Ipod Frozen, cant restore.. HELP!

My ipod wont leave the screen with the apple symbol on it, no matter what i do i cant get to the regular screen. I cant restore my ipod and my computer doesnt recognize it as a removeable hard drive. what do i do?

wait so it just stays at the apple symbol? not even a folder with an exclamation point or sad face or anything? can u put it into disk mode or diagnostics mode?

Similar Messages

  • HT201210 1st edition ipod frozen on restore repeatedly. any advice?

    1st edition ipod frozen on restore repeatedly, already lost all music - any advice?
    I purchased new software 3.1 cannot find it and dont know if i can install it on the old ipod?

    I am having the same problem. I left my iPod at work all weekend (oops!) so it discharged. Now when I plug it in to the computer with the USB to charge, it has a white screen and it buzzes. I tried a different USB port as well. I haven't tried to charge from a wall charger or my car charger...I am hoping that will cure it.

  • IPod won't restore. help please?

    I just reinstalled iTunes a week ago, because my iPod has the message "Connect to your computer. Use iTunes to restore." So I reinstalled it, and I plugged my iPod into the computer. iTunes pops up, I click the restore button, and it says it's restoring it. I leave it alone, and an hour later nothing on the computer screen says it's done, and my iPod still has that message when I (safely) unplug it from the computer. I have done this several times with the same results. Does anyone know how to fix this problem? Please help!

    Error 20, 21, 23, 26, 28, 29, 34, 37
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694#error28

  • Ipod nano - cant restore - firmward file corrupt

    my ipod nano (1st generation)was originally formatted for a mac, and I need to perform a restore because my main computer is now a pc.
    However, when I try to restore the ipod I get an error message saying that the firmware file is corrupt..I have followed the instructions for fixing this problem(remove the apple updates folder in /spplications etc), but I cannot find that folder, even after showing hidden files. I found a program of a similar name in my program list called 'apple updates', which I tried to uninstall but again got an error message.
    Please help! cannot update, add, change songs etc on my ipod

    Okay...got mine working...here is what i did....uninstalled and reinstalled both Itunes and quicktime on my computer. Still wouldnt work, still locked up my computer. I found another computer that had an older version of itunes on it...connected my ipod to it, and it finally restored my ipod settings. Took it home to connect it to mine, and it worked. Hope this helps anyone else out...Especially since this seems to be a reoccurring problem that Apple isnt taking care of. good luck

  • I want to Save Photo from Corrupt iPod before a Restore - Help!

    I use my iPod to store photos from my camera when I travel. I just got back from Peru with 13 photo library imports. Sat down to move the files into iPhoto. When I plugged into my Mac, iTunes opened and I quickly unplugged the iPod (BIG mistake). Now when I connect the iPod, iTunes opens and says the iPod is corrupt and needs to be restored. The "Do not discconect" logo blinks without resolution. HELP!
    I can see the import library when I go to Photos/Photo Import menu so they appear to still be on the iPod. I just cannot get it to connect now with the Mac.
    Will the restore erase the photos? The warning message says it will erase the music and data files (does that mean music data files, or all photo files too?).
    Is there a way to grab the photo import files from my iPod before I do a restore?
    How do I rescue these pictures??????

    The suggested software is designed to offload iPod pictures and requires the ability to converse with iTunes. What I have are still camera pictures in waiting for offload to iPhoto and then an upload to the iPod as pictures.
    My iPod is not recognized by iTunes and just blinks with the do not disconnect icon when plugged into the computer. So any software that requires an interface with iTunes won't work. I need something that will bypass the corrupted interface and let me offload the photo import library files before I do a restore.
    What is the workaround idea? I am open to anything that will help me get the files off of my iPod before I do a restore. Thanks!

  • Ahhh error 1604 on my ipod! cant restore!

    so one day my ipod touch froze up so i turned it off and back on and the apple logo wouldn't go away. then the little white spinning thing showed up and it spins for a while and then turns off and restarts the process. when i plug it in to itunes it isnt recognized unless i put in in recovery mode, which i have. i download the new software or whatever and then try to restore and all it says is unable to restore error 1604. ive tried practically everything. nothing works. i really dont want to have to buy a new ipod but i dont know what to do HELP!!!!!!!!!!!!!!!!

