IPod has "frozen" and wiped out; iPod software "null" on iMac

I connected our older iPod to my Mac the other night. While it is usually synced with iTunes my wife's "side" of the computer, I tried to load my iTunes library onto the iPod. It seemed to be working, but then froze. Although the message on the iPod was "Do not disconnect," I disconnected it. That seemed to have wiped out the contents on the iPod, as well as the iPod software on the Mac. Now when I hook up the iPod to the Mac, the image on the iPod is a disk with a circling magnifying glass. And, I also noticed on the Mac console that all of my prior iPod software updates now have a (null) designation after the task. I assume that means that the programs have been deleted.
How can I get up and running again? Thanks.

Anyone else have this issue? Any luck resolving it? It just happened to mine today. I went to turn it on and all I get is "Wheel Test."
I can't get a menu. I can't even turn it off. Toggle does nothing. I tried to reset, but the computer doesn't recognize that it is even connected. I don't know if it is taking a charge or not.
I've never had a problem or unhappy face on the mini before. Any suggestions?

Similar Messages

My ipod has frozen and the wheel will not spin

my ipod has frozen and i cannot get the wheel to spin

Perhaps it would be a good idea to try a hard reset of the device. To do this, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
If the issue still persists, you'll want to connect the iPod to iTunes and restore it to factory settings allowing it to receive a fresh new copy of its software and rebuild all of its essential databases that could have become corrupt. This will help rule out a software issue.
B-rock

My ipod has frozen and isn't being recognised by itunes

Recently, my iPod has been having troubles. It's been freezing in the middle of songs and when I try to change track, and, up till today, it's recovered. It's now been frozen for three hours. I restored the factory settings a couple of days ago, and it workeds, but only for a few hours.
This morning, it froze in the middle of the song, and it's now not being recognised by iTunes. I've tried to do a hard reset, but it's not responding at all.
It's an iPod Classic 30GB, and I think it's a 5th Generation. I got it second hand, and so I don't think I can take it and get it fixed and whatnot without paying money. Is it worth getting a new iPod? There is an Apple store near me, so I can take it in and see what they say, but as I said, it's second hand and it's past the warrenty.

Charge the iPod for at least 2 hours
Do the iPod Hard Reset -> Press Menu and Center Button simultaneously for at least 10 secs till the Apple logo comes ON.
Then release the buttons
Refer to this Apple Support article on the 5Rs.
http://www.apple.com/support/ipod/five_rs/classic/
If you plan to get a new iPod, get the iPod Touch and avoid at all cost the iPod Classic, the new generation of HD in the iPod Classic appear to be not very sturdy and reliable, in my Opinion, yours is still more sturdy, (6 years old), but the battery and hardisk would be in the last lap. The full charge battery should last at least 20 hours of continuos music.
You can do the iPod Disk diagnostic to see the HD health, as posted by tt2.
https://discussions.apple.com/thread/3110831?tstart=240
Don't worry about the Mac user, the DD process refer only to iPod Classic.
Have a nice day!

Ipod not recognized and wiped out

when I plugged my ipod touch in it said "download and update" so I did and it wiped out everythin and now iTunes won't recognize that it's even plugged into to my computer to sync? Can anyone advise?

also try this http://docs.info.apple.com/article.html?artnum=61711
Nano 4GB black,Moto RAZR V3 black, PSP, all kinds of cases for nano,radio/remote Windows XP <img src="http://i36.photobucket.com/albums/e13/superman5656/s.gif"align="right"</span>

TS1425 My ipod classic has frozen and ive tried the suggested remedies but they havent worked please can you advise me how to unfreeze it?

My ipod classic has frozen and ive tried the recommended solution but it remains frozen. Please can you advise?

I don't know what the "recommended solution" is unless you describe it, so did you try a Reset
http://support.apple.com/kb/ht1320
This restarts the iPod, like rebooting a computer.

How can I get my "contacts" back on my iPod classic. ITunes wiped out all my contacts and there is even no place for contacts any more on my macBook.

How can I get my "contacts" back on my iPod classic. iTunes wiped out all my contacts from my iPod classic and now I no longer even show a place for contacts on my computer when I plug in my iPod.

You don't download iTunes by connecting your phone to iTunes and yes of course, by syncing your phone with your husbands computer, of course you will have lost all your stuff and you will have his.
When you connect to iTunes, you sync.
To get back all your things, then you need to sync your phone to the computer that you used originally to set your phone up - if this is your computer, then connect your phone to that and sync it with iTunes on that and you will get your stuff back, but when you connect to iTunes you sync and don't download.
Ringtones should download automatically to your phone and if not, if you are getting them on your computer, then download them to your computer with your iTunes on and double click to get the MP3 file to open in iTunes and then sync your phone to your computer and you will get the ringtone on your phone.

