Ipod goes directly to check symbol and "ok to disconnect"

So i have two old school ipods. Both 1st gens, one with a track wheel and the other with a stationary wheel. The one with a track wheel a 10Gig won't sync with my computer at all, the other does. I've tried many things to get it to work, what happens when I plug it in to my computer is goes to the apple symbol them goes to a picture of a check mark with "ok to disconnect" at the bottom, then goes directly to the main menu and starts charging. It doesn't show up in itunes or my computer. I've made no changes to either and have tried the whole restart thing with no avail. If anyone has any advice i'd love to hear it.
1st gen Ipod Windows XP
1st gen Ipod   Windows XP  

I've had a chance to test on a Mac at work, and had a simular issue there, I'm just going to mark it as solved as i've come to believe that it's possibly an issue with my firewire cable as it's as old as the iPod and has travelled around with me alot of the time.
Thanks Bill for your help, but I had restarted it and also had run the iPod’s inbuilt diagnostics and it passed all the tests I ran on the HDD, firewire port and the 1-5 test.
Conclusion is the cable.

Similar Messages

  • I can't Skype my cell. It goes directly to check m...

    When I Skype my cell, the call goes directly to check messages. My cell # is my caller ID # for Skype. How can I change this?

    My Icloud doesnt work eather. Well I made an apple I'd years ago that's @aim.com but never had an email account and when I made an email it is yahoo.. So I try to verify iCloud checking mail and it takes me to my yahoo on my phone and nothing!! I tried to sign into aim with apple and says incorrect username/ password but creating one with the same apple ID it says it exists.. This doesn't make sence.. Can I change my iTunes account and still keep all purchased stuff and make it the same as my yahoo? I think your problem is like mine.. Youre unable to do it because there is no email assossiated with it

  • My ipod touch displays a loading symbol and then goes to the apple logo and then repeats the process. I cant turn it on or off and has been this way for the past 24 hours. I have an 8GB 4th Gen and have over 7,000 pictures, but cant delete. help

    My ipod has over 7,000 pictures and there are 5,00 i could easily delete but it wont let me do anything! it just has a loading symbol that converts into an apple logo and then back again. Ive tried pressing down the home and sleep/wake button down at the same time for 10 seconds. The apple logo does appear, but it goes back to the loading symbol or a white screen. Its been like this for 24 hours and is unresponsive. Please help.

    - Connect the iPod to the computer and see if iTunes sees it. If it sees it try to get the photos off the iPod.
    - Next let the battery fully drain. It will likely take days. After charging for at least an hour try again
    - Last, make an appointment at the Genius Bar of an Apple store.

  • Was updating iPod and computer shut down and now my iPod is frozen with itunes symbol and USB symbol on front of iPod???

    I was updating my iPod and computer shut down and now my iPod is frozen with iTunes logo and USB symbol on front and is unresponsive.  Any ideas?

    Have you checked the knowledge base articles
    http://support.apple.com/kb/HT1808
    http://support.apple.com/kb/TS3281

  • HT4623 THE SCREEN ON MY IPOD TOUCH SHOWS THE iTUNES SYMBOL AND THE CONNECTION CORD. IT WILL NOT DO ANYTHING IT IS FROZEN LIKE THAT. WHAT TO DO?

    The screen on my ipod touch is frozen with the iTunes symbol and the connection cord. I don't know how to get past this. Has been like this for over a week. Need help PLEASE.

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • My Ipod has frozen showing apple symbol and bar on screen, how do i fix it

    my ipod touch has frozen showing the apple symbol anb a bar on the screen how do i fix it

    Hello Norm,
    Try a hard reset of the iPod.  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear again.  Keep in mind, this troubleshooting procedure may take a few attempts.
    B-rock

