Ipod frozen

my sons Ipod froze. Is not recognized by Itunes. Any help?

Take a look at this web page and see if it helps:
iPod missing in "My Computer" or in iTunes on Windows
Good luck.

Similar Messages

  • Why is the web full of "ipod frozen" ipod frozen ipod frozen ipod frozen??

    why is the web full of "ipod frozen ipod frozen ipod frozen ipod frozen"??
    my brand new ipod classic frrezes every time I use it
    hello ..... some 2012 technology please apple??

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • My ipod frozen i try reset don't work

    First : hello,How are All ?
    Please Help Men ........
    I listen With My friendS SongS on Song N35 the ipod Frozen
    i try To Reset and out from song but i can't
    Try To Connect with LapTop or itunes  But Really NOT CONNECT what can i do
    Thanks To All ...

    Is the Battery fully charged?
    Refer to this Apple Support 5Rs article
    http://www.apple.com/support/ipod/five_rs/classic/
    Good Luck!

  • My ipods frozen on the white apple and black background page. I've tried resetting with the hold button, but nothing's changed. How can I fix this!?

    My ipods frozen on the white apple and black background page. I've tried resetting with the hold button, but nothing's changed. How can I fix this!?

    Try this...
    Restarting your device
    1)   Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    2)   Press and hold the Sleep/Wake button until the Apple logo appears.
    Follow these steps to reset your device
    Note: Reset your device only if it is no longer responding and the steps above do not work.
      Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    Restart / Reset
    http://support.apple.com/kb/ht1430

  • Ipod frozen during sync

    Help ipod frozen with white connection lead, white arrow and itune symbol on screen. Can turn it off but every time it comes on it has the same image on the screen

    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    Above from:
    http://support.apple.com/kb/TS3694

  • Ipod frozen  4th generation touch

    ipod frozen on start up screen when trying to update i tunes

    Redundant perhaps, but just to make it clear ... copied and pasted from the support article that likeabird referenced above...
    If you can't turn your iPhone or iPod touch on or off
    You may need to reset. Important: Only reset your iPhone or iPod touch if it is no longer responding. To reset, press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

  • HT201210 1st edition ipod frozen on restore repeatedly. any advice?

    1st edition ipod frozen on restore repeatedly, already lost all music - any advice?
    I purchased new software 3.1 cannot find it and dont know if i can install it on the old ipod?

    I am having the same problem. I left my iPod at work all weekend (oops!) so it discharged. Now when I plug it in to the computer with the USB to charge, it has a white screen and it buzzes. I tried a different USB port as well. I haven't tried to charge from a wall charger or my car charger...I am hoping that will cure it.

  • Ipod frozen when updating

    I moved 500 cds from my emac (to free up some hard drive space) to an external hard drive. I changed my itunes preference setting in "advanced" to utilize the itunes library on the external hard drive. The library has been successfully "added" to the itunes program on the emac.
    When I try to update/sync my 40 gig clickwheel ipod, it freezes after updating any number of files (1489 the first try, 32 the second try, and 4409 the third.
    When it freezes, nothing works, even on the emac. Including force quitting itunes. I am forced to do a hard shut down which leaves my ipod frozen with the "do not disconnect" message. Restting it ususally works, but how am I going to ever get my music onto my ipod? Thanks for any help.

    Hello bandock,
    And welcome to Apple Discussions!
    Have you tried connecting the iPod Touch in *Recovery Mode* and then restoring it via iTunes? If not, see this article for more information on getting your iPod into *Recovery Mode*.
    http://support.apple.com/kb/ht1808
    B-rock

