IPod frozen and iTunes freezes when resetting

My iPod and iTunes are acting up. iTunes froze when I tried to update my iPod. Then my iPod was locked in Do Not Disconnect state. Forced restarts many times to get it running, so I started the reset process. When I try syncing with iTunes to put everything back in it hangs on a podcast and the cycles resumes. I've managed to get into the diagnostic mode and it tests out OK. Is it iTunes or the iPod?
It's a click wheel model before the photo version was released.

Got it working again, but I've only tried putting a few songs back on it. The auto process kept hanging. Listening to a new album I bought and it keeps skipping within songs. It doesn't always do it, and if I go back and listen to the skipped song it plays fine. Though once it wouldn't go back and I had to force it to restart.

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Ipod Classic and Itunes freeze when trying to sync

Since downloading the latest iTunes I have been unable to sync anything to my ipod classic. They both freeze up.

Hello Teddy1602,
Thanks for visiting Apple Support Communities.
If iTunes on your PC is unresponsive when you try to sync your iPod classic, the troubleshooting tips in this article can help:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support
All the best,
Jeremy

Computer and iTunes freezes when iPod is plugged in

Hi there.
I'm using Windows Vista x32 SP1 and lately I've had a problem with my iPod and iTunes. It hasn't always been like this as recently I have been updating my iPod, but for some reason something has caused a problem.
I can use iTunes fine and play songs from it, until I plug in my iPod. When the iPod is plugged in, I can't use anything on iTunes, be it sync, change song, or anything. I can't even access the iTunes screen if I have changed window.
Nor can I access the "Computer" section of my computer, where the "iPod" folder is stored - this freezes up as well.
However, as soon as I unplug the iPod, everything starts working again. However, this means that I can't ever sync, or even fix/scan - because I only get these options AFTER I have unplugged it. I have restarted my computer and reinstalled iTunes, as well as resetting my iPod (pressing the center button and menu) whilst plugged in, and whilst unplugged - all to no avail.
Any help would be greatly appreciated, I have searched through the internet for ages trying to find a solution and I can't seem to find any answers. Thanks!

ANY help would really be appreciated... My iPod is corrupted I think but I can't restore it due to the above problems so everything's going wrong.

IPod and iTunes freeze when I connect my 80gb iPod Classic

Ok so I've had the 80gb Classic since August 08 and I recently got a new PC (Installed drivers recently, good spec). When I connect my iPod it freezes, so does iTunes and so does My Computer. I've uninstalled and reinstalled, downloaded latest update, reset iPod, updated drivers.
When I disconnect it says it needs to be reformatted and sometimes it offers me this option when I connect without iTunes open, but then I press OK and it crashes. How can I reformat it easily?
Don't care about loosing files on my iPod.

I had an issue once where iTunes wouldn't see the iPod, and the iPod would act like its trying to connect but would never complete (On a Windows Based PC).
The only way I got around that issue with my 80GB Video iPod was to do a reset on the iPod (menu and center for a few seconds until it rebooted). After that the device was good and would sync fine.
However, if your device is saying otherwise like the format option then I'd be concerned... And I would recommend doing a restore first before a format... Try the reset, and connect.... If you are concerned once you get it syncronized then do the restore option through iTunes!

IPod (and iTunes) freezes when syncing large playlists

My ipod freezes when updating a large playlist or a lot of new songs. This usually requires me to physically disconnect the dock connector and reconnect the ipod.
If i try to sync the same files using a smaller playlist the ipod is usually able to update.
Anyone else experience this problem and/or have a fix for it?
I've tried resetting/updating software on my ipod with no luck.

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Music disappeared and ITunes freezes when re-syncing: Help!

Yesterday all my music, photos, and video vanished from my 60 gb iPod. Naturally I tried to re-sync, but ITunes freezes every time I plug it in and immediately unfreezes when I unplug. The error message says "The iPod cannot be synced. The required folder could not be found." I went into preferences and checked "prevent devices from syncing automatically," but the iPod still tries to sync when I plug it in and it is impossible for me to adjust any settings within ITunes.
I tried the check disk utility and my computer locks up. I also tried the manual reset, which seems to work, but I can't get the Disk Mode to work properly. When I looked in my iPod utilities, it said that iPod was almost full, yet I can't find any music or playlists despite being able to navigate the menus.
Since the iPod itself seems to be working, I'd hate to have to junk this because some settings can't be adjusted. Any help would be GREATLY appreciated!

