IPod in disc mode error

Hi folks:
I'm having a problem that I've never encountered before. When I connect my click wheel iPod (4th gen, I think. Not color, 40gig but issued after that 4 button model) to my PowerBook, it doesn't show up as a disk like it was. If I go to system profiler it's there, and when I ran disk repair I rec'd the following message: keys out of order, volume needs to be repaired, volume check failed Error: the underlying task reported failure on exit (-9972).
Does anyone know how to fix this, if possible? I tried putting the pod into disk mode first, but that came up with the same results. Ditto with using a different PB, and with logging on as a different user) Oh, and the music still plays just fine...it's just the darn disk mode isn't working.

Try and force iPod into Recovery Mode:
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPod
Note: You need to be patient and repeat the above many times to recover your iPad

Similar Messages

Is it possible to load music onto an iPod in Disc Mode?

Hi guys,
Is it possible to load music onto an iPod in Disc Mode?
I recently sold my 5th Gen 30Gb iPod on eBay, about a week later the buyer sent it back claiming it was faulty, he could not switch it on etc etc...
Within a few minutes I had it running again, but was making a clicking sound. So I put it into disc mode, connected it to my G4 and found out that the seller had managed to change the name of the iPod, delete some of my music, load some of their music onto the iPod and play that music.
My question is would they have been able to do all that in disc mode? Or would the iPod have to have been fully functional? Let alone using third party software to extract my songs that were already on the iPod.
I think they received a perfectly working iPod, used it, damaged it, were unable to fix it (couldn't be bothered to find out how) and so sent it back claiming it was faulty all along.
Thanks for any help and advice anyone can give.
Alex

Thanks, I realise that now.
It turns out that the buyer reformatted the iPod for Windows.
Would they have been able to do that in Disc Mode?
Or would the iPod have to have been fully functional?
I'm trying to prove that the iPod was indeed fully functional when they received it, because they were able to reformat it, rename it, delete some of my music and load some of their own music.

HT1320 what is disc mode error message mean?

What is disc mode error message mean?

A few years down the road, but I have a thought. I nornally use an external burner since it is faster and frankly more reliable. Today, I was doing a quick job so I started burning cds with IDENTICAL files for 7 clients. First 5 urned without error. Started #6 and 0x80020022 error code appeared. The cds were formatted for music, as most are these days. I switched to a cheaper unformatted cd and low and behold...no error. Two more clean burns. Might it be that the software reads the files ... and limits the copies to the number of legit copies allowed by iTunes. I know that sound bizarre, but when all other reasonable explanations fail, I suggest the unreasonable one as an option.
Anyway, the text, pdf, and jpg files are all burned, but the opening file names were the same; only one picture changed with each cd and that was not the first file on the list. Code writers sometimes go for the elegant (read shortest) code solution. So forget speed. How many copies are you making and are the file names (especially the first ones) identical.

Have put classic iPod in disc mode, then what ?

Have put classic iPod in disc mode, then what ?

Now you can use it like a big flash drive! http://support.apple.com/kb/ht1478

Putting iPod in Disc Mode

I have folloed the instructions in the tutorial to put my iPod in disc mode,but when i go to preferences the enable disc tick box is greyed out. How do i put my ipod in disc mode so i can store photos?

You have to set the iPod to update all songs and playlists automatically. Not sure why, but that's how it works.

Ipod in disc mode not working on windows

i have an 80 Classic set to utilize disc mode. it mounts fine on my Mac (ipod is mac formatted) but when mounted on a Windows machine it wants me to format the drive.
any suggestions? am i missing something?

If you format iPod on Mac your iPod disk will save in Macintosh format and it will only use in Mac not for Windows (except you install some application to make Windows understand Mac OS X filesystem). But if you format in Windows (restore in iTunes on Windows) then you can use on both Mac and Windows.

Restoring an iPod in Disc Mode

If I restore my iPod while it is in "disc mode". Will all my music still be erased? I do not have a back up for all my files on my pc. and I apparently need to restore it.

I didn't look at the article before. I just did now. It was not related to the question.
You're both thinking of "Disk Use". Similar name, different feature. Look at this article for details:
http://docs.info.apple.com/article.html?artnum=93651

Put iPod in disc mode -- unplugged it??

