Ipod goes into disk mode HELP!!

my 30 GB ipod gets stuck and wont start, when i reset it, it goes into disk mode and gets stuck there, wont reset wont turn off its dead until the battery runs out. The computer doesn't recognize it until its battery is completely gone and I have charged it on the wall charger for a while! HELLPPPP!! My Ipod is brand New and i have restored it twice already, once it even got stuck on a song and didnt fix until batery was dead.

with your iPod connecting with an ac charger or a computer, press "select"+"menu" keys until you see the apple logo, it may takes a minute and also try to do a few attempts.

Similar Messages

IPod says to use iTunes to restore but keeps going into disk mode.

So whenever I reset my iPod, a screen pops up that says to use iTunes to restore it but when I plug the iPod into the computer, it goes into disk mode and iTunes doesn't read it.

Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help

HT1378 i am unable to put my ipod classic into disk mode. what do i do to reset/restore it?

i am unable to put my ipod classic into disk mode. what do i do to get the red x tto go away and restore my ipod?

imlockedoutofmyiphone wrote:
I have looked at multiple websites; they all have the same instructions for putting your IPhone into recovery mode using ITunes.
My computer was not downloading ITunes before, but I recently made it work. I turned my phone off, held the home button, plugged in the phone to the computer with ITunes already up. The little USB cord and ITunes logo showed up. The instructions said that a popup would say that ITunes had 'detected and IPhone in recovery mode', and from there I would be able to reset my phone. However, the popup never happens. I have tried this several times, and it's the same: I see the USB cable and ITunes logo on my phone screen, and in the corner of ITunes, a picture comes up of a phone with a little 'X' next to it. I clicked on the phone, on the X, but nothing works. The popup just never shows. I am unable to reset my IPhone because of it. I have not found any other way for me to reset my phone, since I didn't activate Find My Phone or ICloud.
There is no icloud on an iphone 3, because you need IOS 5.0 or higher, the highest IOS is 4.2.1

IPod classic 5th gen. with sad face goes into disk mode but wont register in itunes

I have an iPod classic 5th gen. A while ago it stopped working and the sad faced iPod started showing up. i've tried putting it into disk mode but when i do it wont pop up into itunes like it should and as soon as i unplug it the sad face appears again. is there anyway to fix it or is it done?

There is a pretty comprehensive post written by another forum member which is about the sad iPod icon. You may find it useful.
The Sad iPod/folder and ! icon.
Btw, there's no such thing as a "4th generation 20gb classic." Your iPod is a 4th gen and not an iPod classic which is a completely different model.

Ipod rarely goes into disk mode

Hi. I have followed the steps to get my ipod into disk mode, because I am getting an ipod picture with a frown. Only rarely does it actually go into disk mode. I have toyed with it being plugged into my computer, into the wall, and not plugged in at all, but i cant get my ipod to get back into disk mode. What would be the easiest way to do this?
Thanks alot
Jordan

I am still at a loss and my ipod still doesnt work. does anyone know how to fix this?!

Ipod is dead, only resets and goes into disk mode

I own a 4g ipod 20gb. It had been working fine. A week ago, I put it to sleep, and when it woke up it kerp flashing the broken folder icon and then reseting. I cound not mount it. By pressing the foreward button, I would get into disk mode.
Connecting to a computer got it to say
"disk mode-do not disconnect" but it would not mount/ appear in disk utility. Somehow, I got it to finally work and formatted and reset the firmware on a friends windows comp. It worked fine once, then the same thing happened. After taking it off my mac, it will say "ok to disconnect" and freezes there
anyone have a sugestion?
ps...I got it replaced a month ago in warrenty, but now that is up. Can I still send it back (warranty on the replacement?) thanx

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

IPod goes into recovery mode when plugged in, and forces me to restore

Basically what is written above ^^ is what is happening to my iPod Classic 80GB. It hasn't done this until recently, and every few days or so when I go to sync new songs onto my iPod, it goes into recovery mode and says that the iPod must be restored. Now, normally this wouldn't be a problem, but when you have an 11,000 song library that takes around 4 hours or more to sync, it gets really under your skin.
I'm running Windows Vista, any help?

I just purchased a Classic iPod, and two days later it is stuck in this restore loop. The iPod worked fine until the restore was complete. When unplugged from the computer, it responds fine, but now cannot sync at all to put media on the device.
Current machine is WinXP SP2 (work machine). It is also happening on Win7 desktop, 13inch Macbook (OS 10.6.3), and Mac Mini (OS 10.6.3)(personal machines).
Does this appear to be a faulty device?

When i plug my ipod touch (4th gen) into my car usb port the ipod goes into repeat mode

Why is it that when I plug my ipod touch into the USB port of my Peugeot 508SW that the device goes into repeat mode and the same song is played continuosly?

