IPod Hard Drive woes

I have a 20GB iPod with a click wheel and black and white screen. Recently, the hard drive on it has failed and refuses to play any music. What should I do?

See these troubleshooting articles.
Sad iPod icon.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
Try to restore it in disk mode.
Putting iPod into disk mode.
This icon is usually indicative of a hard drive problem, and if none of the above help, it will need service.
If it's still under warranty, why not take advantage of that?

Similar Messages

  • How to delete iPod Hard Drive files? Help appreciated.

    Since I have under a thousand songs, I enabled my Nano as a hard drive on my PC, and put the library on iPod. I went over to my new iMac Core Duo, and placed the songs into the empty iTunes there. I deleted the iTunes Music Folder on my iPods Hard Drive, and disenabled it for disk use. However, when I try to update my iPod on my iMac, it still shows that the iPod is filled up with the iTunes Music Folder on the hard drive because it won't let me update. I checked the folder once again and it shows nothing on the iPod Hard Drive.
    My question is how do I delete that iTunes Music Folder, that I used to transfer songs to the iMac from my PC, off of my Nano's hard drive?
    Thanks,
    Martin

    Martin,
    If all the music is on your iMac, then why don't you restore your iPod...
    Restore the iPod
    Then reload everything from iTunes and the capacity and use space should be accurate.
    btabz

  • IPod Hard drive cord

    I was reading the Apple news on yahoo.com and I read that the maker of the iPod hard drive now sells a cord that can hook the hard drive to a normal computer. So its just like having a hard drive with a USB cord. If anyone has any details, leave a post on here. Thanks

    This has nothing to do with the iPod except the hard drive is the same one used.
    The actual hard drives are available from other sources.
    The cable provides a connection between the 1.8inch
    Toshiba hard drive (used in the iPod) and a standard 2.5 inch 40p in IDE hard drive interface.
    It's not for use with the iPod.
    Currently, Apple makes their own cable to attach this hard drive (internally) to the iPod .

  • Swapping an iPod hard drive for an iBook hard drive?

    I have a broken iPod which should have a fully functional hard drive. And I have an iBook G4 with a fried hard drive. I took the ipod apart and pulled the hard drive. My question is, can I put the iPod hard drive in the iBook? They're both IDE drives right? So it should just be a matter of going through the 200 step iBook disassembly procedure right?
    The iPod hard drive isnt large but I'd like to resurect the iBook if at all possible.

    Duane wrote:
    nlmart, Welcome to the discussion area!
    One thing to be aware of is that Apple has always recommended against using the iPod as a system hard drive. Presumably the operation as a system hard drive is more stressful than that of a music file server.
    Performance would also suffer compared to even a 4200RPM 2.5" drive. Not to mention that most 2.5" 5400RPM (or even 7200RPM) drives will absolutely blow away a 1.8" iPod drive in terms of transfer rate.

  • Color iPod Hard Drive

    My friend fired his hard drive by getting it wet, and wants a replacement. Can I use any iPod hard drive for this, or do I need to get a certian size? If I swap them out, will the iPod work with the new one?

    Check out ipodresq . . . or do a search on Google. Lots of places sell them (iPod parts), and I'll just bet you could get the specs from one of them . . .

  • Frequent Corruption of iPod Hard Drive

    Are there any reasons why recently my iPod has been corrupted like 3 times within the past 2 months. I've had my iPod since February of last year and this has only happened recently.
    Is the Hard Drive slowly dying maybe?
    I eject it safely through the eject button in iTunes, but it still happens.

    Anyone?