  • IPod frozen and not showing up in iTunes, I've tried everything

    My iPod Nano (2nd generation) has "Do not disconnect" on the screen whether or not it is connected to the computer, and it will not show up in iTunes, and I do not think that it is showing up in "My Computer." I think I have tried everything that the support section suggested, but my iPod still says "Do not disconnect" on the screen and iTunes freezes up every time I try to restore it.
    What happened:
    I went to the iTunes store and bought an album, so then I plugged in my iPod to get those songs on my iPod. If it matters, I'm using my mom's laptop for iTunes because my computer does not have XP, and I plug the iPod into the USB slot. My iPod's screen showed the words "Do not disconnect" and I waited for the iPod to show up on iTunes and for it to say updating or whatever it does when it puts new songs on it. Well the iPod never showed up, and iTunes had frozen. I did the good old "ctrl + atl + delete" and iTunes was not responding so I clicked "End task." Then I went down to click on iTunes again and it would not come up. I tried again, and nothing. I clicked on iTunes in the Start menu and it wouldn't come up. So then I decided to restart the computer so that I could get iTunes to work. The computer turned off, but would not turn on. It showed the same screen for about 10 min and nothing was happening. I was afraid to disconnect the iPod since it still said "Do not disconnect" so it was still plugged in. I then switched off the power on the laptop, and tried to turn it back on. It was stuck on the same screen again, and I waited for about 10 min, and I finally disconnected the iPod and the computer promptly started up. The iPod still said "Do not disconnect," and pushing buttons did nothing. I pulled up iTunes and plugged my iPod back in, but iTunes did not show the iPod on the side like it should. So I closed it and tried again, and after about 20 tries of restarting the computer, unplugging and plugging the iPod, and reopening iTunes, I eventually got the iPod to show and it asked to restore it, so I clicked ok. As it was restoring the bar was moving back and forth and then it just stopped, and I moved the mouse and realized that iTunes had frozen again. I was forced to "End task" and I had to restart the computer. I've gone through this cycle about 20 times, and about every 15 min I will get the iPod to show up on iTunes (but it does not recognize the iPod's name or the type of iPod) and no matter what I try to do next iTunes freezes up and I have to restart the computer. Sorry for the long read, I just didn't want to leave out any detail. I've been trying to get it to work for a few hours and I'm getting very frustrated, any help would be greatly appreciated.
    Windows XP
    Windows XP
    Windows XP

    The select button + menu button thing worked, I just realized that when I was trying it before the hold was still on (since I was "toggling it"). I feel stupid...

  • Can't get 2 Ipods onto one computer system-one Ipod frozen

    I got 2 Ipods for my kids for xmas. I can only get one Ipod to connect to the computer. I went to the Apple store and spoke directly to an associate that said, there is no problem it will be fine. I connected the Ipod to charge the battery and it said do not disconnect. However, my computer sends a message that said, USB port not recognized, please disconnet immediately. I did and know my daughters Ipod is frozen with do not disconnect on it. We have the 30GB Ipods and they have not been able to do anything with it since they got it for xmas. Any help would be very greatly appreciated.
    Thank you,

    Hey, I went and called Apple Support and actualy got a person!!! He talked me through some opening and adding information on my computer and both my girls can have their Ipods connect now. Not at the same time, just the computer recognizes both Ipods and they can do their downloads.
    The number is: 1-800-275-2273
    I hope this helps others.

  • My iPod frozen on "Do not disconnect" yet it does not appear in iTunes on my computer ?

    My iPod seems to be frozen on "Do not disconnect" yet it does not appear in iTunes on my computer ? Eventually I did disconnect. It's remains frozen and shows almost full charge.

    I'm having similar problems. Here is exactly what happens to me:
    I dock the iPod (I believe it is the 5th gen model, one of the first to play videos). Sometimes it syncs properly sometimes not. It will add songs not on my iPod, but it won't update the play count, last played, etc. The problem was fixed when I updated to a new version of iTunes (I believe it was 7.2 at the time, I could be wrong). So I played it off just being an iTunes issue. Well, with 2 updates since then, it has done it yet again. I've tried to restart the iPod using the menu+select key. It will work to remove the iPod, but it won't help in the future. The only way I can remove the iPod is to click on "Safely Remove Hardware." I know this isn't good for the iPod, but this is the only way that I can get the "Do not disconnect" icon off my iPod. Also, I tried to click "Eject iPod" (I've used this several times in emergency cases and worked wonders) but I get a message saying "iPod is in use by another windows program." I couldn't imagine what program is using my iPod. As far as I know, iTunes is the only program that can use the iPod on my computer. Any help would be greatly appreciated.