I plugged my ipod in to my computer in disk mode, to charge and i was loading...so then I left it while it was charging...came back about an hour later and computer was asleep so I unplugged my ipod to see if it was charged...thing was i forgot to eject it..so its locked up! HELP PLZ!!!

If you format iPod on Mac your iPod disk will save in Macintosh format and it will only use in Mac not for Windows (except you install some application to make Windows understand Mac OS X filesystem). But if you format in Windows (restore in iTunes on Windows) then you can use on both Mac and Windows.

IPod displays red 'x', then won't go into disc mode....

I plugged my iPod (an 80GB classic) in today, and the screen stayed on the apple logo for about a minute, then switched to the red 'x' symbol. I went online, looked at the article, and tried to put the iPod into disc mode, but it would just stay on the logo and go to the red 'x' as it had before.
Is there any hope for my iPod, or is it bricked? It's not under warranty anymore, and I definitely can't afford to have it sent in right now.

The same thing happened to me!
Apple said I would either get it repaired or would receive a replacement, however I have just had an email to say that it is being returned to me unrepaired as it has "accidental damage or misuse"!!
I have no idea how this could have happened as it was playing away fine and suddenly told me to connect it to the power. I connected it to my laptop thinkng that it needed charged and then the red X came up.
I called them again to find out why it is being returned still damaged and they said that customer services will not speak to me until I have the iPod back.
So as soon as I get it back I will be straight on the phone. Not letting this one go!! I have bought iPods for years and this is the first time I have had problems! The warranty is still in date and I am no way prepared to pay for a new one!! Not Happy.

Making weird noise and won't go into disc mode and all kinds of icons

after having many problems, i managed to get my ipod into disc mode and format it. However, i'm still having similar problems. When i turn it on, it goes on normally but when i connect it to my computer it freezes it. When i try to restart the ipod while connected to the computer, i get the battery is discharged icon, or sometimes the sick icon first and then the discharged icon, and i'm not able to put it into disc mode. After i get the icons, the only way i can get it to start again is to toggle the hold switch many times (took me awhile to figure this out..). Also, the ipod makes a weird repeated disc noise sometimes when its connected or if i'm starting it. If i try to restart the ipod without it being connected to the computer, i get the sick icon until i toggle the hold switch. can anybody help? thanks!
actually, i've managed to get it into disc mode, but it just makes the repeated weird noise nonstop and it doesn't let me open any programs on my computer so i can't format it.

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

ITunes has detected an iPod in recovery mode, constantly comes up

I was listening to my iPod when all of a sudden, when I went to skip to the next song, it just went to the next song, but would not play. I would press the play button, the play arrow would be displayed, yet no playback started. At this point, I did a reset, pressing and holding the menu + select until the apple logo appeared. I then got the sccreen showing the usb cable wiith the mesage "connect to iTunes to restore". I then connected it to computer running the latest version of iTunes. iTunes displayed the message "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes". I click OK to close this window and at the iTunes main screen, select the 'restore' button. The message comes up "are you sure you want to restore...", I then selected Restore. The "Extracting software" message followed by the "restoring ipod" message came up. It then said the iPod was restored and is restarting. On the iPod, the apple logo comes up then the screen flashes white and then the screen showing the usb cable with the mesage "connect to iTunes to restore" reappears. it seems to be stuck in this loop. I changed the drive letter assigned to the iPod but that didn't make a difference. A couple months ago, I had a similiar issue where I got the message about the iPod being corrupted and I restored it and that worked fine and all was fine with the iPod after. Is this a indication of some kind of intermittant hardware problem? Has anyone else had the same issues? Any suggestions as to how to get this to work and what may have gone wrong why all of a sudden I had playback issues in the beginning? I don't know if this is coincidence or not, but I had some videos on it that I recorded earlier in the day. The time I had the corruption problem a couple of months ago, I had some video recorded on it also.

Well, I finally got my iPod formatted and restored. I had problems on my windows XP computer in that I couldn't get the iPod formatted in Windows nor would iTunes get out of the "iPod in recovery mode" loop after numerous restore attempts.
I did the following on my Windows Vista computer and was able to finally get the iPod to work:
I first tried the iPod in iTunes to attempt a restore but got the same "iTunes has detected an iPod in recovery mode" error message.
After exiting iTunes, I did a format of the iPod in Windows as follows: FAT32, cluster size 8 KB, and did a "Quick" format. Format was successful this time. Disconnected the iPod using "safely remove hardware".
Then, restarted iTunes and reconnected the iPod. This time I was able to do a restore, name the iPod and set sync preferences and sync files to the nano.

