IPod freezing/Volume Issue

Alright my current iPod problem is with the volume. Whenever i have the volume settings turned up all the way, and go to play a song, the song freezes once the volume is about 75% of the way up. To get any sound back into the ipod you have to restart it, and then the same thing happens again. I've tried using new headphones and now am thinking the ipod is broke. Before sending it to service, I thought I'd post here to see if there is a easier solution. Thanks. = )

No, I checked that. Its weird, in that the volume was too low on the iPod and it was fine on my computer, but when I updated my iPod it transferred to iTunes and now it is acting the same way.
I dont know what else to try! help!

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Ipod & Itunes Volume Issue

Hi,
I am having a problem with my iPod volume. It was not loud enough when the volume was turned up even halfway (barely audible). Only when I crank the volume to the max is it loud, but when I turn it down, to even three quarters it is not loud enough.
So, I ended up updating to the latest version with the ipod updater, and added some more tracks to my ipod from iTunes. Now, iTunes is doing the same thing when I listen to the tracks on my computer! Even when I play a cd through iTunes, it is not very loud, but when I play the same cd through Windows Media Player, the volume is correct, and the sound is great.
So, I think the volume issue on the iPod is now transferred to iTunes.
How do I fix this?
I have a brand new computer, and havent had any problems with this before. I have the 60GB iPod Photo.
thanks!
dell inspiron 9300 Windows XP
Windows XP Windows XP
Windows XP Windows XP

No, I checked that. Its weird, in that the volume was too low on the iPod and it was fine on my computer, but when I updated my iPod it transferred to iTunes and now it is acting the same way.
I dont know what else to try! help!

IPod Touch 3G Volume Issue

I've been trying to find information on my specific problem, and have not found anything helpful yet. My problem is not with the volume slider or buttons; rather, it's a problem with the volume itself.
Every now and then (but becoming more frequent), my iPod's volume will suddenly change, either before I even start listening to music or while music is playing. This is always accompanied by a loud hissing that was not present before. Once this issue shows up, the volume control barely works; turning the volume to minimum turns the music down by probably about two decibels, and is still painful to listen to because it's so loud. Turning it up does affect it, but again, only barely. It does not matter which volume control I use; whether the in-music slider, the lock-screen slider, or even the volume buttons. This problem persists both with headphones and the built-in speakers.
When I pause the music, the hissing continues for about twenty seconds, and then stops with a click/pop much like loud speakers turning off. When I restart the music, the hissing returns suddenly. This problem also applies to any sounds the iPod makes; the hissing will turn on for awhile (even if nothing is actually playing afterwards), then stop.
I have tried restarting and resetting the iPod, to no avail. (I have a feeling a restore will not work either, but I will probably try.) Either the problem goes away on its own, or it sticks around for awhile. It pops up without warning; I could be listening to my music for hours, and then suddenly the hissing comes and the volume goes haywire. It can disappear just as suddenly.
I have not dropped my iPod badly or spilled anything on it, and nor does this problem seem to coincide with an iOS update. But, I am willing to accept any possible solutions. Is this a hardware or a software problem? Is there anyone else who has experienced this?

If you go through the first 3 steps below and it still does it, it's most likely hardware-related and would need servicing.
Basic troubleshooting steps.
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Ipod freezes during sync then error that it cant read file...

