Ipod has white screen and will not respond

IPOD touch has a white screen and is froze.  Will not connect to computer to start factory settings.  How do I fix this?

Hey Woolley13!
I have an article for you here that can help provide you with some further troubleshooting steps for this issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Display shows a white screen
Try turning iPhone off and then on again.
If the iPhone will not turn off, try to reset it.
If that doesn't work, try restoring the device.
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Similar Messages

  • TS2634 ipod has horizonal lines, and will not respond, anyone please?

    i pod touch has horizonal lines, and will not let you turn it off (will not respond) PLEASE HELP?!?!?

    Press and hold both the Home and Power buttons until it restarts.

  • My ipod 4g has a frozen white screen and will not turn off, any advice?

    My daughter's ipod 4th gen (only 4 months old, bought direct from Apple) suddenly has a frozen white screen and will not turn off. We cannot reboot it by pushing and holding the two buttons, even when held up to one full minute. When we plug it into the computer, the computer does not recognise it nor does iTunes, so we can't even do a full system restore. Help! Any suggestions of how we can reset to factory settings without using iTunes please?

    - Let the battery fully drain. After charging for at least an hour try :
    iOS: Not responding or does not turn on
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • TS2771 my sons ipod has a white screen and will not turn  off reset etc  What should I do?

    My sond Ipod 4g  has a white screen  and will not turn off reset etc. Ive tried everything  please help

    - Let the battery fully drain. After charging for at least an hour try:
    iOS: Not responding or does not turn on
    - If still problem time for an appointment at the Genius Bar of an Apple store.

  • I have an ipod touch 2nd generation and i have a white screen and will not turn off( it was working fine this am) help!!

    I have a ipod touch 2nd generation and i have a white screen and will not turn off. My ipod was working fine this am, i was checking my facebook acount when it just went white.

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • HT1414 my ipod has a solid color on the screen and will not respond at all what do I do?

    I was playing a game and the it just went to this screen that is kinda red and will not respond at all. I have tried to connect it to itunes to restore it but it never shows up. Is there another way to reset it? Right now I am just waiting for the battery to die.

    Try here:
    iOS: Not responding or does not turn on
    If not successful then do as you are doing, let the battery fully drain. After charging for at least an hour try again.

  • My Ipod suddenly has a white screen and will not turn off.  What can I do?, My Ipod suddenly has a white screen and will not turn off.  What can I do?

    My daughter was playing on her Ipod Touch when the screen went white.  It will not turn off or do anything.  Has anyone else had this problem and know what may work?

    The same thing just happened to my new ipod today while i was trying to use an app. A lot of people say that it is caused by an ios update, but I let the battery on my ipod drain until it turned off.  Once i charged it, it turned on and is working normally again

  • HT1338 My Mac Book Pro has a blank screen and will not respond to anything.  How do I turn it off or back on.  No key respondes

    Mac Book Pro will not respond.  Only has blank screen.  How do I get it to respond?

    Any resolution to this ?????

  • White screen and will not reset or sync

    i phone 3gs turns on and off with a white screen and also will not sync and i get a apple warning frm itunes whn it is plugged into laptop frm itunes which tells me to try later!!!

    iOS- Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591

  • My ipod has shut off and will not come back on, i have pluged it in and still nothing what do I do?

    I have a ipod touch and it shut off and will not come back on. I have pluged it in and still get nothing what can i do?

    Let it charge for an hour or two.
    If it doesn't Coe back on, try a Reset.
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

  • My iPad air2 has white screen and does not switch on

    My iPad Air2 does not turn on. Has a white screen with a black apple logo.
    Tried charging it for several hours but nothing happens.
    The problem started when the battery was drained.

    Hey bwzdragon,
    If your iPad will not start up completely, I would suggest that you troubleshoot using the steps in this article - 
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Specifically -
    If your device gets stuck during startup
    When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • 5th Gen iPOD has white screen and beeps when center and menu button is held

    My ipod was perfectly fine until I downloaded iPod Updater 2006-01-10...now, my ipod has a white screen, won't turn off (white screen stays on) and when I hold the center and menu button down, it does a 3 syllable beep. I've done the switching the hold button back and forth; resetting my ipod; restarting my PC; un-installing and re-installing both the itunes software and the ipod updater and still no working ipod. I am atleast trying to restore it to factory settings, but, I get an error message on the iPod updater screen. Can anyone help? Thanks!

    everybody listen to babara hall, genius, it takes a while but reset it one more time using menu and selct and while its off for a few seconds push selct and play/pause, hold it for a long while, then let go and you'll see the apple logo and everything will go back to the way it was before.
    p.s. thank you so much, ipods working great now, glad someone knows what there doing instead of apple,lol

  • Help! White screen and will not turn on again!

    Can anyone please help?
    My phone is suffering from the infamous white screen of death about once a day now. The only response I can then get from it is if I do a battery pull. When I return the battery the phone starts to reboot but never finishes and just turns off and is unresponsive to any buttons. The only way I have found to remedy this is by charging the phone. It then turns on as normal. I will make a point of noting that my phone is never out of battery when this happens. When I go to charge it, it starts off at whatever percentage of full it was previously on.
    However, carrying around a phone charger and power source is a poor solution to this problem.
    Any help would be greatly appreciated!
    Claire

    Hey clmcguin,
    Welcome to the BlackBerry Support Community Forums.
    I would suggest to do a clean reload of the device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320, please test before restoring any data to the device.
    Thanks.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Macbook pro is stuck on my home screen and will not respond to commands

    Hi,
    I just upgraded to Lion this week and came home and opened my Macbook pro. It immediately came on, but took a minute or so for the cursor for the mouse to appear. At the top of the screen "Finder" is highlighted. Problem is, no matter what program I click on, the computer will not acknowledge anything. Help!

    First try a Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.

  • Ipod classic has white screen and do not disconnect when connected to computer and ok to disconnect when not connected to computer and stays on recognized in computer but not in itunes

    has anyone had this problem followed the steps to rest but i keep getting the same problem

    If you have your iPod set to automatically sync with iTunes, right click on the iPod in iTunes, select options and if you have a check mark in the box marked “enable disk use”, remove it and your iPod should automatically disconnect after it’s finished transferring music.

Maybe you are looking for