Ipod froze showing a sick ipod Icon
I was trying to initiate a game of Solitaire while listening to music and accidentaly selected music quiz. When I got home to read the instructions on how to manually reboot it, it had gotten hot. It rebooted fine and I've used it constantly since then. Today about 10 minutes ago it froze mid-song when I rebooted it the Apple bite icon came on and then it flashed a picture of an animated ill ipod. What can I do?
You should try to restore the iPod.
If that doesn't work, then your iPod needs service.
See: What does this picture on my iPod mean?
Similar Messages
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My I phone was down loading the latest update to OS 7.0 and it froze showing an I tunes icon, and an arrow pointing to the cord used to charge and download.
I can't use the phone now its frozen in this screen.Hello, Indy car fan.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
What version of itunes would show a ipod icon instead of a music icon on my ipad
I sold this ipad to a friend and now it shows she only has IOS 4.2 and therefore can not load apps. It also shows an ipod icon instead of a music icon. It the reason she is having problems the version of itunes downloaded. And is it possible her old dell computer can't load a newer version of iTunes?
The Version of Itunes is not the problem. Its the version of IOS. 4.2 is quite old.
She'll need to connect the iPad to her PC running the iTunes desktop Application. doesn't matter if its slightly older, to update to a newer version of IOS on the iPad.
Also assuming her Dell isn't really really old.. I'm sure she can run the newest version if the iTunes Desktop Application just fine. As the Requirements aren't really all that high.
Itunes 10.7 Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista or Windows 7
64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer
250MB of available disk space
Broadband Internet connection to use the iTunes Store
http://www.apple.com/itunes/download/ -
I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean.
When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right hand corner and you click on it all you get is a done button, when it's in the side bar right click and your only option is eject, left click has no effect. If I go to "file">devices it's as if there are no devices connected.
I purchased a song with Itunes on the Ipod itself, and it transferred to my library on the computer automatically .
I have an Iphone 5 and a nano that are still functioning with Itunes thru computer so I'm thinking the issue is with the Ipod touch. I've reset it several times, rebooted it, with no change.
nothing on the internet has helped, I called tech support and got disconnected. Should I take it to a retail store? I just don't know where to go next, I'm of course willing to pay for tech or repair. looking for suggestions.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
New ipod touch won't connect, shows itunes and usb icons
My son just got a new ipod touch for his birthday. I have the latest version of itunes, and I have spent hours scouring the internet looking for a solution. Whether the thing is plugged into the computer or not, all it will do is show the usb cable icon and the itunes icon. When I plug it into the computer, my computer makes the noise that indicates that a device has plugged in, the ipod beeps one beep, and I get an error message from itunes that says that a rented movie from the ipod cannot be imported into itunes. Other than that, the computer, including itunes, doesn't acknowledge the existence of the ipod, not in the device manager, in itunes, in the itunes diagnostics tests, or anywhere else. In addition, the battery won't charge.
Also, I noticed that I do not have anything called "Apple Mobile Device Service," although I do have something called "Bonjour service." Are these the same thing or could this be the problem. Please HELP!See:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
You need iTunes 10.5 or later and that requires OSX 10.5.8 or later. -
Ipod icons shows up on itunes but i cant sync any songs.
there was a corruption with my ipod so i deleted all my songs till there was nothing left in my ipod and when i was done cleaning out my ipod i had to start from scratch updated the latest itunes 7.5 i think and even updated my pod.....the problem is that i ran diagnostics for ipod and the ports show that it connected and i myself see the ipod icon YET i cant sync any songs i have?? can someone please help me i need help and i need someone to give me the steps to fix this.
That is because you are in manual mode and there is no "sync" for manually managed iPods. YOU do the transfer by dragging and dropping songs onto the iPod and remove them by selecting them and deleting them from the iPod.
So if you dragged and dropped tunes from the iTunes library into the iPod list, then the songs should be on your iPod. Check and see.
Patrick -
I Pod Classic is NOT being recognized and I get a "sick" IPOD icon on it
What to do?? I can't restore it because it is not being recognized by itunes. It flashes a lightning bolt through the battery icon on the screen. Any ideas? Anyone? Bueler?
Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod shows up in Windows but not in iTunes
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
iPod not recognized when connected to Windows laptop over USB
If you are getting the sad iPod icon this page may be of some help: iPod displays a sad iPod icon
You can also check out this extensive user post, however read it carefully if you get to the Last Resort section: Mitch's Sad iPod and Exclamation mark post -
How do I change the settings on my ipod so that it plays continuous music. Right now, it plays the same song over and over, even if I select the shuffle icon. It used to show the continuous play icon, it doesn't anymore.
Right click on a movie(in iTunes), and click "get info" then go to album artwork and add the artwork that you want...
-Messymeese -
Ipod icon does not show up in ITUNES...EVER!