A little pre-info... I have owned a black 30gb 5th gen (video) Ipod for a couple of years now. I plug it in fine, my computer recognizes it fine, Itunes works fine with it... everything works great.
I just bought another Ipod off ebay that is exact as mine except white- auction states the Ipod works fine, seller has awesome feedback, etc.. I bought this for a gift for my sister for Christmas. It is second hand, so warranty is expired.
I plug it in the computer, and first tried to transfer some normal text data via explorer. I had put this same data on my own black Ipod with no issues, words fine. The white? Lo and behold I get that "Data Cycle Redundancy" error during copy. My experience is that that has always meant that the original file is messed up, not the destination its being copied too... but in this case I know the original file(s) were/are ok.
And the Ipod freezes. So I safely unplug, and try to hard reset it. It wouldnt for a bit, and I noticed the Ipod was rather warm (but this might be because it was frozen for several minutes with the backlight still on as well). Finally I get it to reset. Same stuff happens again, again its hard to reset.
So then I decide screw it, forget adding the stuff via explorer, Ill just try to get the music on my computer at least, over via Itunes, after I first restore the Ipod.
Itunes opens... recognizes the Ipod... I go to copy music, and it copies until it essentially 'freezes'. I tried many times - its not a bad file because the same file would copy the other times Id try. It would freeze on any random file, during the write process.
Then Itunes comes up with this error:
"the ipod cannot be synced. the required file cannot be found"
I dont think this is referring to my files trying to be copied, they werent deleted or moved from their location since importing into the Itunes library. Im wondering if theres a system type file on the Ipod that Itunes speaks to as it transfers...and when the Ipod freezes... hence it cant be found...
At the same time I get this error from Itunes, I get a Windows XP bubble pop up that says:
"Delayed Write Failed - Windows was unable to save all the data for the file x. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere."
Now again, my computer/windows is NOT the issue. Its the Ipod.
All the advice I have searched says to fix things on my computer. That includes that Apple support page in regards to those errors - it points the finger at my USB ports, etc - and thats simply not the case. If it was, my other Ipod wouldnt be working either - nor would my flash drives.
Its the white Ipod.
I saw one site suggest to format the Ipod via Windows first, then do the Itunes restore, but the Ipod froze and Windows couldnt format.
I went into Device Manager and compared the two Ipod settings, both share the same settings. They are not set on 'enable write cache'.
I have tested the HD via Diagnostics, and the BL blinked after the test, showing the HD passed... so right now I can only think of three things... a bad logic board perhaps, or the Ipod system files are corrupt somehow no matter how many times I do the restore... should I revert to an older update; is that even possible. Or the HD is bad after all and its just being missed in the test.
So now... I need help. Am I missing something important? Is it a simple fix... a corrupt file thats freezing the Ipod somewhere - or did I get a bad Ipod from the seller.
Its so close to Christmas, if there was some simple fix(instead of it being a bad HD) I could fix it myself, Id rather do that than go through the hassle of returns/refunds. Not to mention, its always a gamble how the seller will react. Will they help, or say its not a problem on their end and try to screw me... then Ill have to go through Paypal for reimbursement and that takes 90 days at least...

I wish I had good news but all I have is information. I have access to 4 5th gen ipods. 2 black 30s and 1 white 30 and 1 black 80. The one white and one of the blacks work and have worked flawlessly for the past two years. The other black 30 and 80 started having the issue mentioned here some time after upgrading to iTunes 8. I tried to lowlevel format the iPod drive to fix any issues and that didn't cure the problem. I bought a MacBook a couple of months ago and restored my ipod to Mac format and low and behold it would accept files again! However it wouldn't let me fill the ipod beyond about halfway, this was on both ipods. Now the ipods have become slowly less and less fillable. Seems like syncing rather than putting the songs on manually seems to help, but again its getting worse all the time. (the two ipods that don't have any problems belong to my girls and the problem ones belong to my son and i) <- Grasping at straws I know, but my son and I are constantly changing the songs, playlists, videos and such.
When I bought my Mac the guys at the Apple store were shocked that I was having this problem and practically begged me to bring it in so they could see what it wrong with it. I will post an update when i do that.

5th Gen iPod freezes on "Do Not Disconnect" screen when connected to Mac

My iPod freezes on the "Do Not Disconnect" screen (partially backlit) when I plug it into my computer. I have a G4 eMac with standard USB connections. The ipod firmware is up to date.
This freeze doesn't occur ALL the time....just occasionally. The iPod does not appear on my desktop or in iTunes when this happens. I have to wait until the iPod discharges its battery completely before I can use it again (this sometimes takes a couple of days!).
Does anyone have any ideas? Or is anyone else experiencing this?
Thanks....
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM

Thanks for the replies.........I can't seem to find a solution to this....its annoying to say the least. Its just happened again this morning, though it's successfully sync'd on the last few occasions....it seems to be quite random.
One thing I've noticed is that it synced OK when iTunes wasn't open when I plugged it in. It appeared on the desktop, then I opened iTunes. This morning though it froze when iTunes was already open, so there may be an issue with iTunes (I updated this weekend to see if it was any different with the new version). I guess this will happen if you've got the ipod set to open iTunes automatically when connected too.
So, no solutions as yet.......I'm gonna get onto Apple to see if they have any answers. I'll get back to you all on this one.
PS: why no firewire capabilities on the new ipods?
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM

