Ipod froze and the USB is not recognized by the computer

I installed the program that came with the ipod and my screen froze. i try to restart it but it is still frozen. when i try to restart it, this error message pops up: USB Device Not RecognizedOne of the USB device attached to this computer has malfunctioned and windows does not recognize it.
Fifth generation ipod   Windows XP  

it still doesnt work, i get the same error message

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