Someone please help me...
the ipod icon that used to be in the itunes menu no longer shows up. i can no longer update my ipod or view the songs that are already on my ipod in itunes.
i have already removed the entire program from my computer and reinstalled it twice. that did not help. i used different usb ports... that has also not helped. i even installed the software on a different computer with the same results. i have downloaded the new updates for both itunes and the ipod updater and still nothing. i have looked under "my computer" to see if it's recognized... it's not. i have done just about everything short of resetting my nano. i really don't want to do this because if it doesn't work, then i won't have any use of my nano.
it is still able to charge and i can still play the music already on it.
WHAT SHOULD I DO?I have the same problem with my computer at home. I bought 2 Ipod nanos, 1 for me and 1 for my husband. I have my nano on my computer at work with no problems. Now I have a Dell computer at home, and that where I had the problem with my husband. I was working fine yesterday, we down loaded some music, then last night he got back on to download, and it would not recongize the ipod. The itunes no long would update anything, and the Do Not Remove stayed on forever. It ended up wiping out and resetting his ipod to the original form. Now the itunes will not bring up his ipod anymore. We have uninstalled everything, and reinstalled everything and the it still wont recongize the ipod. I dont know what to do or what I am doing wrong. It is driving me crazy. Can I attact his Ipod to my computer at work? Or Can an Ipod get a worm or virus? Maybe that what his has?
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Ipod icon does not show up in itunes
Have new ipod (same model) and now ipod icon does not show up in itunes. Please help
Why did you start a new post?
https://discussions.apple.com/thread/6314437?tstart=0 -
My ipod mini is showing Three of the icons and wont work.
My ipod mini is showing Three of the icons and wont work. Its showing the uncharged icon when plugged into my computer but when i plug it in to the wall, the apple comes and then swithes to the sad ipod icon. Before it goes back to the apple it shows the icon for the battery with an exclamation piont for like 1/2 a second. It repeats. The ipod has been telling me attempting to copy failed. could not be read from or written to for like 6 months but i just press sync again and it works. today it did that but then another box came up that said could not be read from or written to file or directory has been corrupted. then i restored it and it wouldnt let me press only sync checked items. so i had to drag songs to the ipod to get them on it and i was listening to it and a song stoped at six seconds and i ptressed skip and it didnt change for like 20 min so i reset it and now its doing this. does it need serviced? is it worth it or should i get a new one?
The first thing is to check for corrpt files. So go to my computer and open the iPod drive and post a screen cap of the files. Do a couple of different ones...like one of the main drive page and then one of iPod_Control and one of the iPod_Control Music folder.
Here is what my "dirty" drive looked like:
The circled files (with the exception of # 12) are the ones that I ended up deleting.
and here are the fixed drives
In order to show some of the files, you have to go to the top of the page, press "tools", "folder options", "view" and then "show hidden files and folders".
When you go to the music folder and delete excess files, you don't need to worry about loosing your music because it's all safe on iTunes.
You could also try changing the letter drive, details here: http://docs.info.apple.com/article.html?artnum=93499 -
What does it mean when my Ipod shows me an itunes icon but doesn't let me go to my home screen AND when I plug it into my Macbook it tells me my Ipod is in recovery mode AND will not be restored!?!?!?! HELP!!!
. . . sparse bundle could not be accessed (error -1)
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When I sync my iPod some of my purchases from iTunes transfer, but some do not. When I try to drag the songs onto the iPod icon it shows the 'crossed out' symbol and won't move them. I've tried synching from multiple computers that are all connected with home sharing but it still didn't do the trick.
Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer. -
My ipod mini freezed,now shows a sad ipod icon
Good Afternoon.
The last thing my ipod-mini did was to freeze on a song title without playing it,then when battery finished,after few hours it was only able to show the apple,then the sad icon and the address www.apple.com/sopport/ipod and the half battery icon as if recharging but not when connected to my pc.
My pc does not recognise it at all.
It is 20 months old not covered by insurance anymore.
What do you suggest?!
Thank you very much,
Jessica :o(Hey Jessica!
What you'll need to do is restore your iPod if it's experienceing the sad-faced icon on the screen.
Restoring is done in iTunes, though, so your iPod will need to be recognized in order to restore it.
First, try putting your iPod into disk mode, then connecting it to your computer to restore.
If that attempt doesn't work, then try the <a href="Five R's</a>, and check out the other things to try in this article -> <a href="http://docs.info.apple.com/article.html?artnum=61711">iPod isn't recognized in Windows or in iTunes
Also, please see Mitch 731's very useful post here; it's all about the sad iPod icon: Sad iPod icon/my iPod idsplays a folder icon with an exclamation point!
I hope that helps you.
-Kylene
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards! -
HT1435 every time i try to start up my ipod it only shows the sad ipod icon
every time i try to start up my older ipod 5th gen it makes a sound then shows the sad ipod icon so what could i try before i take it to the store.
If it's making a clicking sound, then the hard drive is probably bad. The apple store probably wont do anything more than give you 10% discount on a new one.
You should be able to do a google search for ipod repairs and find someone who can replace the hard drive.
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