Ipod has sad face

ipod has a sad face how do you reset

just go into itunes and click on your ipod then click restore - you might be able to fix it without reseting it though (this won't clear all your data off) toggle the hold switch on and off, then press and hold the centre button for 6secs - then the apple logo should come up. if this doesn't work just restore it on your pc. pls put this as correct answer

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Ipod has sad face & other things HELP!

my ipod won't do anything! it froze and then a sad face ipod popped up! i tried restoring it but the updater keeps saying, "can't mount iPod" and my iPod, meanwhile, has the apple logo on the screen constantly and then it flashes and the sad face pops up, and then a battery comes up even tho it says the battery is full! i have no idea what 2 do! HELP

Sad iPod face
http://docs.info.apple.com/article.html?artnum=61771

Look Here if Your Ipod has Sad Face

If you have this problem, try reinstall the ipod updates. You can do this by going to this website http://www.apple.com/ipod/download/ and downloading the correct file that is associated with your ipod. When you run the software, there is a restore button. THIS WILL DELETE EVERYTHING ON YOUR IPOD! If worst comes to worst I would delete it because you can get back all the data from wherever you got the songs from. This should restart your ipod to factory defaults. All should be fine then.

Or best just to follow the Apple article here, which contains extra info.
What to do about the sad iPod icon.

Help! exclamation point and ipod with sad face

what does this mean someone please help...

Gunit454,
Exclamation point:
http://docs.info.apple.com/article.html?artnum=61003
iPod with sad face:
http://docs.info.apple.com/article.html?artnum=61771
You have to be patient, until someone else posts. There's nobody sitting here waiting for a new post to show up.

Ipod froze, now always has sad face

i was listening in the car and changed the song. I noticed no song was playing and that the ipod had froze. I did the manual reset and when it rebooted a screen came up and told me to visit support. I hae done everything instructed on the site. please help me
i have a 60gb video ipod

See these troubleshooting articles.
My iPod is sad.
What does this picture on my iPod mean?
Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod icon.
You can arrange online service here.
Service request.

Got new ipod mini, wont charge! Shows ipod w/sad face

I just bought a 4GB ipod mini. Whenever I charge it [i use the charger on the "iHome" dock] it first shows the apple logo, then after a few seconds it shows the little ipod with a sad face, and it says "apple.com/support/ipod" then after displaying that for a few seconds, a little picture of a battery and an exclamation point next to it flashes really fast, then it repeats the whole thing over again. I have never used it before that is why i am worried!! has this happened to anyone else?? I know that it isnt the iHome charger because my sister has used it on her mini ipod and it worked perfectly!

AH! sorry wrong section to post it in!

Got new 4GB mini ipod, wont charge!! shows ipod w/sad face! HELLLP!

I just bought a 4GB ipod mini. Whenever I charge it [i use the charger on the "iHome" dock] it first shows the apple logo, then after a few seconds it shows the little ipod with a sad face, and it says "apple.com/support/ipod" then after displaying that for a few seconds, a little picture of a battery and an exclamation point next to it flashes really fast, then it repeats the whole thing over again. I have never used it before that is why i am worried!! has this happened to anyone else?? I know that it isnt the iHome charger because my sister has used it on her mini ipod and it worked perfectly!
Please help!

Hey.. well the same sad face thingy happenned 2 me b4 and the weird thing was it went away! after a day! but nyway my advice.. go to ipod + itunes on the top tab and look at troubleshooting to find out to fix the problem. One place is: http://www.apple.com/support/ipod101/help/3/
The second thing about the battery and an exlmaation point, it means its not charged* and if you can't plug it in2 the computer theres not much u can do. Well, i recon theres somethin wrong, but im tellin ya, go to the toubleshooting and try that and hopefully it will work. Happy Holidays
*Im not a proffesional dude, so i cant guarentee im right - as im basing my facts on my own knowledge.

How to open ipod for sad face?

I have TRIED EVERYTHING FOR THE SAD FACE AND I THINK A LOT OF PEOPLE HAVE SIMILIAR PROBLEMS AS I DO. I GET AN APPLE ICON , THEN THE SAD FACE THEN NO BATTERY AND THEN MY IPOD MAKES NOISES , DIES AND THEN AGAIN APPLE LOGO AND THE THE WHOLE CYCLE REPLEATS. PLEASE PLEASE HELP ME .!!

AN APPLE ICON , THEN THE SAD FACE THEN NO BATTERY AND
THEN MY IPOD MAKES NOISES , DIES AND THEN AGAIN APPLE
LOGO AND THE THE WHOLE CYCLE REPLEATS. PLEASE PLEASE
HELP ME .!!
I have this exact same issue! it started a couple of days ago. Right now i just have it charging to see if that helps, but it has been about 45 minutes with no change. I definitely do not want to take mine apart though...
I've only had it for about 15 days.
Windows XP

Ipod with sad face

my ipod has a sad face on it what do i do.

I droped my ipod on the pavement and now when it turns on it comes up with the apple logo then the sad face, I have had my ipod for about 2 years now so it isnt in it warenty anymore. It is a 4th generation 20GB if you need to know but it is in very good condition still.
None of the solutions i have found work. Do you knw what to do?
thanks

Ipod showing sad face

my ipod is showing a sad face and makes weird beeping and whirring noises. what can i do so i can fix it.
Dell Windows 2000

See these troubleshooting articles.
My iPod is sad.
iPod displays a "sad iPod" icon. (this is the article that the other poster in this thread has simply copy/pasted as a reply)
What does this picture on my iPod mean?
Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod icon.