Hi lllaass
The car handbook certainly states that Ipods can be connected although it doesn't specifically mention which operating systems are supported. The car system is recognising the ipod and playing one tune continuously but you cannot switch it to a different song.
Geordietommo

HT1363 how to put ipod touch into disk mode

Hello,
Does anyone know how to put an ipod touch in disk mode? I don't have the box in itunes to enable disk use!
Thanks,
Don

This article doesn't mention it being possible with a Touch.
Using your iPod as a storage drive - http://support.apple.com/kb/ht1478

Ipod goes into disk check

Hello. When I plug my old ipod (3rd generation, I think) into my mac, about half the time it goes into what appears to be a disk check mode (a picture of a disk comes up). After a while (tens of minutes), it finishes and puts a "check mark" on the screen.
Does this mean the ipod's disk is about to fail?
thanks!
iBook

Diagnostics probably can't fix any issues that it comes across. If you feel like there might be an issue with your iPod's hard disk, you can resolve it before it turns into anything monstrous. As long as everything that you have in your iPod is in your iTunes library, you should probably go ahead and restore the iPod. This will erase all of the files off of your iPod, however, it will also reinstall the player OS and fix any bad disk sectors it comes across. It will also defragment the drive. If you're not familiar with this process, see this article for more instructions and information.
http://docs.info.apple.com/article.html?artnum=60983
Keep us posted!
CG

My ipod goes into pause mode after about 20 seconds, I have to touch the screen as it starts to fade out to keep it on

My ipod nano is fully charged and while playing will automatically go into pause mode as the light starts to dim it eventually stops. If I touch the screen before it blacks out it will continue to play. It will play continuously if I am charging it into an electrical outlet

I have the same problem with my new nano. On one forum, there was a recommendation to restore, which will wipe all the music. A second forum suggested the was an inherent problem in the 1.1 firmware and suggested a roll-back to 1.0, which sounds painful as well. Any clarification will be greatly appreciated

Is it Dead? ipod mini goes into disk mode, but will not reset or restore

and is not recognized by the computer (Vista) or by iTunes. I have also tried to connect it to different usb ports and to different computers (3). Same result with all of them.
Before the problems, I had attempted to install compact flash (adapter with 8gb micro sd memory card).
Any thoughts?

Hi,
Again, this is a problem with the Logic Board. When something metallic or conductive (screwdriver/watch/finger) shorts two components on the board. I can sort this out for you, if you don't feel confident doing the repair yourself.
Thanks,
Mark
<Edited by Host>

Ipod goes into recovery mode every time I plug it in

Just bought a new iPod classic, 160gb. I plugged it in for the first time to sync it with my laptop and get some music on it. The next time I plugged it in, iTunes gave me an error message saying it couldn't read the contents of my iPod, and that it detected an iPod in recovery mode. I had to restore it just to put 5 new songs on it, which took almost 45 minutes. Since then, I've updated the iTunes and iPod software but this is still happening every time I plug it in to my computer.
Are other people having this problem? Is it hardware or software?

Pretty much anyone using an iPod Classic with iTunes 9 or 901 is screwed in a similar manner. Read around these threads and you'll see man. Sorry, no word from Apple yet on what's going on.
Looks like their ''upgrade" to version 9 may actually be damaging hardware, as hard as that seems to believe.

IPod: Folder icon -- Disk Mode -- won't mount on desktop or iTunes

Hi all.
I'm getting a folder icon with ex point on my iPod (see my pic for version). Reset doesn't work. The solution to that is to restore but when I plug into my computer it doesn't show up so I can't restore. Then it goes into "Disk Mode."
Anyone have any ideas?

What about the Hardware? I had a similar problem with my iPod 10G scrollwheel not mounting in Finder or being recognized in iTunes. I read all these posts, did the powerdown/uplug thing to reset the FireWire port, refreshed settings, etc., all to no avail. Then the iPod wouldn't even take a charge. In digging around for repair options on the web, I discovered a site where they said that the #1 killer for scrollwheel iPods was faulty connections on the FireWire socket to the main board. With all the plugging-in and unplugging I did trying to get the iMac to see the iPod, my connector now would slide a few mm forward with a light pull. More searching revealed someone who described how to DIY fix the connector, so I figured I'd try it and ... TA-DAA. Back to life, hello iTunes6, life is good. If you are up to the task, check out: homepage.mac.com/toj/PhotoAlbum20.html for step-by-step pictures. PDAsmart.com gives the details about the bad FireWire connector, and does a fix for $50. Be advised the soldering is on fine pitch surface-mount pins, so you need a steady hand and patience.
Good luck!

HT1363 My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes.

My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes. I have the latest version of iTunes. Windows has all the most recent updates too. I can reset the iPod, but the message to Use iTunes to restore comes back and I am stuck.

Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help

Ipod goes into disk mode HELP!!

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