Volume Issues - Too Loud & Too Soft

This is a problem I've had for awhile now. It's getting unbearably frustrating. Volume issues, where the default value for sound ranges outside what the iPhone should be capable of doing. So for example if the volume goes from 0% to 100%, my phone will be completely random and range from -50% to 150%.
How can it be less then 0% you might ask, when moving the slider mid way the volume is completely off and any lower doesn't make a difference, then I'll receive an email notification and BAM the volume goes up 300% and it's so loud it feels like the speaker is going to explode. This problem happens at any time but mostly after or while using headphones or car bluetooth.
Example of my issue in action, I'll plug AUX in the car into the phone, play music, driving along, randomly goes to half volume. I'll turn up the stereo to compensate, one minute later I'll get an email and the volume resumes to normal operating volume and I almost sh** my pants in fright.
Another example is I'll be watching a video late at night before bed on youtube or something with the volume all the way down, then the next morning my phone alarm will not sound or it will but insanely softly. The work around for this is to play music right before locking my phone with the volume up all the way. Just move the volume up all the way, play > pause and there you have it, volume working agian.
And one last example, randomly it goes really really loud. Like how is this possible loud. I'll dial a number and when pressing the buttons instead of a beep beep beep. I get fog horn BEEEEEEP BEEEEP BEEEEP. But as soon as the call starts the volume sets itself back to normal. Kind of like how when playing music without head phones with volume on max sets it back to normal.
Things you should note:
Ringer volume has been locked to maximum, but quite often won't abide by this rule.
I've reset the phone and setup as new iPhone, problem still occurs.
Please don't give a solution like, "Have you checked your sound volume in settings". I'm not stupid.
Also, please don't give a solution unless you understand the difference between "Notification and Tone Volume" and "Media Volume".
Other then that. Please help, this is driving me mental.

I recently did the last firmware upgrade for my ipod nano 5th gen and can't set the maximim limit.
It can be set, but wont stick and I can still go above the limit.
Did something break with the firmware upgrade.

Ipod freezes while attempting to Synce

I just got a 80GB ipod classic. It was working fine untill last night when it froze while i was syncing it. whenver i plug it into my computer (macbook pro (10.4.10), the ipod recognizes that its been plugged in and the "do not disconnect" icon appears. this is the point where the ipod freezes. the computer never responds and the ipod icon does not appear in itues or as an external drive. I then disconnect the ipod and reset it which makes is work normal again (untill i try to sync).
I had been experimenting with putting text files on the ipod and i think that might be what caused the problem. Is there a way to restore teh ipod without doing it through itunes? it seems like this would solve the
problem.
The ipod software is version 1.2.1
thanks in advance

this sounds like a variation of the same problem from this "locked" thread: http://discussions.apple.com/thread.jspa?messageID=5324590
since I could not reply there I wrote a message to the support team and am copying it here to encourage others to do the same, and as a guide for the type of language and attitude that is needed to get a response to this issue. (ie calling and yelling/cursing/threatening gets you nowhere) feel free to use any portions of it you wish in your own message, as this is an issue that apple needs to address on a large scale instead of one at a time returns for units that don't perform any better.
"Dear Apple,
My 80 Gigabyte iPod Classic is freezing during navigation in ITunes, and seems to be following the pattern of other complaints from this forum on the Apple Support Discussions page http://discussions.apple.com/thread.jspa?messageID=5324590
I just purchased the iPod new from TigerDirect.com within the last two weeks, and am very disappointed with it's glitchy behavior in iTunes. I also have a 30GB iPod Video that I'm using with ITunes with absolutely no problems whatsoever. It seems that this is a widespread problem that would be best addressed with a firmware update or a recall, as telephone tech support and apple "genius bar" employees either don't know of the problem and have no resolution. Those that are aware consider it a small and isolated occurance (either innocently or by instruction from superiors). This is a serious issue when considering the relatively large value of a new iPod, the large share Apple currently has in the portable media device market, and what I'm sure is Apple's interest in continuing to lead this market with innovation and quality. The number one complaint people have with Microsoft is instability and crashing. Please don't ignore this problem and let Apple's reputation and quality drop to their level. Apple has a responsibility to fix this issue for all affected, and to do so quickly and courteously. Please forward this message to any and all superiors that may be able to resolve this issue when dead ends are met.
Thank You"

Playback pauses and ipod freezes then unfreezes after 20 seconds

Description of the issue:
When playing continuously song after song, the ipod freezes and music stops about 5 seconds in to most songs. After about 20 seconds, playback resumes and the ipod is responsive again.
Symptoms:
Only happens after one song ends and the next one begins.
Doesn't happen every time
iPod freezes and won't accept commands from the click wheel.
Troubleshooting: Reset has not resolved the issue.
Background: Worked fine before last night, when I added some more files to my itunes library by convering them from wma to AAC. I received the message during synch that itunes couldn't copy all the files from itunes, since there's not enough room on the ipod.
Once I get home today, I'll try reformatting, etc.

