IPod icon on finder, not in iTunes

When I connect my iPod to my iMac, I get a message which reads: "iTunes cannot read the contents of (this) iPod. Go to the summary tab in iPod preferences and click restore to this iPod to restore this iPod to factory settings." Problem is, it doesn't appear in the preferences menu, or in iTunes...so how can I restore it?

i seem to have sorted my problem. i went into spotlight, and searched for 'ipod'. my mac found a folder called 'ipod software updater'. i clicked on this and clicked on the most recent ipod update. reset the ipod to factory settings, and then asked it to open itunes once it had done this. My mac thought it was a brand new ipod and itunes detected it straight away. wierd huh??

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    Message was edited by: sprale

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