  • IPod hard drive crashing problems

    Sorry this is going to be long, as I want to give some background, because I would love to hear opinions about this:
    I had a 6th generation 160g iPod for just over 3 years. I was on vacation using it over a long weekend a week ago. I was listening to music and decided I was going to watch a Simpsons episode that I bought from the iTunes store and was in my "tv shows" section of my iPod.
    As I went to switch to the episode, the iPod froze black. I had been having issues with it randomly resetting itself or pausing during songs, so I thought it might be on its way out. - Sure enough when I did the reset it never booted back up. I tried several times. So when I got back home 2 days later and plugged it into my computer, I was not surprised that it still would not reboot.
    I was bummed. 3 years is not a long time when you spend that much money. I am broke right now and since I am a music fanatic, with a huge music library I was wondering how I was going to carry on. I cannot afford to buy a new iPod.
    My dear father came to my rescue and showed up at my house with a brand new 7th generation 160g iPod on Saturday evening, just as a nice jesture. - I let it sync up, went to bed. Sunday afternoon, I was taking my daughter to the park and I brought my iPod into the car. I noticed that much of the artwork was not popping up as I looked through both coverflow and sampled some songs in playlists. And when I went to try a video again... BAM, the iPod locked up and wouldn't reset, just like the old one.
    I thought... maybe this is a fluke, but how strange that a brand new iPod would crash again on legally purchased iTunes video. So after trying to get it to reset, I plugged it in and again, it would not reset and my computer would not recognize it. The hard-drive just wouldn't boot up.
    Then I thought... even though it wasn't plugged into my computer either time and I had used the old one for a while without syncing, maybe it was something on my computer... so I plugged it into my wife's laptop and it said "found new hardware" and then there was a new message saying something along the lines of "there is a problem with your new hardware and it cannot be installed".
    My dad had gotten the 2 year warranty, but since it wasn't even 24 hours, I went to Best Buy and brought them back the iPod. They checked it out and said "wow, it's rare that out of the box it would crash, but it's crashed" and they gave me a new one. - I asked them about the possibility of something corrupting it, but they said it was unlikely and they since it's a hard-drive, hard-drives crash.
    So on Sunday evening, I did the same routine, I synced my iPod. This time, I tried a little bit of music and a little bit of video without syncing my library and it worked... Then that night I let the whole thing sync.
    This morning (Monday) I took it to work and played some music while I dropped my daughter off, and all of a sudden all the artwork is gone again... I figured I deal with that later, because although it bothered me, at least it was playing song after song with no issue.
    I'm at work now and I was letting a playlist play on shuffle. It was working just find and was so happy to have an iPod back.
    Then I hit the menu button and it takes me back to "coverflow" (the last place I was browsing) and all of a sudden the sound starts buzzing and the whole thing locks up. It's stuck, so I go to reset it...
    And low & behold, it won't reset, like the hard-drive crashed AGAIN. This is the 3rd iPod in a row. I plugged it into my work computer, just to see if it would recognize it. (I downloaded the latest iTunes on there) It won't. Again it just won't reboot.
    Now the first one, I was having hard-drive troubles, and hadn't been synced in a while, so unfortunately I think the product just doesn't last very long.
    But now with 2 new ones, it's making me think that there could be a problem with something in my computer. But I can't imagine what. Everything is either ripped directly into iTunes from a CD, bought from the iTunes store or were WAV files I put into iTunes and converted to aac files. I am a musicians and don't believe in illegally downloading music and don't use torrents. I can't imagine what could corrupt anything I'm syncing.
    I have about 110g of music that I am trying to sync. And then some tv shows, which I don't always sync all of them. Most of them were purchased from iTunes, but I have a few that I took from DVD and converted and put into my iTunes.
    I have called the apple help line, but they want me to call them back when I'm at my computer at home and we can trouble shoot, even though I know they won't be able to help me, because my iPod won't be able to be read.
    I would love to get some opinions and help.
    Thank you,
    Paul.

    Okay, by looking at my previous posting in this forum, it has apparently only been 2 1/2 years since I got my last iPod.

  • Skipping/freezing - hard drive woes

    Hi all. For several months I've been having a problem with my iPod, and after searching these forums I think I'm not alone. Here are the details:
    1. During some tracks, the iPod will freeze, the hard drive spins up, and suddenly it jumps to the next track. It always happens at the same point in the same tracks, until I reload the iPod with new music and/or do a restore. At this point, there will be freezing/skipping in different tracks.
    2. There is no problem with the files themselves -- they play in iTunes and as I mentioned above, the "skipping" happens in different tracks after I reload the iPod. This is unbelievably frustrating when the skips end up in the middle of an audiobook track...
    3. Thinking that this was a problem with the hard drive itself (bad sectors or something) I've tried using the iPod Software Restore application, but it doesn't seem to be able to reformat the drive. According to what I've read here and on the 'net, it might not be a good idea to use Disk Utility to reformat the drive, although I'm considering it.
    4. I put the iPod into Diagnostic Mode and ran the HDD Scan. Here is the output:
    HDD SCAN
    END SCAN.
    112
    RD FAIL
    SCAN NG
    So, anybody know how to interpret this? Any suggestions from the tech folks on how to get the drive software to ignore the bad sectors?
    Powerbook G4   Mac OS X (10.4.3)  

    Would this mean the particular hard drive is on it's way out ?
    Yes
    immediately salvage any and all data from same to another HD before total failure.

  • Is there any way to recover data from bad ipod hard drive?

    My 60GB iPod photo shows a sad iPod icon, will not connect to iTunes and will not charge. I have recently replaced the battery and it was working for a day, but now I keep getting the sad iPod icon. If I take the hard drive out and connect it with a USB2.0 mini enclosure to my computer, can I recover the data on it?

