Ipod frozen ("Do not disconnect") Restore attempt triggers error message

The sequence of events:
1. ITunes did not recognize my Ipod this morning (My ipod icon did not appear in itunes)
2. Itunes froze. (Computer froze generally)
During attempts to restart computer, realized that computer failed to start if Ipod firewall cord is plugged in--so I unplugged the ipod. "Do not disconnect" in ipod window.
3. Read "Ipod The Missing Manual" fix for this disconnect problem, but does not work. Part of the problem is that my ipod still hasn't appeared in itunes, alhtough the computuer makes a familiar "dong" sound when the cable is plugged in.
4. Figure I will attempt "system restore" for ipod during the brief period Itunes is unfrozen (thawed) immediately after I've restarted the computer. Ipod finally appears in Itunes (which takes 10 minutes to open) It does recognize an ipod--but it doesn't have my name on it. And there's a New message, that my ipod is corrupted and I must restore it, lose songs, etc. So what. Onward.
5. Attempt to restore also unsuccessful. A new, sick-making message: "There was a problem downloading the ipod software for the ipod. The requested resource was not found."
I've tried a new cable, tried a new port...
Ipod is one year old. What does any of this mean? Where do I go to begin finding a solution? Do I throw it out and start again? Obviously my computer is botched up, too. What a mess.

I have the same... and so many others and no one has a solution (up to now). It might has something to do with itunes 7th version. I have tried EVERYTHING (believe me: the 5 R's/ other Itunes versions / winamp / reboot/ reinstall/ restore/ update/ other port/ etc etc/ searched this forum)
So many people having this problem, though Apple has not reacted on this yet...
despite asking 180 euro's service costs if you want to resolve this by sending this item. Great

Similar Messages

  • Do not disconnect show continually.  Error message is files on the ipod are being used by another program

    I get the "Do not disconnect" message all the time.  When I try to eject the ipod the error message is that the ipod can not be disconnected because it is in use with an other application.  I turn off all antivirus protection and the same result.  I can not find what other application is accessing the ipod.  The only way I can disconnect is to go to the drive that it is assigned to, and do an eject.  The unit will sync properly but will not eject for itunes.

    Forgot to say the mananging files manually and disk usage are not checked

  • Hi my 3rd gen iPod nano is not connecting to iTunes - the error message says there is missing software to communicate with the device. I am running iTunes 10.4 on XP and I have tried all the troubleshooting routes to no avail - anybody help me out?

    I can't get Itunes to communicate with my 3rd gen Nano - I've reinstalled iTunes several times but still get the same error message for both mine and my wife's ipod - same version of 3rd gen. All the troubleshooting guide has been followed but still not connecting.
    Any ideas?

    Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
    There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok.

  • Ipod mini will not update, it gives an error message

    I deleted some things from itunes and when I tried to update my ipod it said "the ipod cannot be updated because all of the playlists selected for updating no longer exist.

    Try the suggestions here or here.
    (14241)

  • Why my ipodmy ipod displays do not disconnect and wont sync but can be restored?

    why my ipodmy ipod displays do not disconnect and wont sync but can be restored?

    If it is a problem than I have it too. Mine does the
    same as long as I don't stop the device via the
    little green arrow icon (USB manager) down by the
    clock.
    I never really need to use the Ipod when it is hooked
    into the PC because everything is done through
    iTunes. I just thought it said "do not disconnect"
    because it was associated with both iTunes and the PC
    as a hard disk.
    If I stop the device or "eject" the iPod, it goes
    from do not disconnect to the normal menu tree.
    So when you take the USB cable out of the iPod, it goes back to normal?
    If that's what you mean, mine does that too.
    It's just that I read that if you remove the USB cable from your iPod while it says 'do not disconnect', it can wipe all your music....

  • Why  ipod displays do not disconnect and wont sync but can be restored?

    why  ipod displays do not disconnect and wont sync but can be restored?