Try a restore.
See: How to restore the iPod to factory settings.
What account are referring to? iTunes music store?

30gig video iPod freeze with video.

after i updated from 1.1.2 to 1.2 and 6.whateva itunes to 7 every time i watch a video my ipod freezes. I do not have a copy of itunes 6 backed up so i am downloading from a torrent site now. I spoke with tech support and they say they have not heard of this issue befor and its goin to take 3 days for an engineer to call me back.
I have formated the ipod on both a PC and a Mac with the same results.
has any one else exprenced problems similar to these?

ya i'm having the same problem and its making me ****** cause its what i use along with the ihome to goto sleep so now i can't sleep good : ( and i need my sleep cause i have to go to school **** you apple just say theres a problem and correct it
o and they'll prob just make a new ipod version that fixes it
were can i get the itunes 6.01 and the older ipod update (not like it will matter i can't even get mine to get out of the apple screen)

IPod minimum volume level is too high

Hey,
The title pretty much says it all. I got a used iPod for Christmas. I'm having 2 problems: the volume range seems to be very limited, and the minimum volume is too high. (Akin to this post: https://discussions.apple.com/thread/4111969?start=0&tstart=0
Anyways, I was wondering if the Volume Adjustment feature will lower the volume of the songs on my iPod, or only on the computer.
iTunes 11.0.1
Windows 7
iPod Classic 160 Gb
Thanks!

I read that theser is a volume issue with some players in the FAQ.
I tried following the link for more information, but its broken. What did it say ?

Thank you Zyriab. My volume issue is solved!

Thank you Zyriab. My volume issue is solved!

This is a physical problem with the buttons?
Did you try doing a Reset (restart) of the iPod
http://support.apple.com/kb/ht1320
and if that does not help, a Restore on the iPod using iTunes. The Restore button is on the iPod's Summary screen in iTunes. This will erase the iPod, reinstall its software, and set it to default settings.
If that does not help, because there is something physically wrong with the iPod's hardware, you may be able to control volume if you get a set of headphones that has compatible remote control buttons on the cord. For example, Apple's Earpods headphones should work with a 6th gen iPod. However, it may not help if the button on the iPod is actually "stuck" and always giving the Volume Up command.

Ipod freezes halfway through audiobook

I'm about 18.5 hours into an audiobook (27 hours left in the file) and now my iPod freezes up every single time I get past a certain point (18:28:07). Every time, I have to reset the dang thing by holding down the Menu and the middle button until it reboots.
I feel like I've done everything I can to troubleshoot this:
The file plays fine from within iTunes on my computer, so I know it's not corrupted.
I've tried fast-forwarding several minutes past the second where the freeze occurs, but to no avail. It still freezes when I try to play it again.
I've done a hard disk repair via Windows on the iPod.
I've defragmented the iPod (also via Windows).
I've done a restore on the iPod and just finished resyncing it to my iTunes again.
It's still having the exact same problem. Does anyone have any further suggestions? I really want to listen to the rest of this audiobook!

Hi Heykelley,
I've been doing some extensive research on this problem and rest assure you are not the only one experiencing it. From my research I have found that the longer the novel, the higher the chances of error occurring (the technical nitty gritty - if the number of audio samples exceeds approximately 650 to 700 million samples, then the stability problems occur. Longer audiobooks have have higher sample rates). With that said, we are all giving our ipod's migraines. There are solutions, though but it depends on the type of audiobook and iPod you have. I have Audible books which are .aa or .aax files (DRM protected, so I can't convert and chop them into smaller files myself), and an iPod mini 3rd gen. Hopefully these steps help you, good luck!
Audible - for iPods that can not run apps ie. shuffle, mini, nano etc.
1. First and foremost write down the chapter you are on and your current listened hours.
2. Log in to your Audible account, make sure the book you are reading is in your library (even if you do not have a subscription anymore Audible still saves your library)
3. IF IT IS - plug your ipod into your computer and start Itunes. Delete the audiobook from your ipod, then from your itunes.
If the book is not in your Audible library - call Audible, raise **** ... not really, they are nice people ^_^.
4. Now back to the Audible library, find your novel. Next to the photo icon of your novel you will see an arrow. Click on it. There you will see your novel chopped up into pretty "parts" for you. Download them all to your itunes.
5. From your itunes drag your newly chopped novel into your iPod. Since the parts are separated by hours you will have to figure out which part contains the chapter you were on. Simple math ^_^.
Audible - for iPods that run apps) -
I am only guessing here but I believe the steps are similar just with a few modifications. Write down your chapter and listened hours, make sure its in your Audible library, delete from device or itunes. Then in the Audible library click the drop down arrow next to your books icon and download in parts to your device or itunes. I MAY BE WRONG, if I am call Audible and they can help you out. (888) 283-5051
For Audiobooks .mp4 .mp3 .acc
My dear friends you will have to tap into your inner techie to resolve your issue. You will need to manually chop up your book into parts or contact the audiobook provider and see if they offer your novel in parts.
For quick snip snap jobs like this I would use QuickTime Pro. Open your file up and every 7-8 hours or so make a cut.
I hope this was helpful, I wish everyone luck as I found that there are many of us out there who are frustrated with no answers.

