IPod internal manager error--can't update--professional help please!?

I want to update my iPod mini. I connect it to the computer. It says I don't have the latest version of the iPod updater (though my computer says I do, and I know I downloaded it a few weeks ago). It says click here to update. I click, and then a message pops up that says "iPod internal manager error" and I can do nothing. Nothing! No update for my iPod.
This "iPod internal manager error" problem is addressed here: http://docs.info.apple.com/article.html?artnum=301907 but the suggestions there have not helped me. I have checked repeatedly and know that I have both the current version of iTunes and the current version of iPod updater. I remain perplexed.
Can somebody solve this once and for all? I want to update my iPod!
Dell Inspiron 9300   Windows XP  

Okay, so my iPod has done this twice now, so it must be a pretty common problem. Once plugged into my computer, it goes into a black and white Do Not Disconnect screen and iTunes fails to recognize it while my computer still does. Reading these discussions, I found a POSSIBLE quick fix for others with this prob that has to do with reformating your iPod. It erases everthing on it, but at least it starts to work again. Here goes:
1. Open your Ctrl Panel thru the start menu.
2. Switch to "classic view" if it's an option on the left.
3. Double click the icon "Administration tools"
4. Double click "Computer mangagement"
5. Click "Storage" followed by "Disk management"
6. Find your iPod's listing
7. Right click it and choose "Format"
8. Select "FAT 32" instead of "FAT" and start the format.
So pretty much this is only a solution if when you get to step 8. you find out that your iPod is on "FAT" format. Hope this helps anybody with this same prob!!
PC   Windows XP  

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