    People who have still not solved error 1604 and had a bricked iPhone no matter what they tried, might manage to revive it by following these instructions (on how to downgrade from 2.0 to 1.1.4).
    You will need the following:
    - iTunes 7.5 (NOT 7.7)
    - iPhone firmware iPhone1,11.1.4_4A102Restore.ipsw
    Step 1:
    Uninstall iTunes 7.7 completely if you have it and restart your computer.
    Step 2:
    Install iTunes 7.5
    Step 3:
    Your iPhone should be in 2 states, either stuck on the "Slide to make emergency calls" screen, or you tried to restore before and it's stuck on the new look "connect to iTunes" screen. Either way you're ok.
    Enter the phone in DFU mode (You must have the iPhone connected to the computer and iTunes running). To do this, hold the power & the home button down for about 9 seconds.
    Why 9s? Well people say 10s, but it depends how slow you are at counting. Too short and it doesn't work, too long and the apple logo appears.
    When you hit about 6-7s the screen should turn off, leave it for 2 more seconds and release the power button, STILL holding the home button. If all went well, you should NOT see an apple logo, the screen should be dead.
    Keep holding home until windows/Mac informs you that it's found new hardware, OR iTunes tells you that your iPhone is in recovery mode. Remember, screen should be blank.
    If you see an apple logo, repeat the process for less time until you get it right. Took me a little time.
    Step 4:
    Shift/Option click the restore button in iTunes and select the iPhone1,1_1.1.4 firmware you downloaded.
    Fingers crossed it should restore back to 1.1.4.

  • Ipod won't restore HELP!!

    I tried to restore my ipod and then a green screen popped up saying ipod diagnostics and the green screen won't disappear... i don't know what to do

    What is your OS? You can consider other tool to backup your iPod files.
    More reviews:  How to transfer iPod/iPhone/iPad to computer or iTunes
    It includes the transferring of music, photos, videos, SMS, Contact ect. between iPod/iPhone/iPad and computer(PC or Mac).

  • New battery fitted recently to replace a faulty one (allegedly). Battery has since been on 1% but lasted all day, I charged it every night to ensure it would not go off. Ran ios 6.0.2 update and now phone will not restart or charge and i cant restore HELP

    Says it all in the question really, but just to clarify: Once upon a time I took out a contract and got my very own  iphone4s more or less straightaway I could tell the battery charge was faulty, I was told by a member of the genius bar that this was normal, it wasnt normal  I could literally watch it count down and it just got worse. It got to the point where I couldnt use the phone anymore so after taking it to various places I had the battery replaced (all in all this cost around £100) and it worked 'normally' for about half a day until the phone suddenly reached 1% and has stayed at this % ever since- not ideal but it would stay on all day and ive managed to use the phone fine. I would keep it charged overnight as i usually would but even after 8 hours of charging it still said 1%, I downloaded battery apps they all told me the battery was empty even when it was still on 1%. Lastnight I decided to update to i.0.s 6.0.2 I kept it on charge to do it but when it went to restart it would not  turn back on. Im now stuck with a phone that actually has a new battery but the phone somehow doesn't recognise that it has a battery, I can't restore on itunes as it will not charge at all not even to get the apple symbol. Ive spent alot of money trying to resolve this already and have been told that the battery is not covered with the warranty so I wondered if anyone had any ideas?

    Unless Apple replaced your battery, and it appears they didn't, you're pretty much on your own now. Have you tried going back to whoever replaced your battery? That's gonna be your only choice now, because if a third-party replaced your battery, Apple won't touch your phone now.

  • IPod  4G cant restore?

    Why won't it restore??