    Depends... See Corrupt iPod classic.
    tt2

  • Is my ipod hard drive dead?

    since yesterday i have been having problem restoring my ipod.
    when i restore my ipod through itune the restore goes somewhat fine ipod reboots, apple with progress bar then the plain apple logo and it stays there for 5-10 min and goes to do not disconnect and does not appear in itunes.
    at this point i use windows to safely remove the ipod after which it takes about another min for the ipod to pull up the language selection screen.
    then when i plug it back in it takes around another 5 min to show up in itunes (does'nt matter is itunes is open or closed) or itune may not open at all but the ipod still appears in My Computer.
    when he ipod does finally appear in itunes i get the name screen like normal and i go though setting what music to sync like always but during the sync i get a -69 error.
    to note my mp3s are all good and it doesn't fail at any consistent point. fails to sync at random intervals.
    overall the ipod operates very slowly and i can't sync to it at all.
    my guess is the hard drive is dead/dying.
    i have done every re-install, file removal, and reset trick i could find including putting the ipod into disk mode. nothing works
    NOTES:
    iPod is 5th gen with video 30GB 2006 ver. (also when i got it)
    no warranty anymore.
    what i want to know is if my ipod needs repair and how much it will cost

    well i am pretty sure the hard drive is dead.
    my disk checks indicate alot of bad sectors.
    so does anyone know how much a repair will cost?
    i really like this 30GB the new classic models start at 80GB and cost $250 which is too expensive and i have no need for such space. my entire collection only spans between 7-8GB and i don't even keep a third of that on my ipod right now its only 271 songs. however 30GB offered plenty of future expansion room so thats why i got it.
    so does anyone have any info?
    NOTE: i am also curious about the SDRAM test output in my last post. could there be another problem with me ipod too?

  • I want to repair my iPod Hard drive

    The 20GB hard drive of my 4G-iPod is not working. Do you know how to change it? And how to purchase a new hard drive? Or maybe you know a place in Germany that can make that for me at a reasanoble price.
    Thanks in advance for your postins.
    Pataclaun

    BalaTheBalaji wrote:
    I have tried that too. with command + r you can't erase hard drive or format. Only you can recover account
    You should be able to erase the Macintosh HD from the Yosemite Recovery HD (Command+R). Should get you into the OS X Utilities Menu. With Disk Utility as one of fhe 4 options.
    Inside Disk Utility, you should see 2 Macintosh HD entries. The 2nd (or indented) one is the one you should be able to select and erase.
    If possible, a screen shot of what you are seeing when you select the 2nd Macintosh HD entry in Disk Utility might help us.

  • How to recover music from iPod hard drive??

    I've got an 80GB iPod, not sure of generation it's from 2006. A few months ago I had an issue when playing in my truck and the accessory I was using burned a hole in the lower left corner of the face of the iPod. After this happened, I was able to listen to the music still on the ipod through my headphones however I couldn't charge it and my computer wouldn't recognize it. So I couldn't transfer anything onto my computer. Luckily I backed up about 80% of my music, but there is still alot missing. I have tried to transfer the hard drive over to another iPod, from 2005, and when I turn on the iPod it displays "Connect to iTunes to restore" or something along those lines. When I connect to iTunes, it displays "iTunes has detected an iPod in recovery mode-Use iTunes to restore". I don't get the option to back up files when I click on restore. I'm not sure what to do at this point, I'm hesitant to restore because I know I'll lose all of my music. If anyone can help, that would be fantastic!

    You could have a look at this application: TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
    Just be aware that what you'll be recovering will be photos optimised for the iPod so they won't be the same quality as the original full resolution versions.

  • IPod hard drive and ISO image files

    Every time I try to copy an ISO image file to the hard drive partition of my iPod, Windows tells me that the destination is full. This is not true, since my iPod has 23.5 GB of space left. Does anyone know why this might be, or have any way around it?
    EDIT: This has not been a problem with ISO images smaller than 1GB, just in case this is a factor in the solving of this problem.
    Custom Built (by me) Windows XP AMD Athlon 64 3200+, ASUS 128MB AGP Graphics Card

    Yes, it will. But if DU says the disk is unformatted then it is also not accessible. If you have files you don't wish to lose then you will need to try recovery software:
    Basics of File Recovery
    General File Recovery
    If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive.
    The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
    Also visit The XLab FAQs and read the FAQ on Data Recovery.

  • Ipod hard drive issue

    Hi,
    I have problem with my ipod classic - I bought it in mid of November 2007 in US. Now I'm in Russia and my ipod doesnt work it seems some kind of hard disk drive issue.
    My question is some kind of warranty provide service in Russia or I have to pay for repair?
    Repair and Firmware update doesnt help. ipod hangs during reboot (apple logo) with hard drive clicks and infinite loop of hang and reboot hang and reboot.
    thank you.

    Forgot to add-- I've put it in Disk Mode, doesn't seem to do any good. It's a 160GB Classic, if that helps.

  • Should we be leaving some free space on iPod hard drives?

    I'm curious about this. Just recently bought a used 40 GB iPod (4th Gen.) and have loaded it nearly full. I just wondered if I should feel free to fill it up until there's essentially no space left, or if I'm better off to leave some open space on its hard drive. I've heard that, in general, the stability of a hard drive decreases if you push it to its capacity, so I'm trying to leave about half of a gig free. Just wondering if anybody has a more informed viewpoint. Thanks!

    Personally speaking, I've never found it makes the
    slightest bit of difference whether my iPods are full
    to capacity or not (and I've owned 7).
    Do you mean this in a good or bad way? Do you mean that you've had hard drive problems whether they're full or not? Or do you mean that they've all been reliable either way?

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