IPod Frozen with Only Apple Icon Showing

My third generation iPod completely froze today. The screen displays only the Apple icon, whether the iPod is connectied to nothing, to the charger through the dock, or to the computer. When it is connected to the computer, the iPod is not recognized -- it's icon does not show on the Desktop nor does it appear in the Source column of iTunes.
I've tried all the usual troubleshooting stetps, resetting, cycling the Hold switch then resetting, doing a ceremonial dance around the thing, etc., all to no avail. Any suggestions from anyone who might have had the same experience?
Tom Wright

What about these?
Check these out.
iPod doesn't appear in iTunes or on the Mac desktop
iPod does not appear in iPod Updater or iTunes in Mac OS X
iPod appears on the Mac OS X desktop but not in iTunes.
Try to restore it in disk mode.
Putting iPod into disk mode.

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HT4623 My iphone is frozen with the apple icon and progress bar at 5% cannot update

My iphone4 is frozen with the apple icon and progress bar at 5% cannot update

Same issues here.
iPhone 5 was fine until I restarted the device... now the screen flickers on and off (with the white Apple logo
and frozen progress bar overlayed on the screen).
When I try to restore, I get a "-1" error.
Well I just looked over at the screen, and everything is now fine. No flickering, no logo... the screen looks normal.
Hmmm...

I tried to install the latest update on my iPhone 4s and now it seems to be frozen with an apple icon and a loading bar on the screen. Any ideas?

I tried to install the latest update on my iPhone 4s and now it seems to be frozen with an apple icon and a loading bar on the screen. I've tried turning it off, plugging it in to the wall outlet, plugging it into my computer. Nothing works. Any ideas?

connect it with the computer and let it finish or restart the process it takes a very long time

I was updating my ipod and had to stop it so held down the power and home buttons. Now my ipod is frozen with the apple logo showing. The computer will not recognise it so it will not charge or restore. Is there anything that I can do myself?

I was updateing the software on my ipod through the wireless straight to the ipod and had to stop so held down both the power and the home buttons. Now the screen is frozen with the apple logo and the normal 'unfreeze' technique won't work. The computer does not recognise the ipod so will not charge or restore it. Is there anything that I can do myself?

Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
Basic troubleshooting steps
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HT201210 I tried to update my iPod to the latest version and it didn't complete. says it could not be updated and my iPod froze with the apple icon and the progression bar. it won't go away. iTunes doesnt recognize the device.

I tried to update the latest version for the iPod touch and it couldn't complete the install. my iPod screen had the apple icon with the progression bar when it couldn't update and it stuck there. iTunes doesn't recognize my device.
How do I restore, if iTunes doesn't see my iPod?

Plug your device into iTunes. Hold the home & sleep buttons at the same time. After 10 secs release the 2 buttons. iTunes will tell you it's found a device in DFU mode. The iPod screen will stay black. At this point do a restore. If you see the Apple logo you have held them for too long.

TS3274 My iPad is frozen with the apple icon?

My iPad is frozen on a black screen with the apple icon in the middle. I can't power on or off?

Did you try rebooting the iPad?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Ipod frozen on the apple icon

Help! My ipod is frozen on the apple icon and nothing works. It isn't recognized by iTunes, Windows Explorer, my charger, or my dock. I'm able to reset the ipod, but it freezes on the apple icon every time.

Im having this same problem, I was told by a friend to restart it just as you did, same thing happened. I have held it down the restart keys for over 30 secs.. still nothing. I am going to try to charge it on another computer just to rule out some things. My best bet is that it may be completely dead, and the failure to load up completely is due to the ipod wanting to be fully charged or something dumb like that. If you keep it plugged into whatever it is ( Wall socket, computer, etc.) for over a day or so and its not working then I have no clue on how to resolve this issue, and theres about a billion threads on the forums so hopefully someone will post here instead of one of us having to go 80 pages back to find something like this.
Best of luck to you fixing this and I hope it works soon.

My iPad s frozen with only iTunes icon and usb cable showing and cannot access anyhting. Can anyone help? - Apple won't

Since receiving a iOS software update (6.1.2) my iPad has frozen and only the iTunes icon and a usb cable show on screen. I am unable to access any App. Can anyone help or point me in the right direction. this was raised with Apple and ticket number advised on 3rd March but not a word from Apple since.
Thank you

Try and turn off iPad/iPod and proceed to step 3 of Recovery Mode.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

TS3274 My ipad wont turn on. The screen is frozen with the apple icon in the middle.

It is frozen on the screen that shows when you try to turn it back on. Also, my back camera isnt working. Only the front one is working and I havent done anything to the back camera. Please help

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should re-appear and it will hopefully reboot - you won't lose any content, it's the iPad equivalent of a reboot.
If it does boot up properly and the camera is still not working then try closing the Camera app completely and see if it works properly when you re-open the app : from the home screen (i.e. not with the Camera app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.

I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all contents and setting, iphone blocked out on me with only apple logo showing. Tried DFU mode several times but itunes still won't response(backed up before unlocking)

I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all settings and content. now my iphone blocked out(not responding) with only the apple logo. I tried DFU mode several times but itunes still not recognizing the iphone. I previously backed up before. Help...what do I d now? thanks

Hi there tifachristie,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

BRAND NEW IPOD "dramas" firstly only apple logo showing now a tick with ok

I use to have a NANO 1 gb now have upgraded to a 160 gb classic but firstly it would't show up in itunes so going through these pages I sawe quite a few with same or similar troubles. Pressed centre and play/pause and this seemed to do the trick as well as unistalling and re installing itunes now after downloading all music and ejecting ipod the correct way I now have a tick and a message which reads ok to disconnect but now all is frozen and so can't play any of the songs on it can anybody help me with frustrating piece of technology?

Try Resetting your iPod. Toggle the hold switch off and on a few times then hold down the MENU (top) and SELECT (centre) buttons for five or ten seconds until you see the Apple logo appear then the menu button to go to the normal display:
iPod isn't responding it appears to be frozen
How to reset an iPod

Hi have brand new ipod touch and the screen has frozen with the apple icon and a blank recharge bar below it any ideas how to fix this please

u there

Have you tried resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Next connect it to your computer and try to restore the iPod via iTunes on your computer.

Hi - I was updating the operating system on my I-Pod touch (to Ios 5). After the download finished an error message re my touch came up. The Ipod has frozen, with the apple icon and an empty bar on the screen. I can't hard reset. Help!

Have checked and have the latest version of I tunes.

What did the error message say? The following lists the common error messages and their resolutionL
iTunes: Specific update-and-restore error messages and advanced troubleshooting
For your immediate problem,:
- Try placing he iPod in recovery mode and then restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Last, let the battery fully drain. Then cahrge and try agin.

I reset my ipad under settings as itunes was "freezing" now my ipad is totally frozen with the apple logo showing and a white line under it BUT there it remains -- ??

I reset my mini ipad using settings as itunes was "freezing" now my ipad is completely frozen -- shows the apple logo and white line underneath and the it stops
<Edited by Host>

Reset it by holding the power and home keys down until the Apple logo appears.
Barry

My ipad 2 has frozen with the apple logo showing

my ipad has frozen & i dont know how to restore it

Hello tbcheltenham,
Thanks for using Apple Support Communities.
If your iPad will not boot up completely, follow the steps in the article below.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Take care,
Alex H.

IPod Frozen with Only Apple Icon Showing

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