Ipod frozen. Will not restore or turn off

I dropped my ipod early this morning and there's a dent on the back and it stays at the song I was listening to when it dropped.
It won't come off screen and I have tried everything to get it restored.
My media tech teacher told me to go ahead and send it to Apple but I want to check with everyone here first before I send my money to Apple.
Is there anyhing else that I can do and has someone else experienced this?
Gracie
mini   Windows XP   tiny 2 Mil. Dent

Ok Ok. Here let me explain it more in detail because I have to sleep now.
The Ipod is on the USB Port. It still has the song on it. No "Do Not Disconnect" or Sad Ipod or whatever.
It still has the song on the screen, the time when it stopped. Its frozen. I tried to restart it and restore it but there is no luck.
I also found my click wheel is movable now. Everytime I push it up really hard, it gets stuck and I can't push anything until I push it back down. Could that have something to do with it?

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