    Have you tried resetting your iPod while connected? Then, unplug it, and connect it again.
    Have you tried putting your iPod into disk mode, then connecting it to your computer again?
    Check out this Five R's -> The Five R's
    Also, see all the suggestions in this article, to start with getting your iPod recognized by your computer -> iPod is recognized by Windows but not in iTunes
    -Kylene
    If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

  • The ipod could not be restored an unknown error occurred (-1)

    i'm having this problem the ipod could not be restored an unknown error occurred (-1). can't up date or restored plz help

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    Also see:
    -1 error
    -1 error too

  • I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)

    I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)
    Mt computer has been freezing up on me lately and I think it messed up my Ipod when it quit right in the middle of downloading and got shut off.

    That's because you jailbroke your phone. You can't get help here.

  • The iPod 'iPod' could not be restored.An unknown error occured(9).

    I got my iPTouch 16 GB on Oct.13 and on hooking to XP SP2 PC got it on the iTunes ver 7.4.3.1, was able to download music after charging. iTunes showed that a new software ver 1.1.1 for iPTouch was available(of150MB).Got it downloaded to iTunes but when it started to download to iPTouch, it failed and asked to do resotre. All this happened in just few hours of getting it.
    Since then, even after reinstalling the iTunes, my iPTouch is not going beyond showing the icon of a plug and a CD.Every time iTune is able to detect the iPTouch saying that it has detected an iPod in recovery mode, you must restore it. And on doing so that error of 'The iPod 'iPod' could not be restored.An unknown error occured(9).' comes up and it again asks to restore.
    Though every time iTunes is able to detect an iPTouch, my XP does not show it in 'my computer' as any hooked device or drive.
    May I request Apple and other members on this forum to help me out. It is clearly a software problem.
    Many thanks in advance.
    Jetavya

    Thanks to all members for sharing in. In my case finally, I got a brand new replacement from Apple through their Authorised Service Provider,A-1 Infotech, Mumbai. Since in India, Apple does not have a widespread presence,the service and support I got was amazing.
    In my case though I never came to know whether the problem was of software or hardware, but the simultaneous step I had taken was to call the toll free number of Apple in India and got my problem registered. Since the iPod Touch was under warranty, I got it replaced without much hassels. I advise the same path for other users and if possible get the additional Apple Care Protection Plan for additional one more year.
    Though I have yet to find out how to avail that Protection Plan in India.
    Best wishes,
    Jetavya

  • The ipod could not be restore. an unkown error occurred (1437).

    the ipod could not be restore. an unkown error occurred (1437).

    It doesn't specify "1437," but since this happens during a Restore, try the suggestions in this document
    http://support.apple.com/kb/ts1372
    If your shuffle is 3rd or 4th gen, you can ignore the bit about the iPod Reset Utility.  That only applies to 1st and 2nd gen shuffles.

  • Trying to restore/update 3rd gen ipod touch - keep getting error message - THe ipod touch could not be restored. An unknow error occurred (-1). Please help.

    Please Help..
    Trying to restore / update ipod 3rd generation - keep getting error message - The ipod touch could not be restores. An unknown error occurred (-1).

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • HT201210 hi,am trying to restore my ipod but i am getting this message each time:the ipod could not be restored-an unknown error occured,what should i do?

    hi,am trying to restore my ipod but i am getting this message each time:the ipod could not be restored-an unknown error occured,what should i do?

    Was the complete wording of the error message? Usually an error number or other information is also provided

  • It says my ipod 4th gen could not be restored an unknown error occurred OxE8000001. Need help

    could not be restored an unknown error occurred OxE8000001. Need help

    Try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • HT201210 ipod could not be restored an unknown error occurred (3194)

    ipod coluld not be restored an unknown error occurred  (3194)

    i just fix the same error (the ipod could not be restored an unknown error occurred) i went to update to new software and this happened. i tried many things using google to find fix. i change the USB connection cable to the original Apple cord and my Ipod restored and i could load the backup file stored. I was about to look for a second Ipod as i had nearly given up

  • How do i get my ipod touch out of recovery mode......keep getting error message saying ipod could not be restored an unknown error occurred

    How do i get my ipod touch out of recovery mode......keep getting error message saying ipod could not be restored an unknown error occurred.
    Been trying all night to sort out but just going around in circles

    I have not seen a solution for that error but try:
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

Maybe you are looking for