  • IPod Frozen and Not Being Recognized in iTunes

    I have two problems.
    1. My iPod is frozen. It says it's playing and it's not. Tried the toggle hold on and off trick then tried hold the play and the middle button down to reset and restore, but nothing happens.
    2. The iPod isn't being recognized by iTunes. HELP!

    The select button + menu button thing worked, I just realized that when I was trying it before the hold was still on (since I was "toggling it"). I feel stupid...

  • Ipod frozen trouble with itunes

    my ipod is frozen. the screen is on and says connected eject before disconnecting. but its already unplugged from the computer and i cant turn the ipod off. so you might think just plug it into itunes and press eject. well when i plug it in, itunes wont pick up my ipod so i cant eject, sync or do anything. its like i have itunes but no ipod. help please!!!!!!

    Here, try this: http://docs.info.apple.com/article.html?artnum=61705

  • Ipod frozen - not recognised in ITunes 9 after being restored

    Hi, my ipod 160gb (14 months old) did the following:
    I upgraded ipod software then had a ipod freezing problem. I connected to Itunes in disk mode to resolve it(to get it recognised in source list), then had to upgrade to ITunes 9 which I did. Then I restored the Ipod which seemed to work. After restore the language screen came up followed by 'Connected' 'Eject before disconnecting'. This is fine except that the Ipod never appeared in ITunes. Subsequently removed Ipod which went back to being frozen on the Apple Logo. I tried to reformat through windows but does not work. HELP - the 160 gb is an expensive piece of kit and I dont really want to have to buy a new one every year because of bugs/hardware problems....

    I had this problem with the new 160gb Ipod. I had to format it through windows, then Itunes recognized it.

  • Ipod frozen when connecting to PC

    Recently, every time I connected ipod to PC, ipod got frozen and I have to restart again which is helpless though, and my computer doesn't recognise ipod at all, though ipod is charging properly……God```Does it mean I have to keep listening to the same music forever.
    Actually. I saw someone with the same issue, is it because of Itunes 8.0? or nothing to do with itunes? just my ipod broke?
    Helpppppp

    On both computers is the newest software installed.
    When the ipod is stuck again and I press the center and te menu that works, I can use the ipod and listen to music as long as I don't connect to any computer (I even tried a third computer with a clean install of Itunes and Ipod software freshly downloaded)
    But when I try the center and play/pause butten it does nothing. I don't see a Disk mode appear???
    Since posting first message I tried several other things.
    When I first reset my Ipod and remove hardware in my pc and after that reconnect it with the Ipod updater waiting for connection, then after a while when xp sais 'new hardware successfully installed' the ipod updater lights up the restore butten. So apperently it sees a Ipod. So I pressed it but after 5 minutes or so the ipod updater says that is cannot set the ipod on locked because it is beeing used.
    So I shutted every process that was active down with Sysinternals ProcessNT (except for explorer and other mandatory processes) and tried again, but it did'nt work.
    Thank you for your comment looking forward about what you think of it?!?!?!

  • Why is my ipod frozen on the apple logo? Will I need to do a restore?

    All I did was turn it off, it had full battery wasnt frozen or anything. I now, when pressing the home and on/off button at the top get the apple logo for about 5 seconds then it goes blank, and I have repeated this many times, yet no luck on getting it to work, just black screen or apple logo : (
    itunes tells me I need to do a restore, if I do a restore, will all my photos and apps be deleted? I'm not too worried about the songs as I have them on my computer here, available.
    Also, how I do back my stuff up. I currently have no control to do anything on the iPod Touch. I have the latest software installed on my iPod.
    Thanks : )

    Connect in recovery mode: http://support.apple.com/kb/HT1808
    Apps can be downloaded again for free: http://support.apple.com/kb/HT2519
    If your device is recognized in iTunes again, backup manually by right clicking on it in the device list and choosing backup.
    Your backup folder is located here, if you did back up your computer, just copy the backup folder to the same place again and use it to restore your ipod.
    Mac: ~/Library/Application Support/MobileSync/Backup/
    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    copied from: http://support.apple.com/kb/HT1766

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