Need help with simple volume issue

I recently bought an Ipod Touch 3G 64Gig model, I was impressed with the mp3 player and loved it.
I have a small issue with it though, I am unable to find any app or help in fixing the volume issue I face. Basically I suffer from hearing impairment in which I can hear 40% in left ear, and 75% in my right ear, this usually leads to me hearing significant portion of audio on my right ear. I was able to fix this by changing sound balance in my previous mp3 player, I was surprised the new Ipod touch never had it when it is the norm for all mp3 players to have a decent audio balance settings
Are there any solutions at all or am I stuck with not being able to change a basic setting?
Any help would be appreciated

Wracken:
You will not be able to change the Balance Control (L/R Audio) from your iPod Touch. You will not be able to adjust your Audio files from the iTunes interface either. I am not sure if there are any apps that are available out there to address this issue.
There is one thing that comes to mind that will solve this for you is the [*_Sennheiser HZR-62 Stero Volume Control Device_*|http://www.amazon.com/Sennheiser-HZR-62-Stereo-Volume-Control/dp/B000H 0K8VY]. This device controls audio on individual audio channels (Left/Right). Cost a little over $25.00 from Amazon. You might want to give it a try.
Axel F.

IHome volume issue

This just started today.
I keep my iHome at work. Usually when I turn it on it is a little bit louder than I would like. So then I decrease the volume by 3 or 4 clicks.
Today, when I push the decrease button, just one time, it totally loses sound altogether. I tried actually changing the volume on my iPod to see if that helped, but it did not.
So I seem to be stuck at a certain volume that is just a tad too loud for my office.
It worked fine (I have had this for about 3 months now, and I use it maybe 3-4 times per week) with lowering the volume until today when one push of that button seems to work like "mute". I have tried looking at the manual that came with it and all the volume issues say "decrease the volume" which is what I was trying to do!!
I run it off AC power, no batteries (not like that makes a difference).
Any suggestions or anyone else ever have this problem?
Thanks!!!

I am having a similar issues in my MINI (and sometimes on the phone directly when listening through the ipod feature). Random songs play at a MUCH higher volume than normal and cause me to go from normal sound to blow out your speakers sound.
To add to the oddness if I skip forward to the next track when one comes blaring through, then go back to the blaring track, the sound has normalized. Sound Check has been on the whole time.
I noticed that if a blaring track is playing I can turn sound check off, then on and sound normalizes.
Would love some help on this issue.

Volume issues with GE60 Apache Pro-003

I recently picked up the new GE60 Apache Pro notebook, and I've been running it for about a week now. I should of course mention that I also did a clean windows install after adding an SSD to the system (and now can't figure out how to add back that cool MSI panel that was there when I first got the system).
Anyway, I've noticed that there seems to be volume issues with the system no matter WHAT kind of settings I tweak, or drivers I try to use. With all sliders up at maximum, the volume levels still never seem to surpass around 50% (from observing the volume gauges in the Windows Volume mixer panel). My previous notebook's speakers put out significantly higher volume, and was also able to put out far more power to my headphones (Audio Technica ATH-M50).
Any possible ideas for the cause and solution to this problem? Thanks in advance, and let me know if there is anything else I need to mention.

Quote from: darkhawk on 02-April-14, 20:44:14
What are you using to gauge the '50%'? MP3's? Windows sounds? or what?
Pretty much everything. Music, games, online videos... According to the volume mixer, the audio levels never seem to pass 50%. The grey bar bounces to the peak, but the green bar never seems to pass the 50% level. It's as if there's some sort of limiter in place I'm not aware of. And since I reformatted the notebook as soon as I got it, I was never able to see if the volume control worked correctly before the reformat.

IPod freezing/Volume Issue

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