IPOD FROZE MY COMPUTER MOUSE!!!

hooked my new video pod to my imac computer and the computer mouse froze up...i-pod goes to itunes, but can't do anything because mouse is frozen...what do i do??? HELP!!!
imac Mac OS X (10.3.9)

hi cedar!
okay, rather than running the installation on-line, let's download and save the installer to your hard drive. (we'll run the installation from there.)
also try to implement the general advice on installation problems given here:
http://docs.info.apple.com/article.html?artnum=93976
... and it's also a good idea to switch off your
b antispyware
prior to any installs/uninstalls.
keep us posted on your progress.
love, b

Similar Messages

After runnin iPod Updater 2006-06-28 for my 2GB iPod Nano my computer froze

I installed iTunes 6.0.5 and my 2GB iPod Nano was recognized... everything seemed OK. I then tried running iPod Updater 2006-06-28 and this is when my problems began. After running the Updater program my iPod froze during the update process. I had to shutdown my computer in order to stop the updater program. Upon restarting my computer, iTunes no longer recognizes my iPod and if I run the updater program again it continues to freeze or does not recognize my iPod. When I plug in my iPod, Windows recognizes my iPod but my computer becomes very slow. Please note that when my iPod is not connected to my computer it appears to be OK but all my data has been removed. The updater program also appears to have been successful in updating my iPod to v1.2.
To try and resolve this issue I performed Apple's Five Rs and also followed Apples instructions for "iPod shows up in Windows but not in iTunes." Please see the links below for these procedures.
http://www.apple.com/support/ipod/five_rs/
http://docs.info.apple.com/article.html?artnum=93716
Every attempt I have made has been unsuccessful and I am contemplating reinstalling Windows XP SP2. Can anyone help?
MSI K8N Neo2 Platinum with AMD Athlon 3200+ Windows XP 2GB iPod Nano and iTunes 6.0.4.2

same problem with my 4GB nano. I believe the updater is messed up, as all previous updaters work fine to restore for me (with a needed kill of the ipodservice.exe)

When i plugged my ipod into the computer it started to make buzzing and screeching noises. It became hot so i removed it and then the screen froze while it continued to make these noises. I have never had anything like this happen.

When i plugged my ipod into the computer it started to make buzzing and screeching noises. It became hot so i removed it and then the screen froze while it continued to make these noises. I have never had anything like this happen. (never gotten it wet or had it exposed to extreme temperatures) It is also unresponsive to any buttons on the ipod and it didn't show up when i plugged it into my computer. What do I do? Also if it is unfixable could i get a free one from apple?

Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David

My IPod froze when I connected it to the computer

When I connected my Ipod to the computer it froze and the computer is not regognizing it either... HELP! I don't know what to do.
I've only had it for just over two weeks, I hope it isn't broken.

Have you tried reseting your ipod? (hold center button and menu down for 6-10 seconds. this may have to be repeated a few times.) also try making sure your itunes is up to date.

My IPOD froze while downloading the update of IOS 5 now I have a screen that has the blue itunes logo and the USB connector. when I connect to my computer it does not recognize the Ipod?

My Ipod froze while downloading a software update from Itunes.. now I have a screen with an Itunes logo and the USB cord and my computer does not recognize the Ipod??

See Here for,
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591
And Here for,
Unable to Update or Restore
http://support.apple.com/kb/HT1808

My IPod froze and will not connect back to my computer and I have tried the restore what else can be done?

My IPod will not connect with my computer has been freezing up and I have already tried restoring it. Does anyone know of anything else that can done?

- Have you tried resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next connect the iPod to your computer. If it shows in iTunes restore the iPod.
- If it did not show, see if placing the iPod in recovry mode will make it visible so you can restore the iPod.

IPod Sync Cause Computer To Crash

*I have recently got a new computer. I have uploaded all my music onto itunes and it plays fine. I plugged my iPod in and tried to sync my music. After about 2 minutes the computer froze and then switched the monitor, speakers, mouse and keyboard off, whilst leaving the actual computer on. My iPod then just charged and only the first song in my libarby showed up. I have reset my iPod and also restored it and the same thing happened again. Is this my iPod crashing my computer or is the a problem with my computer?*
*Thanks For You Time*

Have you looked here:
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

Multiple iPods on one computer question

Hello,
I know this question has been asked already and I've read all the help topics about multiple iPods.
I've tried twice to use two iPods on one computer and it was not as easy as described. I'm just wondering if I'm doing something wrong.
The first time I tried was on a PC running XP with two iPod minis. I had seperate user accounts and it kept erasing all the songs in one account.
The other situation was on a different PC running XP Pro with a shuffle and a 30gig photo.
I had my 30gig for about a year and as soon as I plugged in my shuffle it didn't recognize it and the next time I plugged in my 30 gig photo it froze and I had to end up doing the hard reset for it.
Tomorrow I am about to try a PC running XP with a shuffle, nano, and a video iPod.
I've read the two ways to do it and am going to try the specific playlist option.
I'm worried that as soon as I plug in the second iPod it will freeze and I won't be able to even get to the "iPod Option" Button in iTunes.
The computer is not mine nor are the music devices. I'm doing it for a friend who doesn't understand computers that well. All devices are new, never used.
Is it as easy as the process sounds?
Also the last time I tried multiple iPods was at least two iTunes updates ago.
Thanks for any help,
Chris
PC and iMac Intel Windows XP Pro

