Ipod frozen and wont reset or come up when plugged into computer

My Ipod randomly froze, and it is stuck in this weird screen with light green, yellow, pink, and white stripes... I've tried holding the top button nothing happened, I've holding the menu button and top button nothing happened, and I've tried plugging it into my computer and it did not register in Itunes. I have had this Ipod for two years and never once have I ever dropped it or gotten it wet. It is a Ipod touch 4th G.

- Try:
iOS: Not responding or does not turn on
- If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try the article again.
- If still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.

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    Try:                                               
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    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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