Ipod info screen problem

Hi, when i plug my itouch in , it syncs perfectly, but instead of seeing the info page with all the info about my ipod and how much memory it has, i get this.
http://i54.tinypic.com/2pzl2fq.jpg
The blue links lead to nowhere, and ive tried redownloading itunes, resyncing , restarting comp, and none worked. Please help!!

Try near the end of this iPad discussion on the same problem.
http://discussions.apple.com/thread.jspa?threadID=2704412&tstart=45

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IPod Touch Screen Problems

I understand some of the early iPod Touch screens had terrible screen problems. I have purchased an iPod Touch as a Christmas gift. I fear it may have screen problems. Can anyone out there tell me if Touches with serial numbers:
1A737XXXX
are ok or not? Should I try to exchange this before Christmas to avoid a big disappointment??
It is past the 14 day return/exchange date so I'd have to get special permission from the store to exchange it, obviously. But if the screen is bad on Christmas day they will have to exchange it anyway. What do you all think?
Thanks!

yea usually those do have the problem but that depends on how picky u are with ur blacks. I still think that you should try it first and see how ur own preferences work. Otherwise, you would never be satisfied with an ipod always thinking that it will have this "disease" you have ever even experienced before.

Huge Ipod nano screen problem

I have a big problem with the iPod Nano screen. It just doesn't work. I have tried reseting the ipod, restoring it but it just doesn't work.
It is not a screen problem because when I plug it on to the PC the screen lightens up with just white on it.
I could listen to the song by "blindly" selecting Shuffle. But now I can't even do that.
I would REAALY appreaciate any help.

If you can get one sent or brought down to you, you can replace it yourself It is not that hard to do, or I am sure you can find someone to do it for you. I live in Mexico and it is hard to get parts to us, there is also no repair place close, but we have people come from the states every once and awhile and they bring us parts so we can repair our own. Go on ebay and you will find screens for under 15 dollars U.S. and it comes with the tools that you will need to open your nano. Hope this helps.

Movies to ipod and screen problem.

I gave my husband an Ipod touch for Christmas . Is there a way, legally, to put one of his DVD films onto it for use when travelling ? Does he need other software ?
Also, after he has taken the ipod out of itunes his computer screen flashes on and off and he can't restore his screensaver. he has a Mac running Tiger and with the intel.
There wasn't much in the way of info came with the package. Any ideas, please?
Thanks,
Helen

Thanks all for your replies.
The flash is not an alert. The desktop changes to a black screen with some white writing in the top left corner. This goes back to the desktop before we can read it. touching the mouse stops the flash for a few minutes but only choosing sleep stops it.
The screen saver function on the mac will give us the test but that's all.
We buy music from itunes and would have no problem with buying movies if we could get them but we can't. We get the window that we can't have movies except in the US.
The Mac World article looks interesting and I have also found that just googling" itune movies " throws up some interesting sites. I don't know how safe, reliable or legal they are.
Thanks again,
Helen

Ipod mini screen problem

Well I just won an 4GB 2nd gen iPod mini and I just received it the other day. I followed the instructions in the quick start book (charged batteries, installed software, etc). Only problem is my screen's contrast becomes extremely faint after a minute or two of use. Once I turn it on, it is OK to use with contrast set at about 2/3's. Moments after I must turn it up to maximum and it is still VERY faint and continues to worsen with use. I've tried resetting it (using menu + select... I can barely see the apple symbol as well), upgrading the ipod software to 1.4, restoring it. Everything that I've been told to do. What should I do as I do not have an apple service center anywhere around here (gladstone, QLD, australia)?
Thanks

HI Jesy,
Try with formatting ur i-pod. U can format ur i-pod using the iTunes r directly by selecting the drive in explorer(windows) and right click->Format Drive. Hope this will solve ur problem
Thiyagu R

IPod Touch Screen Problem (Push notifications)

I have an iPod touch 4th Generation. Recently it has been doing this thing where whenever i receive push notifications or popups (such as a notification from facebook)the sides of the notification get lines and then they go away. This also happens sometimes when i'm downloading something and the lines appear on the circular load (on the top beside the signal strength)
Has anyone had this problem?
HELP?!?!!?

I have recently noticed the same problem with my ipod Touch 4th Gen too. It has been doing this periodically the last 2 weeks. Could it be a result of the recent iPod software update?
Each time I get a push notification my screen gets a bit garbled or rips up on the blue notification box. White lines or screen "rips" are how I describe it. Goes away once you touch the screen and do something. It's a bit annoying and I hope it's just a software problem cause otherwise the hardware seems to be working. It's just happening on push notifications or recharging. Anyway that's what I've been noticing so you guys are not alone. I bought my iPod Touch 4 in November of 2010 so I hope it's not crapping out already.

2nd Gen IPod touch screen problem

Hello,
This question is regarding a 2gen 16gig Ipod Touch. My son’s Ipod touch just recently started having a screen fill of static for lack of a better work. As a way to describe it when we reboot it holding the home button and power button the apple logo appears but white line on the right hand side of the screen. When it fully boots up there are repeating vertical or horizontal lines across the screen. If you slide the bar across the button something happens but the screen is so staticy that you can’t see what is going on. He says he didn’t try to jailbreak it, nor does it have water damage that he knows of.
We have tried to do a software restore within Itunes but if hasn’t helped (tried a couple times and set it up as a new touch). Is there anything else we can do, are there any other tricks to try or should I make an appt at the apple store?
If a picture of the screen would help we can post try and post one tonight.
Thanks for any help you can give.
Mike

If you restored it to factory-new (you did not add anything to it like apps, mail accounts) and you still have problem it appears that there is a hardware problem. I would make an appointment at an Apple Genius Bar.