Try putting the iPod into [Disk Mode|http://support.apple.com/kb/HT1363] to stop it from continuously rebooting. Then again attempt to restore the iPod through iTunes. Otherwise it may be the signs of a failing hard drive.
I would maybe check up on taking advantage of the warranty you have on it.
B-rock

Ipod frozen and itunes does not recognize

I have the most current version of the ipod touch and it is stuck on a screen saying it should connect to itunes. My device does not come up when I connect to itunes and I have tried resetting it, but it doesn't even reset it just pops back up to the same screen in about 2 seconds. Even when I try to turn it off the slide to turn off screen never comes up. This happened when I was updating the ipod through the computer and it said an error had occured and the update did not work. I have tried all the things I could find like attempting to put it in dfu mode, but since it doesn't come up in itunes that doesn't work. Does anybody have any other ideas or advice for me?

Do you remember what the error message said?
Otherwise
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod and Itunes freeze when i update

When i update my ipod (plug it into the firewire port) it freezes and won't update. Itunes works but thinks I don't have an ipod connected. I just installed the new version (6.0.4). In the last version I would try to update it and it would download about 20 song at a time then stop. I'm about ready to kill my computer so please help if you can. Thanks
iMac Mac OS X (10.4.3)

I think i fixed it temporally
iMac Mac OS X (10.4.3)

I am running ITunes V 10x. on Windows 7 and iTunes freezes when syncing any of my devices. Does anyone know the solution?

Problem happens when trying to sync or update any of my devices. iTunes just stays in the first step trying to backup the device (Ipod touch, iphone 3GS, iphone4, ipad and ipad2). I haven't been able to update iphones and ipads to latest OS due to this problem. Does anyoine knows what to do to fix this?

ok, then that means that something went weird when you imported the music. Try deleting and reimporting the tracks to your itunes library, if you cant get them to import correctly then something might be wrong with the CD or the CD drive.

Itunes freezes when i connect my ipod classic 120GB, please help

hello,
I got a problem with my itunes/ipod, I believe it's my ipod.
My Itunes freezes when i connect my ipod to my computer (windows 7 Professional, latest version of itunes),
it started when i've connected my ipod to itunes and I just plugged it out when it was syncronizing.
after that my whole content (music, pic's, video's) are deleted. The default stuff is the only thing what's left on it.
And now every time I connnect my ipod classic my itunes freezes. I've installed itunes on my new computer but it keeps doing nothing..
I've tried the support pages from apple but I just can't fix this problem, please help.

See Corrupt iPod classic.
tt2

My Itunes freezes when I plug in my ipod and wont verify or sync

My Itunes freezes every time I try to plug in my ipod classic. It wont verify my ipod so it can't sync or update it. I have to shut down and restart my computer to get it to function at all. I have had my ipod for awhile and have had no problems with it and my Iphone connects and syncs just fine. My Itunes is up dated with the latest version and I have tried uninstalling and reinstalling it. I have reset my ipod multiple times. I can't even restore my ipod because it freezes so fast I cant get the restore started. Someone PLEASE HELP!!

JoshJ86 wrote:
My iTunes freezes when I plug in a mobile device. I have Windows 8. I have tried many troubleshooting tips already.
I'd suggest you post your question on the iTunes for Windows forum. This forum is meant for getting Windows to run on a Mac.

Itunes freezes when connecting and ipod does not show up

When I connect my nano 3rd gen in windows vista using itunes 9 my ipod does not show up and itunes freezes. the ipod remains with the connected screen and I cannot close out of itunes. Any help would be wonderful... Thanks!!

I have (finally)solved the problem with my iTunes freezing! Here's what I did:
1.I backed up my entire music library to an external hard drive.
2.Then I completely uninstalled iTunes 9 from my computer.
3.After a re-boot I then completely deleted my entire music library. (this can be a little scary so I double checked my music library back up on the external drive)
4.I Googled iTunes 8 and found it at
http://www.mydigitallife.info/2009/06/28/apple-itunes-8-2-and-quicktime-7-6-2-di rect-download-links/
5. I downloaded it but before I installed it I copied my music library back to my computer. I did not copy everything that was in my original iTunes music folder however, I only copied the music,album art work, applications,games,Tv shoes, and podcasts folders. I placed those folders in a new folder called iTunes on my computer. I did not include any of the iTunes database files eg: .itl / .xml / or .itdb files as these were created in iTunes 9.
6. Now I opened iTunes 8.2 and added all of my music and other media content.
7. Next I attached my iPod nano to my computer. Then Windows automaticly open a window asking me if I wanted to scan for problems or continue without scanning. I had windows scan for problems and once that was done my iPod nano began to sync. Oh what joy!
I think, and this is only a guess based on what I've read here on Apple's discussion pages and my own experience, that there is a problem/conflict or bug with iTunes 9, Windows Vista and the 3rd -4th generation iPod. I will NOT be upgrading to iTunes 9 until Apple has addressed this issue. It seems to me that there are a lot of people having similar issues.

