Ipod has dieing ipod picture on screen

i was just listening to my ipod (30gb ipod video) at work yesterday and it was on shuffle on all my songs and once it finished one of the songs, the next song didnt start playing so i looked at it and it was frozen so i reset the ipod by holding menu and the middle button and then it rebooted itself and when it turned on there was a picture of a dead ipod with X's as eyes and and s sad face with the ! mark in a sign and it says www.apple.com/support/ipod. While im holding it when i turn it on and its doing this i can feel the gears in side of it or what ever thats in there like clicking and i hold it up to me ear and i hear a clicking noise then after about 5 seconds it turns off...anyone know why this is happeneing and how to fix it? plz help thank you much

I've had exactly the same problem for the last week or so. I thought I'd give fixing it one more try before I decided to invest in a new 30GB video one (I have an old school one) and I am SO glad that I did!
Try the following:
http://crunchgear.com/2007/03/05/crunchgear-how-to-fix-an-ipod-that-wont-boot/#c omment-386926
Seriously, I know it might sound strange but all I needed was to take my iod apart and insert a business card and my iPod works perfectly!!
Hope it works!
I reckon apple just want as much money as they can get hense why I was quoted £160+ for a repair.
Message was edited by: rhcp_fanatic

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    Hello,
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    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
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    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
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    For Mac computer
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    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
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    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
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    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
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    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
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    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
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    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
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    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
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    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • My Ipod has died a death...

    ...when i go to turn it on now, it either shows the sad face or the exclamation mark. It has done this before and was fixed by restoring the ipod. However, now, when i plug it into the computer (i have tried two different USB cables) it will not start up, and shows the battery symbol frozen for a while before returning to the sad face and then back to the battry.
    Any ideas what to do apart from throw it in the bin and buy a different mp3 player?

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

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    My I pod touch has lines all over the screen and I was wondering if there would be any way to get that fixed?

    Try the standard fixes to rule out a hardware problem:
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    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
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    A third-party place may be less expensive. Here is one.
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  • I can hear my iPod talking but no picture on screen

    I can hear my iPod talking but no picture on screen

    Try the standard fixes:
    - Reet. Nothing is lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod
    If still problem then you likely have a hardware problem and an appointment a the Genus Bar of an Apple store is in order.

  • IPod has died, my options?

    Within the last 48 hours my 4th gen iPod bit the dust
    two days ago it would skip every 10 seconds in the middle of a song, and then occasionally at the end of the song it would blip a .5 second excerpt from another song... crazy stuff
    so i tried resetting, disk mode, i tried the ipod updater (says "iPod service error")
    also, the connection at the bottom tends to disconnect/reconnect depending on how well i have the plug situated (this is not the plug, but the ipod, as it does it with any plug i try)
    so, what im asking you (the community), is what are my options?
    my warranty is up (2yr old), and I failed to purchase an extended warranty...
    To service my ipod, it see it would cost me some $250 dollars... which is pointless to me, i might as well buy a new one...
    What im looking to find out, though, is: can i purchase the apple extended warranty?
    Here: http://www.apple.com/support/products/applecareipod.html
    thats $60, so then I could immediately send this ipod in for diagnostics, and they'd fix it for me?
      Windows XP  

    No, you are too late to buy the extended warranty as it must be purchased before the original warranty expires.
    You could try some 3rd party repairer such as iPodResQ.
    Btw, here's something that discusses the iPod service error.
    iPod service error.
    Fast user switching in Windows XP is not supported.

  • What do i do after my ipod has the itune picture on it

    okay so my sister changed my pssword when i was grounded and forgot what she put it to , now its disabled , we done turned it off and did thaat step , now the screen is on the picture that has the cd,music note and the ipod cord , and says itunes were not sure what to do now though , help us please

    Connect the iPod to its syncing computer and restore via iTunes on the computer.  If iTunes asks for the passcode, manually place the iPod in recovery mode and then restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    For how to restore.
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

  • HT201406 Ipod has orange stripes down the screen. SICK OF THE BS.

