IPod function frozen after update to OS4
After updating to OS 4 on my 3G iPhone, all songs (and podcasts, etc) are present in my phone, but will not play. I select a song, it comes up as if it's going to play, the little play arrow comes up, and then I get booted back to the list of songs. I have reset, restarted and restored settings. No change. I have not yet done a complete restore from my computer, because it takes upwards of 4 hours to re-download all my music to the phone. But I will if there isn't another way. Any advice? Thanks!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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Try putting the iPod in recovery mode and restoring or updating it again. See the following:
http://support.apple.com/kb/ht1808 -
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Can't chage APN configuration after updating to OS4. Already tried iConfiguration program but it does not work. The screen appear "Profile failed to Install - Only one APN configuration can be installed at a time."
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Please suggest. Or do I need to reset as new phone? But .. then how can I get all contents back? I have so many data i.e. personal finance, health, etc.
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Refer to this post http://discussions.apple.com/thread.jspa?threadID=2470873&stqc=true
To briefly saying, I deleted the file 8218978e4ab0a48035bb92653145a6be872ea858 in the backup directory. Then I restored from the backup (without backing up again during the restoration, if iTunes asks). As per "Loveturtle" in the mentioned post said, the file 821xxx contained the corrupted APN. If you want to try it out, read the post for clearer explanation.
However, I didn't success at the first attempt. I did it twice on my laptop and once on my office PC, and succeed on the latter. Not sure what happened for the first two attempts. The results: everything's back (contact, sms, app data, photos), but music and video gone but I can sync from my iTunes later. Only annoying just the messy app icons arrangement. MMS not working if Cellular Data is off - but that's what it is supposed to be as an original setting device.
Good luck! -
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To delete photos and videos from your device
To delete synced photos and videos
In iTunes, select the device icon in the Devices list on the left. Click the Photos tab in the resulting window.
Choose "Sync photos from."
On a Mac, choose iPhoto or Aperture from the pop-up menu.
On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.
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Click Apply.
To delete Camera Roll photos and videos
There are two methods to delete items from the Camera Roll:
Import the Camera Roll to your computer, choosing to delete items after import.
or
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Greetings everyone.
After updating my iPod Touch (3rd Gen) to OS4.1 I am experiencing static, scratching like or popping sounds when I am playing music in my car using the USB port. I do not get these noises when I am listening with a set of earbuds, only when in the car and connected via USB. I haven't yet tried bluetooth connection but will give it a shot tomorrow. Has anyone else experienced this?
If any one from Apple is following this thread please give me some advice how to correct this problem. I suppose if I have too and bluetooth connection gives me the same trouble I will need to restore my iPod. Is it possible to go back in OS? I was using OS 4.0.2 prior without any problems.
Thanks
DaveDave this is what i went thru this past week with Apple Tech
Ipod problem
Aug 19 2010 Purchased New IPOD McDill AFB
Sep 15th 2010 Upgraded IPOD software from 3.1.3 to 4.1
On Sep 16 2010,
I notice that I tunes was skipping in my car using the USB connector. When I use the Audio output jack on the IPod the ITunes music did not skip. I hooked up a NANO to the USB connector in my car and the music played good no skips.
Sep 17 2010
I notified Apple Care and told them of the problem and they concluded it was an IPOD Problem. They issued a repair number (177988440) and notified Apple Distributer in Brandon, FL ( 50 miles from my home) to allow me to exchange the
IPOD for a newer one Ser# 9E0344816K2.
When I connected the new IPod to My Mac I was prompted to upgrade the IPOD software from 3.1.3 to 4.1. However, before I upgraded I notified the Apple Technician (Ms. Daylin Dat # 877-416-4271 Ex 2845) of the replacement and I asked if it was feasible to upgrade the IPOD to 4.1 since I believed the new up grade caused the problem.
Daylin, said to go ahead and up grade the IPOD to the 4.1 version.
When I completed the up grade I connected the IPOD to my car’s USB connection and the same problem occurred in the new IPOD.
I took the new IPOD to Gettle Toyotta in Bradenton and asked if I could use one of their cars that has a USB connection and test out my IPOD and sure enough I had the same problem with the ITunes music (It was skipping).