Hello!
Let me explain this in detail for you:
The Do Not Disconnect screen
It is normal for your iPod to say this message to you when you connect it to your computer.
When you need to disconnect it from your computer, you'll first need to eject it.
There are a few ways to eject your iPod; through iTunes, the Safely Remove Hardware program, and "My Computer".
Through iTunes
Ejecting your iPod via iTunes depends on what setting your iPod is on for.
Connect your iPod. Go into Edit> preferences> iPod. See what setting your iPod is on; "automatic" or "manual".
Automatic
If you aren't restoring, or updating your iPod, iTunes should automatically eject your iPod from iTunes. If it doesn't, then right-click the name of your iPod in iTunes, and make sure that the "enable for disk use" is un-checked.
Manual
If you need to eject your iPod from iTunes if the setting is "manual", click the little arrow that's next to the name of your iPod in the left source list in iTunes.
Through the "Safely Remove Hardware" program
Look at the bottom-right corner of your screen, and there's the system tray icons there. If the "Safely Remove Hardware" icon is there, click on it, select your iPod, and click "stop".
Through "My Computer"
Go to "My Computer".
Find your iPod's listing there (it's typically "E:" or "F:").
Right-click it, click on "eject".
For additional information about ejecting your iPod, check this Apple Support articles about it.
Safely disconnecting your iPod
About the "Do Not Disconnect" and "OK to Disconnect" screens on iPod
Any more questions? I'll be glad to try to help you again.
~~Kylene

MY ipod froze, restarted but will not load any music or delete old apps, any know how to fix this

My ipod froze so I restarted it. It loaded the apps but no music and did not delete old apps. Help!

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.

Ipod recognized by computer for only a few seconds?!

My ipod froze up while it was plugged into the computer. I unplugged it and reset it, but now it keeps showing a folder or a battery w/ an exclamation mark when i plug it into the AC adapter. When I plug it into the computer, it'll show the same icons, but then will be recognized by the computer for only a few seconds flashing the "do not disconnect" screen. Is there any way I can fix my ipod? I've tried to update the software on it, but that doesn't work since the computer only recognizes the ipod for only a few seconds. Any help is much appreciated. Thanks!

Try the instructions in this article; if disk use isn't enabled for the iPod, it will disappear from the computer after the synchronization process is complete.
(20795)

Ipod mini freezes computer

After several tries to restore ipod I think I was succesfull,but, now in the about menu says formatted for windows, serial number, capacity 3.8, available 104 mb, songs 0, contacts 0, etc... What is in there if I don't have any songs, nothing, nada and still it only has 100mb available.
Off I went to computer, appear ipod on my computer window, tried to open and the computer froze big time.
Haven't been able to do updates, restores,or anything.
What should I do?

make sure your software is up to date and restore again
are you using USB 2.0?

HT1338 My ipod froze up. I cant do anything not even turn it off.HELP.

My ipod froze. I can not torn it off. I cant do anything. It has changed pic and dates by itself. Is it dead? Do I need to get a new one? If you could help me figue this problem out it would be Greatly Appreciated.

If not successful try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod froze and make clicking noises

my ipod video froze and i dont know why. it shows the unhappy ipod symbol but when i got on apple and found what i should do when the symbol shows up and did it, nothing happened. it also makes clicking sounds at random times and when i try to reset it. it doesnt show up on my computer so i cant reset it that way either. i also cant put it in disk mode. can anyone help me with my problem?
pod video

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

HT1483 Ipod froze. How to get over the problem and bring it back?

Ipod froze and not responding. How to get over this problem and bring back the Ipod ?

Go to the  menu/About This Mac - what OS version shows there?
Do a backup, preferably 2 separate ones on 2 separate drives.
Revert to a Previous OS X
Revert to Snow Leopard
If you do revert, I'd use Setup Assistant to restore your data. This process takes a while, so do it when you won't need the computer for several hours, based on my experience.

Help! my ipod froze

hello,
well today i clicked on a song for my ipod to play and it froze. I then went to my itunes so I can restore it but when i connect my ipod to my computer it doesnt show up. I disconnect it and connect it again and it came out but when i put restore it said that there was a problem downloading the software to my ipod. Can someone please help me? I have no idea what to do?

When it froze, did you try a reset?
See this.
How to reset the iPod.
It may take quite a few attempts and is best done connected to power.

IPOD FROZE MY COMPUTER MOUSE!!!

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