod began to freeze randomly in any video I played. The video would slow down to an eventual stop and a static/scratching sound would occur. This usually ended up in restarting my iPod. The video would continue if I fast forwarded to about 3 minutes later in the movie. Eventually the freezing happened again and again in random places. All the music works fine.
I have formatted and defragmented my iPod many times but to no avail. The same videos still froze but in different places. Is it time for a new iPod or new hard drive? Thanks, Steven.

Photo viewing and Music playback is fine, only Video playback is the problem.

5th Gen iPod freezes on "Do Not Disconnect" screen when connected to Mac

My iPod freezes on the "Do Not Disconnect" screen (partially backlit) when I plug it into my computer. I have a G4 eMac with standard USB connections. The ipod firmware is up to date.
This freeze doesn't occur ALL the time....just occasionally. The iPod does not appear on my desktop or in iTunes when this happens. I have to wait until the iPod discharges its battery completely before I can use it again (this sometimes takes a couple of days!).
Does anyone have any ideas? Or is anyone else experiencing this?
Thanks....
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM

Thanks for the replies.........I can't seem to find a solution to this....its annoying to say the least. Its just happened again this morning, though it's successfully sync'd on the last few occasions....it seems to be quite random.
One thing I've noticed is that it synced OK when iTunes wasn't open when I plugged it in. It appeared on the desktop, then I opened iTunes. This morning though it froze when iTunes was already open, so there may be an issue with iTunes (I updated this weekend to see if it was any different with the new version). I guess this will happen if you've got the ipod set to open iTunes automatically when connected too.
So, no solutions as yet.......I'm gonna get onto Apple to see if they have any answers. I'll get back to you all on this one.
PS: why no firewire capabilities on the new ipods?
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM

Ipod freeze due to magnetic sensitivity

I just bought an Ipod Nano 3G and got the same problem of random freezes. I went back to the shop to get a new one but the problem remained the same. I finally found something very strange which seems to be the reason of freezes : when I bought my Ipod I also bought a "case logic" case to protect it. This case contains a magnetic piece to secure it and systematically when I close the case one minute later my ipod freezes. So it seems that there is a magnetic high sensitivity of the ipod...
Did someone else experience this weird phenomenon ?
PS : the case is specifically designed for the ipod...
(sorry for my ugly english)

Wow, that's a heck of a problem. I have sort of a similar problem (though it has nothing to do with the case you mention). I used my nano at my fitness center and during physical therapy for a neck problem, when they connect me to a "stem" machine (electrodes that flow a current into your muscle to reduce inflamation), the nano freezes. Its only when the current is turned on. Weird.

IPod freezes mid-way through tracks

starting this morning, my iPod started randomly freezing mid-way through tracks. the track will continue to play, but the bar tracking the duration stops advancing. when the track ends it stops. when i touch the buttons or wheel nothing happens. to play music again i have to reset the ipod. sometimes it repeats this problem in an hour, sometimes i get several hours of use before it freezes again.
this happened with my previous ipod, in early 2006, and after a month the internal disc stopped working and i had to trade it in and buy this one. can i fix it now, or am i doomed to lose an ipod a year, just after the warranty ends?

Try disabling hard disk use.
(Itunes -> Edit -> Preferences -> Ipod -> General)
I've tried most of the answers suggested on these discussion boards - I've restored to factory settings (several times), I've tried running chkdsk on the Ipod from Windows XP, I've rolled back to ITunes v4 (the one on the cd I got with the Ipod) and none of them worked.
Then I just unchecked the box to allow the Ipod to be used as a hard disk and (so far) that seems to have done the trick (I've played several albums without any skipping or freezing so far).
I'm still on Itunes v4. I'll try upgrading to v5 or v6 and see if it still works.
Good luck.

PowerBook G4 freezing randomly

My PowerBook G4 (1.67) has worked flawlessly for 2 years, but just a few days ago it began freezing randomly. It freezes completely, without warning or slowdown. I have to shut it off manually each time. Sometimes it freezes after running only a few minutes, other times it freezes after several hours of normal workload.
It doesn't seem to be related to anything I'm doing at the time, as each time it has been different circumstances. The last time it was idle with only iTunes running.
I am running OS 10.4.9, but the problem began before I installed the OS X update, so I know that is not the cause.
Is there anything I can do to further troubleshoot the problem before sending it in? Any clues as to what might be causing this?
Specs:
PowerBook 15" G4, 1.67
Memory: 768MB
PowerBook G4 Mac OS X (10.4.9) 15", 1.67Ghz

Welcome to Apple Discussions, BPMayer.
Apart from what has already been suggested by joeuu, it is possible that your problem may be either hard drive or logic board related. Certainly something to test for and, hopefully, rule out.
Therefore the first thing I would recommend is that you make sure any important data is fully backed up immediately. If you don't have an external backup drive (preferably a FireWire drive), then this is a very good time to get one.
Next try restarting from the original installer disc and then using Disk Utility to check the state of the hard drive. At the same time see what the SMART status (located at the bottom of the DU window) says. If it says anything other than "Verified" then the hard drive is the source of the problems.
Another thing to try is the Apple Hardware Test. This may reveal any problems with the internal hardware.
Unfortunately hard drive failures can, and do, happen fairly often with any computer that uses one as a storage device. Therefore it is a problem that can afflict any brand of computer, not just restricted to Apple, and (unfortunately) seems to be much more prevalent nowadays.
Fortunately, providing you have your important data backed up, it is not too traumatic and replacing them is not overly expensive (when compared to other major component failures).
Logic board failures can occur but, thankfully, appears to be rarer than drive failures. Whilst they can be expensive to replace, your data should not be at risk (unlike with a drive failure).
2.0GHz MacBook, 15" 1.25GHz/12" 1GHz PBs, 2xPPC Mac minis, 12" iBook G4, Mac OS X (10.4.8) Cube, 2xTAMs, iPod 4G & nano 2G, 1G & 2G iPs, AEBS, AX

I've been using Firefox for quite a long time now and recently it has started giving some problems. It freezes randomly and doesn't respond to any clicks.

