Ipod has spinning disk and check mark every time I connect c

Ipod has spinning disk and check mark everytime I connect to Mac
I have put in disk mode and tried to restore but all it does is spin the disk a with a check mark
Please help!!

I have been to both of those sites, the one just tellssx me that the icon means everything is ok (it's not)
and the other doesn't address this problem anywhere that I can find. I am ready to throw in the towel

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