IPod in Limbo

Awhile back I posted that I was having a problem where all the music would disappear from my 30gig iPod. Someone suggested doing the reset and at the time, it seemed to help. But it turns out it didn't actually.
What happens is that the iPod will be charging on the Win2000 computer and all music is present in iTunes and on the iPod it shows all the music but it's grayed out. I have had situations where I disconnect the iPod, immediately check that all the music is present on the iPod and then go out to do some heavy yard work. I put the iPod in my pocket and don't turn it on or use it. About an hour later, I decide to turn it on only to find that all my music is gone from the iPod. When I come back into the house, I plug the iPod in, let it connect, maybe to a reset on it, maybe a voodoo dance around the living room and then check it and all the music is back and I can use it again... for a while. This is very weird and I have never found a solution. I've restored many times, etc.
Anyway. This is the real point of this post. A week or so ago, when connecting the iPod, I get a message that there is new iPod software (I assume this is the actual software of the iPod itself as I already have the latest iTunes software). It asks do you want to install. I say yes hoping it might solve my disappearing music problem. As it goes into the install process, it then errors out referencing a number. If close the process and choose to try again later.
Today, I get the message again that there is new software and I really want to get it installed. So I think that maybe doing a restore will help and I choose to do that. Now the restore process seems to have hung halfway and I can't get it to restore and my iPod is in limbo.
Any ideas?
Thanks!
Dell M60   Windows 2000  

OK, an update. I disconnected the iPod, restarted the iTunes software again, and reconnected the iPod. It again recognized that the iPod was in limbo and needed to be restored and this time the restore process seemed to continue without error. It is still in the process of restoring.
It still says the iPod software is ver 1.2.1 and I think the new version is 1.5. I will try and see if it will accept the new version update after it's finished restoring.
Thanks!

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    Message was edited by: TheBadkins
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