    Need more information.  What happns when you try to restore?  Error messages? The following gives the resolution for common error messages.
    http://support.apple.com/kb/TS3694

  • IT SEEMS LIKE MY IPOD 4GEN SCREEN IS FROZEN I RESTORED AND RE STARTED IT BUT EVERY TIME I TOUCH THE SCREEN TO UNLOCK IT OR SOMETHING IT WONT RESPOND SOMEONE HELP!!

    IT SEEMS LIKE MY IPOD 4GEN SCREEN IS FROZEN I RESTORED AND RE STARTED IT BUT EVERY TIME I TOUCH THE SCREEN TO UNLOCK IT OR SOMETHING IT WONT RESPOND SOMEONE HELP!! IT JUST STARTED DOING THIS A COUPLE OF DAYS AGO AND I DONT KNOW WHY ILL TRY TO SLIDE THE SLIDE BUTTON TO UNLOCK MY IPOD BUT IT WONT EVEN LET ME DO THAT ITS LIKE EVERY TIME I TOUCH THE SCREEN TO DO SOMETHING IT DOSENT RESPOND SOMEONE HELP PLEASE

    Please don't shout.
    Has the iPod ever been jailbroke?

  • Can someone help me I cant restore my ipod touch

    Please someone help me I cant restore my Ipod touch, it keeps giving me this error saying cant restore Ipod maybe corrupted  or not compatible so please help if you can I don't want to restore my Ipod as new or from a very old back up and this is not the first time this has happened, its been going on for some time and this is my newest Ipod touch, 5th one by the way yea I know you think I don't take care of my stuff but no its allll apples fault but two, First time was button got jammed then screen cracked don't know how, second got stolen, third apple gave me one that has no sound and when I came back they made my dad pay for the new one which made no since at all, don't remember what happened with the other two so yea just hope someone can help me with this problem and no It has not been jailbroken can't even if I wanted to no jailbreak for 7.1.1 so yea its an 5gen Ipod touch so please help thanks.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes.
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    If you get the corrupt error message then go to iTunes>Preferences>Devices and select the backup and delete it.
    Next
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT201210 i tried to jailbreak my ipod 4g 6.0.1(523) but was not possible. now i cant restore it becouse say i cant restore my ipod error 3194. i try to edit hosts on win32 but was unsuccesfully. anybody help me please :(((((

    i tried to jailbreak my ipod 4g 6.0.1(523) but was not possible. now i cant restore it becouse say i cant restore my ipod error 3194. i try to edit hosts on win32 but was unsuccesfully. anybody help me please :(((((

    Jailbreak discussion is not allowed in forum.
    And you have learned the risk of jailbreak.

  • I have ipod classic,80gb,i cant restorit via itunes and when i click restore i see the error1439 plz help me

    i have ipod classic,80gb,i cant restorit via itunes and when i click restore i see the error1439 plz help me.is there any software to reset it

    Hello adifromba
    Try putting your iPod Classic into Disk Mode to force a restore within iTunes to get it to show up. The steps to do that are within the first article below, I have also provided a second article for further troubleshooting if it continues to not show up.
    Putting iPod into Disk Mode
    http://support.apple.com/kb/ht1363
    iTunes: iPod not recognized in iTunes and Mac desktop
    http://support.apple.com/kb/TS1410
    Regards,
    -Norm G.

  • Ios6 update=frozen ipod=cant restore

    so i tried to update my ipod touch 4th gen to ios6 and it told me to connect it to itunes and i did and it froze so i tried to restore it and it said it couldnt be restored so i went and i installed the newset version of itunes and now my ipod is stuck on the apple logo and doesnt show up on itunes when i connect it to the computer... i dont know what else to do it keeps trying to reset but it cant. please help?

    i got the ipod to turn on. what i did was i left it on the charger all night and turned it on in the morning. it still started to freeze up so i just restored it and updated it i will let you know how it goes.

  • I jailbroke my ipod and its in recovery mode i cant take it out of it and i cant restore becasue i changes host to sariks sever i need help can any one help me

    i cant take it out of it and i cant restore becasue i changes host to sariks sever i need help can any one help me please please i just got my ipod i realy need help

    Sorry, due to the Terms of Use, problems with jailbroken devices can't be discussed here.

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