IPod Touch screen problem?

i have an iPod Touch 2G. a few days back, suddenly the screen started displaying thin white lines and eventually the whole screen was covered with these thin white lines (not that common full white screen; just lines). i tried restoring it but was of no use. i even went to an Apple store but they told me that they dont undertake any repairs. any suggestions to fix this?

Hello and Welcome to Apple Discussions.
Try resetting the iPod touch+ but holding the "Sleep/Wake" and "Home" buttons in until the device restarts; don't use the off slider. If that isn't helping then connect it to iTunes and Restore the iPod.
mrtotes

Glitches on Ipod, cracked screen. problems.

I recently had a few glitches on my ipod. The screen gets stuck at times, it freezes.. The Music glitches up.
When I shuffle it at times it will place a song but when I quickly press next it will freeze. or it says another song title when its not.
Also today i cracked my screen today.. i was hoping to get the glitches fixed but now with a broken screen i dont think they will /: Also with the Wifi, it takes for ever to connect! Like 5 hours?
it still has warrenty on it. ideas?

They aren't helpful much of the time. Really, the only thing they tell you is how to send it to them and how to pay them.
I would suggest taking advantage of your warranty. Yes, call back and ask them about repairing.
With my experience this takes about a week. You take the iPod to your UPS store as is and they package it and ship it at no cost to you, that is if you have warranty. The Apple tech should be able to tell you. Make sure you have your serial number ready.

TS3474 IPod Nano screen problem

There is a growing series of white lines on my nano screen. Why is this and how can it be fixed?

If none of the 5 R's of troubleshooting address the issue, it's likely a hardware malfunction with the nano's LCD screen.
http://www.apple.com/support/ipod/five_rs/
B-rock

IPod Nano 5th Gen Screen Problems

I have only been using my nano 5G for less than a month and I'm facing screen problems. Two horizontal lines appear about one centimeter from the bottom of the screen similar the where the older nano 4G screen borders. Anyone else faced this same problem? I really hate to have to put all my music back after getting it repaired.

When you reinstalled iTunes 8, did you use it on one of the newer 5th gen ipod Nanos, or a previous model ipod?
From all I'm reading everywhere, this new iTunes 9 is a real mess! I'm planning on re-installing back to
iTunes 8 soon ... I can't stand the slow speed and crappy user interface Apple did on this latest version. It looks like a bunch of high school kids put iTunes 9 together, definitely not an Apple quality
product.

White lines on ipod classic screen, could it be cracked screen? it has never been dropped or anything. Is it pretty common problem. Contacted apple support, denies problem exist.

White lines three appeared on my ipod classic screen. It has never been dropped or screen scratched. Suddenly white lines appeared on the screen. Tried to reset settings, nothing changed. Is this a common issue with ipod classic coz apple adviser denying ever having heard of this problem and I have to pay half of msrp to fix it. Offered 10% off to purchase new ipod and turn in old one. What a waste. Apple should take responsibility if this problem is indeed inherent with this product.

The magnets are tnot the cause.
Try the standard fixes to rule out a software problem.
- Reset. Nothing is lost
Reset iPad: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore tofactory defaults/new iPad
If still problem then time for an appointment at teh Genius Bar of an Apple store. The drops may have damaged it or there could be another cause.

IPod Touch 5G Screen Problem

After a week of use on my new iPod Touch 5G, I've noticed a serious problem. In the App Store for example, I would press the Top Charts and my iPod will go to my Updates o.o... and if I touch the Featured, it would go somewhere else like Genius or Search, somewhere COMPLETELY off where my finger touched. In Safari, I would just simply hold my finger down on the screen without moving, and the screen will jerk up and down. I would swipe up, but either it registers it as a swipe down or it won't move at all. Its very random. Affects apps and games. Strangest thing is, I would touch the middle of my screen once in Safari, and it would go to middle buttom with the box and arrow. Then, it will activate Twitter or Mail, even though I haven't touched the screen and the iPod "thinks" I HAVE touched the Twitter or something else. Bottom line is, my new iPod's screen is faulty and buggy, even sometimes when I am not touching the screen at all. Help please?
Should I send it back to the Apple retail store where I bought it from and demand a new one or a repair?

You can check your warranty coverage here:
Apple - Support - Check Your Service and Support Coverage
All Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. To extend your coverage further, purchase the AppleCare Protection Plan or AppleCare+.
Because Apple makes the hardware, the operating system, and many applications, Apple products are truly integrated systems. And only AppleCare products give you one-stop service and support from Apple experts, so most issues can be resolved in a single call.
http://www.apple.com/support/products/

Trying to purchase an app on the ipod after the upgrade. Asking for security info, but after we answer the questions, we get "an error occured. We couldn't save your changes" on security info screen. HELP!

Trying to purchase an app on the ipod after the upgrade to 5.1.1. Asking for security info, but after we answer the questions, we get "An error occured. We couldn't save your changes" on security info screen. HELP!

Us too! We've answered the questions and then get "An error occurred. We couldn't save your changes". Now what? We have a balance in the itunes account that it seems cannot be transferred. What next?

My Ipod touch screen won't stay on. Right after turning the Ipod on it goes fuzzy even after a full charge. Is this due to battery problems?

My Ipod touch screen won't stay on. Right after turning the ipod on, the screen goes fuzzy.
Is this is sign the battery is a problem? Clicking sounds are also not working despite being tunred on, as well as the speaker.
L

Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

Ipod info screen problem

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