IPod frozen and not showing up in iTunes, I've tried everything

My iPod Nano (2nd generation) has "Do not disconnect" on the screen whether or not it is connected to the computer, and it will not show up in iTunes, and I do not think that it is showing up in "My Computer." I think I have tried everything that the support section suggested, but my iPod still says "Do not disconnect" on the screen and iTunes freezes up every time I try to restore it.
What happened:
I went to the iTunes store and bought an album, so then I plugged in my iPod to get those songs on my iPod. If it matters, I'm using my mom's laptop for iTunes because my computer does not have XP, and I plug the iPod into the USB slot. My iPod's screen showed the words "Do not disconnect" and I waited for the iPod to show up on iTunes and for it to say updating or whatever it does when it puts new songs on it. Well the iPod never showed up, and iTunes had frozen. I did the good old "ctrl + atl + delete" and iTunes was not responding so I clicked "End task." Then I went down to click on iTunes again and it would not come up. I tried again, and nothing. I clicked on iTunes in the Start menu and it wouldn't come up. So then I decided to restart the computer so that I could get iTunes to work. The computer turned off, but would not turn on. It showed the same screen for about 10 min and nothing was happening. I was afraid to disconnect the iPod since it still said "Do not disconnect" so it was still plugged in. I then switched off the power on the laptop, and tried to turn it back on. It was stuck on the same screen again, and I waited for about 10 min, and I finally disconnected the iPod and the computer promptly started up. The iPod still said "Do not disconnect," and pushing buttons did nothing. I pulled up iTunes and plugged my iPod back in, but iTunes did not show the iPod on the side like it should. So I closed it and tried again, and after about 20 tries of restarting the computer, unplugging and plugging the iPod, and reopening iTunes, I eventually got the iPod to show and it asked to restore it, so I clicked ok. As it was restoring the bar was moving back and forth and then it just stopped, and I moved the mouse and realized that iTunes had frozen again. I was forced to "End task" and I had to restart the computer. I've gone through this cycle about 20 times, and about every 15 min I will get the iPod to show up on iTunes (but it does not recognize the iPod's name or the type of iPod) and no matter what I try to do next iTunes freezes up and I have to restart the computer. Sorry for the long read, I just didn't want to leave out any detail. I've been trying to get it to work for a few hours and I'm getting very frustrated, any help would be greatly appreciated.
Windows XP
Windows XP
Windows XP

The select button + menu button thing worked, I just realized that when I was trying it before the hold was still on (since I was "toggling it"). I feel stupid...

Itunes freezes when I connect my 80G Ipod Classic

This has been happening for a while now, and I couldn't figure it out so I just stopped using my Ipod. I can still listen to the music on there, but its getting old and I want to put new stuff on it. But thats when the problem occurs.
I plug in my Ipod using a standard cable to the USB ports. First I get a messagr from windows asking me if I want to scan and fix any errors with the Ipod. This nevver does anything, and it just sits there infinitely so I always hit no. At this point, Itunes is opening. It opens, I can see the main screen, but By now it is already frozen. When I click on it, I verify this. It turns white and doesn't do anything. EVER. FOREVER. (I have also downloaded another program as an alternative to Itunes to see if it will work, but it does the same thing. Freezes.) So I know its not Itunes. The ipod on the other hand shows what it normally shows. That it is connected and to eject before disconnecting etc....As soon as I unplug my ipod, everything unfreezes and I'm looking at my Itunes home.
I read somehwere that Podcasts might be causing this, and it said that I have to delete all Podcasts in order to fix this. I REALLY want to try this, but I can't possibly delete the god forsaken podcasts off without the use of Itunes.
Also, I really really don't want to restore the Ipod, Because theres a **** Ton of music on here that I put from my Old PC that I no longer have anymore. So if anyone knows a solution that doesn't involve doing that, that would be top priority. If I do need to do that, POST AWAY. I'm starting to get desperate anyway...
Thanks in advance, and hopefully someone else has resolved this issue. I am standing by to provide ANY more info that you need from me.
IPod Classic 80GB
Itunes Version 10.6.1.7
Windows 7

I would suggest that when you are adding music to your iPod,
Connect to USB 2.0 port at the back of the PC and dont use any USB hub.
Disconnect all other USB devices
Preferably disconnect from Internet and stop the Antivirus program
If you do a Disk Diagnostic on your iPod, there would be high numbers on the Realloc and Pending Sectors, which is causing the sync failures and Itunes freeze. The excellent post by tt2 will help you understand your problem.
Have a nice day!

Itunes Music Synch with my IPOD touch and IPone4s freezes

Really need some advice here.
Itunes freezes when trying to synching music to ipod and iphone 4s.
All software is up to date.
During step 5 'determining tracks to synch' Itunes freezes. I therefore cannot move music collection to ipod touch!
Even during a manually manage music option, when I try to drag music to ipod itunes freezes.
Am only able to download purchases form cloud to ipod.
help please!

- Have you tried a different pair of headphones?
- I would also try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Yo may have a hardware problem since with use the headphone jack can go bad.

IPod frozen and iTunes freezes when resetting

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