Ipod with sad face and will not stay in disk mode but hdd works

Hi,
I've got a problem with my ipod and i've tried everything to fix it and nothing works.
So basically after my ipod gave me the sad face I tried putting it into disk mode and that worked successfully! However after I plugged it to my computer, it would (after a few moments and windows detects something being plugged in) it resets itself and gives me the sad face again and following that a sign comes up saying Please Wait Very Low Battery.
I know its not a low battery problem since during disk mode the battery is full.
Other strange things is that in Diagnostics mode the HDSpecs section just shows just a bunch on meaningless characters and numbers for each of the specs listed. I thought that this may have just meant I had a broken harddrive so i got one of those ipod harddrive to IDE converters and plugged by ipod harddrive in (yes i now have opened the ipod). Strangely enough the ipod hard drive appears on my computer and works beautifully and i can read and write to the drive.
I went though the forums and found someone with the exact same problem and was solved:
http://discussions.apple.com/thread.jspa?messageID=7244984&#7244984
However the person never said how they solved it except that they followed the guide posted by Mitch 751 which I also tried to no success.
Does anyone have any ideas what else I can try?
Cheers,
Victor

same problem mate ???

Frozen ipod with sad face

when i push the menu button i get the sad face w/ exclamation point. i've tried to follow all steps except restoring the ipod. what can i do from here?

Or you can try to do step 9
1. Try these five steps (known as the five Rs) will conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
3. Try to wait 30 minutes while iPod is charging.
4. Try another known-good FireWire or USB through Dock Connector cable.
5. Try another known-good FireWire or USB port on your computer .
6. Try to disconnect all devices from your computer's FireWire and USB ports.
7. Try to connect on a different computer i.e. a PC formatted iPod connect with a Mac computer or Mac formatted iPod with a Window base PC.
8. Try to do a Erase (Disk Utility) on a Mac computer or a reformat with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer).
9. Try to run the iPod in “Diagnostic mode” . which can be accessed by pushing the “hold” switch into the “on” position and then “off” (into the original position). Then press the following buttons in the following order: “menu” plus “select” (centre button) then press “reverse” plus “select”. This will take you to the hidden diagnostic mode screen menu. It may take a few trials and pressing the buttons in the right way for this to work, so be patient and keep trying if you have to. The diagnostic mode will give you 7 choices which are: Memory, IO, Power, Status, SysCfg, Diskmode, and Reset. Don’t bother trying “reset” because in my case it didn’t work it just took me back to the same problem. Instead, choose “diskmode”, after which you should get an odd looking “ok to disconnect” sign on the iPod screen.
If one of the above step helps to get your iPod to be recognized with your computer, do a Restore.
But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.
I strongly suggest that you should find a Mac computer and do a Restore there, your iPod is likely to get recongized in this way.

IPod Mini - sad face! "Loaner" iPod?

OK...so I got the sad face, and tried everything the website suggests. I took it to the Apple store and it appears that I'll have to send it in. What I'm wondering is if I borrow an iPod from a friend and load my music, can he then turn around and re-load his library from his computer? Does that make sense?
I REALLY cannot live without my iPod!!!
PC Windows XP iPod Mini

Yes, he can simply plug it into his computer and put his music back on it.

IPod 5g, sad face BUT boots into disk mode

Hey everybody, I have a iPod that my uncle brought me, he says it's his sons, but he doesn't need it. This ipod boots with apple logo, hdd making clicky sound, and then a sad face appears for about 4 seconds and shuts down. If I try holding center and play buttons, it does boot into disk mode, but before that it says that I have to connect it to the computer to restore it, but itunes doesn't recognize it. But computer does. is there any way to fix it?

The Sad face icon is usually a very good indication of a hardware malfunction or failure usually with the iPod's Hard Drive, which would also explain the loud clicking noise you are hearing.
Have you seen this article yet?
iPod display's a sad iPod icon
If you are up for the challenge, you can also try all of the troubleshooting mentioned described by another forum member Mitch 751.
https://discussions.apple.com/thread/1193481?start=0&tstart=0
B-rock

HELP!! ipod has sad icon but nothing's working

i think i was clicking too fast through my music when suddenly my ipod froze (my bad!). i tried the menu + select thing but it didn't work, it just remained frozen. i noticed the battery was low. when i fiddled around with it and nothing was working, i just put my ipod away (i was at school) and decided to let the battery die down and leave it alone, since i didn't know what i was doing away.
so i get home. the screen is dark. i connect my ipod with the usb port to my computer and the strange thing is, IT'S NOT SHOWING UP on the source menu, so i can't restore it. i log onto this site for help, and it says that when there's a SAD ICON, you should try and "force it into disk mode first". i did that, but it's not working. after i press menu + select, and then menu + play/pause, it just goes back to the sad icon screen again. i did this about 10 times and it keeps doing the same thing.
so i can't force into disk mode because it keeps doing that and i can't restore. am i doing something wrong??
I NEED HELP!!! my ipod is still connected to my comp and every once in a while it goes to the screen w/ the apple on it but it always goes back to the sad icon screen, and whatever menu + select stuff i do, it just keeps going back to that screen!!!
please answer ASAP!
Windows XP Windows XP

There is a pretty comprehensive post written by another forum member which is about the sad iPod icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod icon.
You can arrange online service here.
Service request.

Ipod has sad face

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