HT1414 ipod touch has frozen and wont turn off

my ipod touch has frozen and wont turn off, ive left it so it locks but it wont go that far...what should i do? thanks

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod has frozen tried to reset but no luck please help??

Ipod has frozen I have tried to reset it but no luck, please help?

Let's ensure you are doing the reset process correctly.
How to reset the iPod if it appears frozen or doesn't respond.
It may take quite a few attempts and is best done connected to power.
If this doesn't work, try restoring the iPod to factory settings.
Restoring erases the iPod hard drive, so you will need to reload your songs from iTunes.

HT1752 MY IPOD HAS DIED AND APPLE WILL NO LONGER SERVICE IT. WHERE DO I GO TO GET IT SERVICED AND REPAIRED IN THE UK

MY IPOD HAS DIED AND APPLE WILL NO LONGER SERVICE IT. WHERE DO I GO TO GET IT SERVICED AND REPAIRED IN THE UK

Well first you locate your Caps Lock key. It is located above shift, and below tab. Now you press it, and take a deep breath. If your iPod is outside of its service, have you looked into other options like local repair shops? Sometimes they still service older products.
-Alkaid

HT1212 my ipod is frozen and wont do anything!!! what do i do????

my ipod is frozen and wont do anything!!!!!! i need help on restarting it. it is stuck on my lock screen

If still problem try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPod has lines and turns black by its self

My iPod has lines and turns black by itself . Help me

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod is frozen and wont turn on it is stuck on the page with the apple logo and wont turn on

my ipod wont turn on i cant reset it and it wont appear on itunes when i plug it in.

Try:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Frozen and unresponsive

My PC recently crashed and wiped out all my info including my music..

My PC recently crashed and wiped out all my info including my music, i still have it all on my ipod. is there anyway possible i can restore the songs on my ipod back into my computer eventhough my itunes library is empty? i read something about turning my ipod into a disk drive.. someone please help me!!

DO NOT attach & sync your full iPod to an empty iTunes!!!
These links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software
PodUtil Software
YamiPod Software (Free: Mac & Windows)
PodPlus Software (Windows)
TuneJack Software (Windows)
Senuti (Mac OS X v10.3 or higher Recovery Utility)
XPlay (Windows software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)
Extremely Simple & Free Method: (just to recover the song files – may not work on a Mac)
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- Select ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- Select ‘Keep iTunes Music folder organized’: checked
2c --- Click OK to store changes
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - Within iTunes: Edit=>Preferences=>’iPod’ tab: switch iPod to manual transfer – click ‘OK’
6 – Eject iPod
7 – Close iTunes, then reopen iTunes and attach the iPod (it’s in manual sync now)
8 – File=>Add Folder
9 - Browse to and open ‘My Computer’ (click on the ‘+’) and select the iPod
10 - Click OK
-- The music files should start to transfer back into iTunes with its correct information
–-- This will take some time depending on your PC’s speed and the amount of songs on the iPod
No Playlists, or Ratings, Last Played, & Play Count attributes will be transferred from the iPod to iTunes using this method.
If you have problems with seeing the iPod within 'My Computer', try again switching your update method to 'manual', detach the iPod, then reconnect the iPod to the PC.
After recovering your Library, strongly consider developing a thorough and frequent backup strategy for just this type of situation (and many other potential disasters).
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy:
http://discussions.apple.com/message.jspa?messageID=1822938#1822938

Phone has frozen and won't allow reboot

my daughter iPhone 4s has frozen and will not allow me to restart.
I Have tried pressing the home and power key but nothing works can anyone help?

Try putting the device in recovery mode. If you can't update or restore your iPhone, iPad, or iPod touch
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.

HT1848 recently, when syncing my iPhone I transferred iPhone purchases to my library. Apparently I hit the wrong button and wiped out my old iTunes library on my PC. How do I get it back?

recently, when syncing my iPhone I transferred iPhone purchases to my library. Apparently I hit the wrong button and wiped out my old iTunes library on my PC. How do I get it back?

I cant find any of my recently bought songs or the apps i have purchased. When I was updating my ipod there was a button that asked about transfering purchases and I didnt read it, and I didnt update manually so i think thats why i lost everything. I clicked on the intrustions and clicked on apps and i coulnt find any of my old stuff.

IPod has "frozen" and wiped out; iPod software "null" on iMac

Similar Messages

Maybe you are looking for