  • When ever i turn on my ipod i get the itunes symbol and the cord

    HELP! Yesterday my itouch 2nd generation 16Gb turned off and so i charged it thinking it would turn on like usual but when i turned it on, the apple showed up and then it would show the itunes symbol and the cord that you use to connect your ipod to the computer. So thinking that it would unlock my itouch, i plugged it into the computer but then a box appeared that said.... "itunes could not connect to your ipod "ipod touch" because it is locked with a passcode. You must enter your passcode on the ipod before it can be used with itunes." But the problem with that is that i can't get onto my ipod because of the symbol saying htat i need to plug it into the computer and connect with itunes. Is there anything i can do to get it to unfreeze so i can enter my passcode??
    p.s... I tried turning it off and turning it back on and i also tried pressing the top button and the center button trying to unfreeze my ipod touch.

    this might work..I had the same problem and it worked for me...
    You need to put your touch into recovery mode and then restore it. Here's how:
    1. Disconnect it from your computer
    2. Hold down the Sleep/Wake switch until you see the red slider. Turn it off.
    3. Start iTunes
    4. Hold down the Home button and keep holding it down while you plug the iPod back into your computer.
    5. Keep holding down the Home button until iTunes responds with "and iPod has been detected in Recovery Mode". Release the Home button and follow the onscreen instructions to restore.

  • HT201210 Problem : -1 ....when connected to itunes and trying to update restore phone the computer is telling me that "ERROR -1" phone then goes to a itunes symbol and a usb connector.

    Irecently purchased another iphone  as my previous one was taken for a drive on a car roof and obviousley got off at the wrong stop..
    I always dredded loosing it as they hold toooo much info ...doh
    when doing a i0s 6 update off the new (second hand phone which was working perfectly ) shows -1 error
    - is it possibly because it neds a systyem restore off its original computer that it was set up on..?
    - it now just shows the itunes symbol and i cant even get into the iphone....
    it wont do a restore or connect to itunes..........Help needed by iphone nerd/pro

    You have no choice but to restore the phone.
    However, I'm sure you've been smart enough to have backed up your data before starting the most significant update in iOS history,right?

  • Ipod goes into disk check

    Hello. When I plug my old ipod (3rd generation, I think) into my mac, about half the time it goes into what appears to be a disk check mode (a picture of a disk comes up). After a while (tens of minutes), it finishes and puts a "check mark" on the screen.
    Does this mean the ipod's disk is about to fail?
    thanks!
    iBook    

    Diagnostics probably can't fix any issues that it comes across. If you feel like there might be an issue with your iPod's hard disk, you can resolve it before it turns into anything monstrous. As long as everything that you have in your iPod is in your iTunes library, you should probably go ahead and restore the iPod. This will erase all of the files off of your iPod, however, it will also reinstall the player OS and fix any bad disk sectors it comes across. It will also defragment the drive. If you're not familiar with this process, see this article for more instructions and information.
    http://docs.info.apple.com/article.html?artnum=60983
    Keep us posted!
    CG

  • How do I prevent Pages from changing earlier parts of a document when I am in an 8 page newsletter. Going back to check something and items are jumbled up!

    How can I stop Pages from changing parts of a document when I am progressing through an 8 page newsletter. When I go back to check something some headings have moved and been put out of context. I can't lock the individual pages of the document to prevent this happening.

    The Amazon iWork '09 is a DVD in a boxed set.
    Downloading is transferring something from the Internet.
    I think you are talking about not having a DVD drive?
    To install the DVD version, either get an external USB DVD drive, they are cheap on eBAy or borrow another computer and drag the iWork Installer onto a USB Flash Drive and install from that.
    Peter

  • I recently got a screen on my iPod Touch with the iTunes symbol and a USB wire. I connected it to iTunes and it was fine. I got the screen again, but when I plug it in, it wont connect to iTunes because of pass code. HELP!

    I have had the iPod for about 2 years, and never had this problem. When I plug into iTunes I get the "iTunes cannot connect with this iPod because of pass code" message, but I can't enter my pass code because the screen won't change! If someone could please help, it would be appriciated!