HT201210 I have an unknown error (1621) and my iPod is not being recognised in iTunes or the Finder, even in Disc mode. Anyone know what's going on?

I have an unknown error (1621) and my iPod is not being recognised in iTunes or the Finder, even in Disc mode. Anyone know what's going on?

Try and force iPod into Recovery Mode:
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPod
Note: You need to be patient and repeat the above many times to recover your iPad

My iPod Classic 160 is in disc mode and won't turn off, itunes doesn't recognize it - ¿how can I make it work again?

My iPod Classic 160 is in disc mode. I responds to nothing. iTunes doesn't recognize it. It doesn't sync. I've tried to restore and got error 1429. Now it just stays in disc mode and won't turn off. I'm keeping it connected to the charger so it doesn't go dead. Is there anything I can do to resurrect my pod?

To get out of disk mode do a iPod Hard Reset.
Toggle the Hold switch till you dont see the red mark.
Press Menu and Center buttons simultaneously for about 10 secs till the Apple logo comes ON then release the buttons
Select your preferred language.
See this Apple support Article on the 5Rs.
http://www.apple.com/support/ipod/five_rs/classic/
If you try to restore and get a1429 error message, read this Apple Support Article
http://support.apple.com/kb/TS1372
Good Luck!

My ipod is displying apple logo and wont start up, hard reset leaves it the same, disc mode works but iTunes doesnt "see" it even if the computer does.

"My ipod is displaying apple logo and wont start up, hard reset leaves it the same, disc mode works but iTunes doesn't "see" it even if the computer does."
It worked two days ago fine, for two years, until I installed this newest iTunes update, then for one day it kept on freezing and going to apple logo screen mode, then today it only goes to that screen and wont start up at all.
I've tried the hold down two buttons hard reset, that doesn't help. I've tried disc mode... but iTunes doesn't "see" it even if the computer does.
This is a pristine ipod, never exposed to adverse conditions, never dropped, never wet, and it worked perfectly two days ago.
Can I factory reset it somehow? (considering itunes can't "see" it)
[Ipod classic 160gb less than two years old.]

Looks like I might have found the solution on a youtube comment:
R.O:
"Plug into you laptop first, whichever set up you use that has iTunes, i know it won't read it, don't even open iTunes as of yet. Do the typical reboot "Menu +Center button at the same time" and hold it, DONT LET IT GO like we were told, when the apple pops up.. KEEP HOLDING IT it will make a new ding sound I've never heard before. and since its hooked to you laptop already an error message pops up and says apple will need to download something to repair your iPod. I when u see that that when i let reboot buttons go. hit ok on the laptop something downloads for like 20 seconds then the iTunes icon hops around when you open it it has a screen with an iPod classic on it and says "Software version blah blah, iTunes will check for an update on such n such date" AND FINALLY there's a "Restore" button. click that and you will be back to square one with your iPod. Renaming , adding all the music on it, but it will work again, finally. "
I had to do it twice, because my mac froze the first time, but its recognized it now and is downloading the software as we speak...
Now I've clicked the restore button and it's restoring... I'll post again if its a success, otherwise assume failure.

Ipod will not restore in disc mode

I tried the steps listed in ipod support to unfreeze my mini. The icons shift from the apple logo, to file error, to do not disconnect. When I tried to restore it in disc mode, I got a message on my PC that said, "Can't mount ipod." Does this mean that the actual ipod hardware is damaged and cannot be fixed through the common methods?

Try...
1. Disconnect iPod
2. Reset (Menu/Center button)
3.0 Release Menu/Center button
3.1 When Apple shows up, press Center button and
Play/Pause button (right after reset).
4. Display switches to the diskmode.
5. Connect USB.
At which point, the PC and was able to RESTORE from
the updater..
I followed those steps, I was in disc mode and then connected USB to computer, and the ipod updater program gave a message entitled: "Can't mount ipod", so the RESTORE option was not highlighted, and I couldn't use it.

IPod in disc mode error

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