IPod hasn't worked since 3.1.3 update

Has anyone else had problems with their iPod after updating the software to 3.1.3? I plugged in my iPod Touch to the PC a few days ago to upload some new music and decided to follow the prompts to update the software. Big mistake.
The iPod hasn’t worked since: I can’t get any further than the screen with the Apple logo. I have restored the device several times and uninstalled and reinstalled iTunes. Plugging the iPod to a different computer suggests the files are copying over from iTunes to the iPod normally – but I can’t access them through the device itself. In fact, I can’t get the iPod to do anything at all.
Any thoughts anyone?

Maybe it's all that Underoath you put on it... okay, okay. Jokes aside!
Is it under warranty? Yes? Send it in. No? Well, at least you can play around trying to fix it and not risk voiding the warranty.
How long have you had the ipod? Which model? Did you try restoring it in itunes? (I realize you've had trouble getting the computer to recognize it, but it's worth trying it in case it helps!)
http://docs.info.apple.com/article.html?artnum=93651 Read this on forcing your ipod into disk mode so that you can reformat it or restore the software.

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