    So I literally feel like I am about to hurl out of frustration. My Ipod 4 maybe 5, or 6 I really dont know, has been fine for about a year. Then one day I turn it on, the screen becomes unresponsive within 5 seconds of use and there are very very faint orange stripes down the background of the screen. I will say that my annoying brothers of mine cracked the screen once about 8 months ago, but it has been working perfectly even since then until about a month ago. I have tried to restore through itunes because it is obviously impossible to do it on the ipod itself, but OF COURSE I cant even find the freaking summary button which apparently leads to restore on 11.3.1. I'm at wits-end with this thing, and am ready for it to be FIXED, NOT REPLACED. PLEASE PLEASE PLEASE someone help me. Its IRRITATING and I am really just done with being frustrated.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    Also as necessary:
    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • IPod has died and leaked liquid :-s

    I have had my iPod for around 20 months and overnight it has completely died and I awoke to find liquid had seeped out (nothing had dripped or been spilt on it) and a clicking noise - similar to the searching sound. Having seen some other posts saying that batteries would normally last longer than this (admittedly i do use it alot)and despite being virtually empty would still recognise something. My charge length has been fine showing no signs that it was almost empty.
    Has the battery liquid leaked out causing it to fail? Has anyone reported anything similar? Do i just need a new battery?
    Any help would be grateful!
    Tim

    Reality check,Tim. There are no fluids in an iPod to leak out. The batery does not contain liquid.
    Your cat probably pee'd on it, or somebody knocked a glass of water on it. that's why Apple actually builds in internal moisture sensors to determine whether its' been submerged.
    It's toast - go buy another one.

  • My ipod has died

    I'm trying to be matter of fact about the issue, because I truly doubt there is any hope:
    Ipod was bought a little under a year and a half ago. I was using i-tunes this afternoon, i think at least version 6. I was also using a program called ipod agent, which allows one to get songs off an ipod without synching it to itunes (because who has a 40 G hard drive to keep copies of music on? isnt that why we have this so-called 'external' hard drive?). Maybe had a small problem once a while ago, but it was fixed easily, and i am not sure it can be attributed to this other program. ANYWAY. Itunes recognized my ipod and i saw all my songs, but when i went to play one of them through itunes, little exclamation point next to song showed up. Also, i was unable to get songs through ipod agent. Then i realized that i heard the ipod making its thinking sound, that whirring sound, over and over without ever stopping, like it kept trying to load and reload. I tried ejecting safely through itunes, nothing, so i unplugged it myself, which i have done before once or twice with no problems, accidentally. after that, the do not unplug sign never went away, so i reset (center button plus menu), and when it came back, all my music was gone. reset again (cos the last time this happened, it worked), i got the folder with the ! and the web address. downloaded ipod update, tried to plug in ipod again, but it kept making the spinny noise, finally, i thought that it had loaded, but then it wouldnt stop again. so i unplugged it again. cos i thought leaving it doing that forever wasnt going to be the greatest either. so i am screwed huh? its not that i am surprised it broke, i didnt treat it terribly, but i definitely used it often. what ****** me off the most is that apple thinks everyone in the world can have 40 gig of music on their harddrive. the people who made ipod agent are geniuses, but i am going to be upset if thats what killed my ipod, because i never would have had to download it if apple had just made it easier to transfer music back and forth in the first place.

    Hi Kassim,
    This might help... but if it is clicking there might be a problem inside.
    Lets keep it simple for now. Could you also include which generation you have on your next post when you tell me the good news.
    Make sure your iPod is charged by charging it for 30 minutes or more. There are some issues with drained iPods Then open your hard drive and find the system folder.
    Then find the following: /System/Library/Extensions/iPodDriver.kext
    Drag it to the trash and empty trash. Restart your Mac and haave the ipod connected.
    If that does not work, you may need to restore your ipod and repeat the above steps. http://docs.info.apple.com/article.html?artnum=60983
    Let me know what happens.

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