IPod G1 froze up after trying to update.

Giving me the error 1604.  Have tried reloading itunes.  Will not let me restore--and gives me error 5002 when trying to download software update from apple.

See the action for those error codes here:
5002:
http://support.apple.com/kb/TS3297
The other one:
http://support.apple.com/kb/TS3694

Similar Messages

  • HT1414 Ipod Mini not working after trying to update to IOS7

    Team Apple....HELP!
    I recently tried to in tall the new IOS 7 on my Mini Ipad....but I get the connect to Itunes with USB cable on the screen. 
    I've intalled the latest updates to the OS on my MAC Laptop and the latest version of Itunes.
    Itunes saw a system that needed to be restore and took two hours to down load something (sorry, can't recall).  After the down load, I'm still stuck with the conect to Ituense with USB cable on the screen.
    Ok, I've tried all the below intsrutction from these links, with no success:
    http://support.apple.com/kb/HT1414
    http://support.apple.com/kb/HT1808
    http://support.apple.com/kb/TS1591
    Any help or suggestions would be appreciated.
    G

    First, try a system reset although I can't give you any confidence.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • IPod no longer works after trying to update

    I recently tried to get the software update on my iPod touch 4th generation. When I did the iPod restarted then gave me a completely white screen which I can't even force quit out of. Hooking up to the computer does not help, iTunes does not even recognize the iPod. When the battery is charged it will show the low battery screen but when it loads the black start up screen with the apple it gradually gets lighter until the screen is completely white. Please help I have no clue what to do from here!

    fyi - i solved this by uninstalling and reinstalling my modem in device manager. perhaps all i needed to do was to clear the fields filled in with gobbeldygook by nokia's connectivity thing - not sure.

  • HT201210 My itouch screen froze showing "plug to itunes" after trying to update to iOS6. Is there any ways to export all the pictures from it before restoring?

    My itouch screen froze showing "plug to itunes" after trying to update to iOS6. It still can be turned on and off. But the screen froze showing that message. I perhaps need to restore it. But is there any ways to export all the pictures from it before restoring?

    Only if y can get the iPod out of recovery mode with the program. Otherwise you will have to restore via iTunes which erases the iPod.
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • My ipod touch 5 wount let me back in after trying to update ios with my computer and now says connect to itunes. it still wount work when i plug it in and click restore for it?

    my ipod touch 5 wount let me back in after trying to update ios with my computer and now says connect to itunes. it still wount work when i plug it in and click restore for it?

    it went through the extracting software stage but then an error message saying that it encountered problems came up and it didn't restore.

  • After trying to update to ios6 my ipod touch will go from logo to blue screen, any help?

    after trying to update to ios6 my ipod touch will go from logo to blue screen, any help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • After trying to update my IPOD the screen goes blue and sometimes yellow

    After trying to update my IPOD, the screen goes blue, sometimes yellow.

    you'll want to restore it using itunes and recovery mode
    http://support.apple.com/kb/ht1808

  • Mac App Store non responsive after trying to update to OS X 10.10.3

    Mac App Store non responsive after trying to update to OS X 10.10.3. Machine froze, and after rebooting App Store does not work. Force Quit menu shows two items as unresponsive - App Store and App Store Web Content.

    This procedure will delete certain temporary and cache files used by system processes. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.
    Back up all data before proceeding.
    Triple-click anywhere in the line below on this page to select it:
    /var/folders/zz
    Right-click or control-click the highlighted line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with a subfolder named "zz" selected. Move that subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • My ipad is stuck on the connect to itunes symbol after trying to update help?

    My ipad is stuck on the connect to itunes symbol after trying to update help?

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • After trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

    after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

    you'll want to restore it using itunes and recovery mode
    http://support.apple.com/kb/ht1808

  • I have an iPod 4s and I am trying to update to IOS 6.1.6. I keep trying to download but it will not allow me to click download and install. I have checked my storage and I have more than enough storage space available. Do you guys have any suggestions?

    I have an iPod 4s and I am trying to update to IOS 6.1.6. I keep trying to download but it will not allow me to click download and install. I have checked my storage and I have more than enough storage space available. Do you guys have any suggestions?

    The only available, signed, iOS, for your iPod, is iOS 7.1. That's why you can't install iOS 6.1.6.

  • Iphone is stuck in recovery mode and cannot restore after trying to update to iOS6 - not jailbroken

    I have an iphone4s, and the question basically says it all - after trying to update to ios6, the udgrade downloaded to my computer and started loading onto my phone. However it sudeenly just stopped an turned into the balck screen asking to plug into itunes. When I do this, it says I have to restore the phone, but when I try to restore, it says there is an error (3014).
    I have tried:
    - pressing the home and top buttons unti the apple appears
    - Checked all security software and the ports aren't blocked
    - Have tried pressing option+restore to choose ios6 and ios5.1.1 - neither has worked
    - Its been like this for about a day and a half now, and I have probably tried to restore it at least 50 times to no avail, always with the same error code.
    What can I do??
    Is this something to do with how busy the appl servers are? And when should I expect to be able to use my phone again?

    Yeah same exact problem as me.  EXACTLY.  In a way I'm glad more than just me are having the problem so I know it's probably not on my end and on the apple side....I HOPE that is what it is.
    MAN, a whole day and a half????  Crap I need my phone to work....
    I really think it's the apple servers because it errors 3014 right when iTunes says "verifying phone....." something....  It goes away so fast I can't read the rest, but I think that is the step where it verifies phone to the apple servers, which are overloaded, I assume.
    It's gotta be that.  How many other people are having this same exact issue?

  • HT4236 my iphone 4 is in recovery mode after trying to update and sync to itunes, i was going to try to put the photos over from my phone but now it says i have to restore which will rease all data.. help?? precious phots of my baby!!!

    My iphone phone is in recovery mode after trying to update and sync in order to remove photos from it on to my macbook.  How can i restore without losing the photos?? please help i dont want to lose them!!

    Try holding the home and lock button at the same time and see if it'll restart. If you see the apple logo, let go and wait till it goes to the lock screen and your good(:

  • HT201210 my phone will not turn on after trying to update now all it does is tells me to plug into itunes i have done this and still does not turn on

    my phone wil not turn on after trying to update now all it de si tell me to plug into itunes which i have ready done and still nothing happens can you help

    Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time.

  • Error 1603 after trying to update to ios 5 now phone is bricked stuck in recovery mode

    Error 1603 after trying to update to ios 5 now phone is bricked stuck in recovery mode

    Try this - download a program called rec boot. follow the instructions to kick it out of recovery mode. and does itunes recognise
    or hold the power and home button together until you see a "connect to itunes" pic on the screen
    hope it helps

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