I notified Apple Technician again and they said go back up to the Brandon Apple distributor and get a replacement for this IPOD. I said no because it was a 100 mile round trip so they said were going to mail me a replacement.
I returned the IPOD to Apple they did all kinds of in house test and said there was no problem wit it so they sent it back to me. So now i'm stuck with a IPOD that i cannot use with the USB connection in my auto
Note I went on Toyota Prius forum site and there was a lot of discussion with the IPOD 3rd generation with IOS 4.1
A lot of people are have this problem
I notified Apple Tech and sent them a link to the Prius Form site.
So that where it stands right now.
By the way I hooked up the IPOD to a brand new Honda USB port and it worked great so the issue is with the IPOD IOS 4.1 and Toyota autos. -
60Gb IPod Touch frozen while updating
IPod is frozen 3/4 way through software update. Next steps?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi
After updating the updater my iPod is no longer recognised by itunes. When i plug my ipod in it says do not disconnect and is recognised by the computer, but not itunes. The updater window comes up saying i need to update but it will only give me the option to restore. I have done this. I have tried resetting also, but this doesn't work. I have uninstalled the updater, and reinstalled it. The problem persists. It comes up with an error when i do have the option to update. Now my ipod, when turned on, display the little apple sign, and then the folder with the exclamation, and shortly turns itself off. It has no songs on it now. I've only had it about 8 months so it should still be covered under the warranty, but ideally i would like to solve this problem without sending it off.
Did you work out how to sort out yours? Or can anyone help me with mine!
Please!!!"Did you work out how to sort out yours?"
Did who sort out theirs?!
What is the error message you refer to when you tried to update it.
If you've seen this and it doesn't help then it may need service.
Folder and !.
There is something you can try. If your iPod is recognized in 'my computer' you can try formatting the iPod through Windows, then you would need to reformat it using the iPod updater. This proceedure isn't normal, but can be used in extreme troubleshooting circumstances. -
Ipod rebooting during/after update
My 30g video iPod is rebooting during or after I attempt to update. Nothing is saving to the iPod during these updates. I have done the 5 Rs, reformatted my iPod, as something was horribly corrupt. Now I have this new problem. I am at a complete loss as to what else to do to stop this issue. Any help would be greatly appreciated.
I had the same problem (the iPod kept rebooting after being ejected) and I went to the Apple store in Toronto to see if I was doing something wrong.
The girl told me to send it back again to Apple... this only after I had just got it back from Apple the same week; they aslo said there was nothing wrong even though, and that it was my computer(s), despite the fact that the behavior was exactly the same thing again on multiple computers.
It would only stop rebooting if I set it to disk mode while connected then restored the iPod (thus erasing all my files...).
I'm going to send it back again and see what they say... -
Files on 60GB iPod not found after updates to 1.2
Before I restore just thought I would check. My iPod is conflicted as to what is loaded. Problems occur after update of iTunes 7.0 and iPod updater 1.2.
Manually update is set. iTunes 7.0 says I have 6.0GB of Audio, 13.82GB of Video on a total capacity of 55.68GB iPod. However it also says I have 54.84GB of free space? All music and video files appear with the ! in iTunes, which means file not found.
However, all titles of the files appear on the iPod as if they were still there but just not readable? From the iPod's settings, under About, it shows I still have 1250 Audio file, 98 videos but 54.84GB of space available. If I try to play files in a playlist, it just breezes through the album art and titles like it can't read the files.
Reset, reboot and reinstall does nothing.
iPod is unusable, should I wait for another update?
Should I just restore and loose some stuff that was not backed up? (stupid on my part I know.)
Or does anyone else know of a possible trick I could try?
Dell Windows XP
Dell Windows XPApplied Firmware Update 1.2.1 and it worked...
Thank you Apple for finally fixing a major problem
without ever acknowledging you had it...
or even indicating what you update fixed when you distibuted
it...
I think apple needs some lessons how to provide support...
without irritating its customer base...
All you have to do is communicate...
Respond with a message like "Known Problem" working on fix.
would do wonders... And having an apple employee update
the Discussions with an indication that you acknowledge
your user community is having a serious problem and thank them for continueing to wait for a fix.. -
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If your computer doesn't see the phone when you plug it in, you may have to take it to an Apple Store.
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