I am a proud user of Firefox. I started experiencing the freezing problem since i updated to Firefox 18 and now I am facing the same problem with Firefox 19. Firefox does not respond to any of my clicks and then I have to close it using Task Manager. This is happening frequently and randomly. It does not freeze on a particular site or anything else. It just freezes randomly. Please do reply if anyone has a solution to this problem.

see this:
[[Reset Firefox preferences to troubleshoot and fix problems|Reset Firefox preferences to troubleshoot and fix problems]]

Ipod freezes when playing video through dock

Okay, this is a challenging one. I will be surprised if someone can help me figure this one out, but I will be very grateful!!
Picked up a brand new 60gb 5th generation video ipod the other day. 1.1 update already installed. Everything worked great. Was able to play videos through the AV dock, no problem, and was able to hook it up to the JBL stereo for the ipod, no problem.
Here is where it gets interesting. I took an avi video from my digital camera, and used Quicktime Pro to convert it into a .mov Apple Quicktime movie. I am using Windows XP. I then imported that .mov movie into itunes. Then I right clicked on the file and told itunes to convert it into the ipod format. I then hooked the ipod up to the computer, and the video was transferred to the ipod with no problems.
Then I was able to play the video with no problem on the ipod screen (not hooked up to the AV dock). Then I inserted the ipod into the AV dock that is hooked up to my tv. I played videos this way without a problem, before I loaded this new home made video. When I played the new video, I answered Yes to Tv Out, and right after that point my ipod froze up. No video played at all. Then I had to reset my ipod.
I tried this again several times, with the same result. This was now happening with regular videos that I downloaded from itunes. Also now, when I hooked the ipod up to the JBL stereo, and just tried to play a song, the ipod would freeze up. However, songs and videos play fine when the ipod is not hooked up to a dock.
It seems to me like my home made video somehow corrupted the software drivers for the port on the ipod.
Then to fix the problem, I finally had to do the dreaded RESTORE. I could not update the ipod, because I was already at version 1.1. I tried rolling back to an earlier version, but the updater told me that the update was not compatible with my ipod.
The RESTORE did fix the problem. The ipod was completely back to normal. I could hook it up to the JBL and the AV dock with no problems. Until...yes, I tried playing the home made video again. I just wanted to see if it was a fluke. Same problem came back....arrghhh!
He is another weird observation. I can start the video playing on the ipod, without it hooked up to the dock, and answer Yes to tv out. The video starts playing, then I can insert the ipod into the dock, while it is still playing, and the video plays fine on the tv, through the dock! Until the video finishes. Once the video finishes, the ipod freezes up again.
I wonder if this is a hardware problem, and I should just return my ipod. It seems like a software problem to me. I think if it is my home made video that is corrupting my ipod, I think itunes should be smart enough to not copy something to my ipod that is going to corrupt it.
Ha..ha...wow, sorry that was very long-winded. Anyone have any suggestions?
Dell Dimension 2.8ghz P4 Windows XP 2.25GB of RAM

All I can suggest is to re-encode the video as m4v with QT Pro, there might've been a problem in encoding. Also, try sending this same video (setting TV Out to Yes) with the iPod not plugged into the dock and with an Apple RCA cable, if you have one, hooked up to a TV. If that works, the dock connector might be damaged (unlikely) but it's possible. So once you've re-encoded, see if the dock situation works then. Good luck.

My iPod just randomly deleted all my music, but I no longer have the computer where I synced it to. Can I still get my purchased tracks if I download iTunes on another computer?

My iPod just randomly deleted all my music, but I no longer have the computer where I synced it to. Can I still get my purchased tracks if I download iTunes on another computer?

If for some reason you failed to maintain a backup copy of your computer ( not good), then you can redownlaod some itunes content in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

IPod freezes after connecting to PC/iTunes

I think it's a common problem that iPods freeze after plugging in the USB cable. I don't know if it's working for others, but if i do a reset (hold menu plus select) on the iPod while it is plugged and iTunes is running it works. But i have to do this every time i plug it in... So much to years of software development...

"All of my songs that were numbered or had numbers in the title are not at the bottom of the songs list instead of being the first songs listed."
I assume you meant to say "now" at the bottom of the list?
Unfortunately, like it or not this how the latest version of iTunes sorts songs. Numbers now appear at the end of the listings.

Fresh Install of Windows 8.1 on HP Pavilion a4313w freezes randomly

I've done four fresh installs of Windows 8.1 on the HP Pavilion a4313 Desktop PC in our home and it always freezes randomly. Even in safe mode, it freezes. I've done hardware tests with BurnIn Test 8.0 and everything including the hardware memory is fine. Antivirus is installed and it's completely updated with Windows Updates. Once I installed the 32-bit version of Windows 8.1 and it still froze. I performed a fresh install, because it would hang sometimes with Windows 7.
Anyways, I am more then ready and willing to post more information or test results upon request. Anyone have suggestions?

Hello @buddhapunk36,
I understand that your computer running Windows 8.1 keeps freezing and you have run the hardware tests and it comes back okay. I would suggest that you try installing the original Windows 7 that came with your computer and see if the freezing continues. If it does continue the the issue appears to be a physical issue. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.
If the issue does not continue then your system may not be compatible with Windows 8.1.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
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Ipod freezing randomly

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