    With your iPod still connected to your PC, try a hard reset.  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear. 
    If still no luck, try placing the iPod in Recovery Mode using the instructions in this Apple support document and then restoring it to factory defaults in iTunes.
    http://support.apple.com/kb/ht1808
    B-rock

  • My ipod has only the apple symbol and does nothing else

    I have plugged it in and opened itunes. Nothing is there to sync. It will not power off.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • IPod Touch 5th gen RED product and Beats Pill disconnects

    My iPod Touch 5th gen, RED product keeps disconnecting from my Beats Pill. I thought it was the Pill so I sent it back to the manufacturer, twice.  Finally got a new Pill with the new firmware from them but the iPod Touch RED won't work.  Boyfriend tested his regular iPod Touch 5th gen and my iPhone 5 with the Pill and they run for hours.  iPod Touch RED disconnects within one song.  SO annoying and I have no idea what the fix is.  Help!

    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset network settings: Settings>General>Reset>Reset Network Settings. You will have to rejoins wifi networks as well as repair the headphones.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Incoming calls are going directly to Voicemail, Iphone 5S

    I switched phones from an Iphone 4 to this Iphone 5S and my incoming calls are going directly to voice-mail and not ringing the phone. The only app I downloaded that is different from my Iphone 4 is the GroupMe app, but I don't know if that is necessarily the cause. Anyone have a suggestion? thanks

    Hi,   I don't know if this info will help many, but for a few it may.  I had this problem over the weekend.  Called Tech Support 2x, they tried everything, resetting,, *73,  *228, *900 , there were no "do not disturb" settings, etc.   They prepared a work ticket for the next level of help.
    Meanwhile, I couldn't figure out what changed all of a sudden.  I knew I had no calls coming in after accessing my voicemail.  I looked at my recent calls and noticed i had dialed a *83 prior to the voicemail *86.  Fat thumbs.  I remember years ago, having the features of *83 for do not disturb and *84 to stop the feature.   Just for giggles, i dialed *84, tried from another phone calling my number and WHOOLA, it came thru.
    If anyone has these issues, try the *73 first.  But just for the heck of it, do *84 as well.  Takes half a second.   If those dont' work, then call Tech Support.  I wanted to share to help at least some of you as I understand the frustration of not having incoming calls.  I even called Tech Support and shared the info.  As this was not an option given to me from Tech Support,  but then again, i don't believe *83 or *84 is offered anymore.  I just dated myself, but hope it helps others !

  • Itunes on Ipad goes directly to store

    I just purchased a new IPad with the retine display. When I launch the ITUNES application it goes directly to the store and when off WIFI it does not show me my music. How do I change the default to launch into my music ?

    go to the recent apps by double tapping home button hold itunes down and hit the

Maybe you are looking for

  • Clone of old os 9 drive will not boot the same computer it came out of

    i have an older os 9 drive that i pulled from this G4,... itz old and i'd like to preserve itz contents,... including all the software authourizations,... floppies are lost,... i succesfully cloned it with carboncopycloner and copycat,... then used d

  • Upgraded to 10.6.8 now CD/DVD doesnt work in Bootcamp or Parallels??

    It seems upgrade to 10.6.8 broke the connection to my CD/DVD drive. It no longer works in Parallels or Bootcamp. Originally Parallels said it was being used by another program or files were missing. I upgraded Parallels Desktop 5 to version 6 and now

  • Desktop Software will not open in WIndows 7 64 bit

    Hello I have downloaded versions 6.0.1, 6.0.2 and 6.1 of BlackBerry Desktop SOftware separately and after uninstalling the version I set up. In each case set up goes fine and a shortcut comes up and I select to start automatically after the setup, bu

  • IPhone Messages (SMS) app problem

    I've been having a problem with the Messages (SMS) app on my iPhone 3GS. As a matter of personal choice (or rather by nature since I'm slightly prone to OCD), I like to "close (or kill)" all my apps from the multitasking bar and have it stay nice and

  • Long time for activation

    Hi , May I know the reason for 1) whenever I activate Data source object or infocubes, it is taking very long time. 2) even for deletion of DTP or deleting Data source object, its very very slow.. Generally it was not taking so much time in 3.x (not