Ipod frozen with white screen

My ipod has stuck and frozen with a white screen when i go to start it up. It will not shut off and will not respond to any touch movements. When plugged in to the computer, I-Tunes does not recognize it.  Please help!

I have had it two years and this is the first issue. My main concern is that the computer does not recognize it in order to reinitialize it. It wont shut off, it wornt do anything, I am just loking for a guide before I have to send it in for repair/replace... I am not feeling much good from the boards, but I am gonna be patient and see if someone stumbles across my please for help-- this cant be the first time someone has had and fixed this problem....

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    Try:
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    least ten seconds, until the Apple logo appears.
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    Also see:
    https://discussions.apple.com/thread/4751197?tstart=0

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    Try:                                               
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    - Also try DFU mode after try recovery mode
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