Ipod internet will not work. but my computer and other devices work
It shows that i am connected to the internet, yet it wont load any sites. It will load google. But when i go to click on a site, it'll either pop up as safari cannot open because your ipod touch isnt connected to the internet, or a server issue. Every now and then it will work, but then after a minute it will just go back to its old ways.
I've tried reconnecting and connecting the wifi on the ipod
I tried to reset network settings.
I've turned my modem on and off.
Again, it may only work for a couple minutes or so, but then itll just go back to its old ways.
My laptop, phone, and other stuff works on the wifi, I am only having the problem with the ipod.
Facebook and instagram app works also. but safari isnt
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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my ipod touch will not sync with my computer and the computer says that it is due to an impropper response from ipod , what do I do?
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware. -
I have tried to disconnect my ipod nano from the computer and it continues to say that it is connected. I am afriad to unplug it because I did that a few minutes ago to try and fix it and I had to reset it. It was completely synced when i hit the eject button. PLEASE HELP!!!!!!!!!!!
Right click on the iPod Nano icon. "Eject" should pop up. At least that is the way it works on Macs.
Just found this:
iPod: How to Safely Disconnect if iPod doesn't eject -
my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?
Hi enp518,
Welcome to Apple Support Communities.
We have some information in this article that may be helpful:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
Best,
Jeremy -
My ipod 5 will not charge. It died and now will not charge to turn back on. What should I do?
My Ipod 5 will not charge. It died and now will no charge to turn back on. What should i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Also
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Ipod Touch will not turn on, recognize itunes and fully function.
My Ipod Touch will not turn on, recognize itunes and fully function. When it does, once in a blue moon, after 5 minutes it freezes. I am wondering if its becuase battery was left dead for 2 weeks or problems with the iOS. Resetting does not help.
Any help will be greatly appreciated.Hi,
Try a Reset
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 10 - 15 Seconds...
Turn the iPod On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
My ipod touch will not hare no matter what and I've tried many different cables and different ways to charge it. What should I do? If I complain to the Apple store co. will they replace my ipod for free?
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
My contacts will not appear on my computer and when I go to the webpage for Icloud, it says there is an error and that I can't connect to the server. (which may have something to do with the facts that my contacts have disappeared.)
giddeonsmom wrote:
i have a iphone 3g i have been tryin for 2 hours to sync the music on my phone to a new computer without it erasing everything. can someone please help me
The iphone is not a storage device.
The music sync is one way - computer to iphone. The exception being itunes purchases.
You need to copy everything from the old computer, or your backup copy of your old computer, to the new one. -
my phone will not sync on the computer and it has only happened since the IOS 6 update... anyone having this problem? solutions?
Yes i have the lastest operatiing systems for all devices. when i try to sync it says "Cannot sync because synce failed to start"
-
I was able to connect to wifi at both school and home on my ipad 5. However, now I am not able to connect to the wifi at home as the ipad states I am putting in the wrong password.
However, I know the password is right since I used it for my computer and other ipad which are connected to the internet.
Can anyone please help? I have already tried resetting the settings several times and the wifi settings will not let me forget this network.If you reset all settings, that should "forget the network" for you. But when you say that you already tried resetting the settings, were you able to reset them? In other words, were all of the settings reset when you tried it?
-
Ipod shuffle will not be recognised by computer or itunes- help?
I recieved an ipod shuffle as a second-hand gift from my friend, but had to buy a third-party (I think) cable, as the one it came with had previously been lost. My friend had used it on several of her computers, and managed to put music on it, and it worked fine. Now, when I plug it into my laptop, it charges (green light) but doesn't connect at all. The computer doesn't even recognise that there its anything attatched. Can you help me? I really don't want to have to give it back, from the trouble that getting the cable caused, but buying another iPod and keeping the shuffle would seem greedy.
P.S. Her OS is XP, but mine is Vista. could that be something to do with it?
~Charlotte~I had a very similar issue with both of my daughters' ipod shuffles. I tried a few days ago to sync up their shuffles. My computer(XP) and my laptop(Vista) would not recognize any of them.
One shuffle was bought last Christmas 2008 and the other one was bought in March of this year. I tried everything I could think of to get them to be recognized by either device.
This morning I tried something that I did not think of to do earlier. I borrowed one of my nieces original USB/charger that came with her shuffle. I plugged it up and it synced up with no problems at all. Both of my daughters managed to get their original ones either lost or chewed up by a dog, so I had to buy some third-party ones for them which worked fine the last time I actually synced them up months ago. The brands are Dynex and Belken (both still work fine for me as far as charging/syncing up my ipod touch).
I don't know if something has changed(programming?) since the last time I synced up thier shuffles. I know their has been several newer versions of Itunes since then. I have the most up-to-date version installed on my PC and laptop now. The original Apple USB/charger always works with both of the shuffles. The third-party ones I have no longer work as far as syncing up with Itunes. They will still charge the shuffles though. -
IPod Touch will Not Charge/Connect to Computer
So, my iPod Touch 4G running ios 5.1.1 will not charge/connect to iTunes on my computer. It charges everywhere else but not on my computer. I even tried another charger. My computer says all my devices are up to date. But I can't find the 'Apple Driver' someone told me to look for! I have looked at 10+ pages on google but nothing works! Help?
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests -
My Ipod Classic Will Not Connect To My Computer
I've had this ipod (new classic 120gb) for about a month and I have had not problem connecting it to my computer in the past. I connect it and it will put my songs and videos on it. But now I connect it as usual and the only message that stays on my ipod screen is:
Connected
Eject before connecting
and the picture switches between two arrows going in a circle and the picture of the the connection to the ipod of the usb cable. And then when I try to click in Itunes it doesn't do anything. I have Itunes minimized and I can open it but I can't click anything. Not even the close button up the top right corner.
So I then just disconnect my ipod, it will turn off and then when i turn it on it still works but only the songs and videos I had on there before are there and the new stuff I tried to put on there isn't.
Also after Itunes will resume and come up with a message saying
'the ipod ___ cannot be synced. The required folder cannot be found'
then it will appear again for the videos. I haven't touched a thing and suddenly this starts happening. I'd appreciate help. I have a basic knowledge of most of the workings of computers so I'm confident I'll be able to understand instructions on how to fix this.
That is as much detail as I can provide. Need more? Let me know and I'll give you what you needDid you try to reset your ipod? http://support.apple.com/kb/HT1320
Restoring would be the next step: http://support.apple.com/kb/HT1339
Did you try to use another cable to connect?
Did you try to put it into disk mode (http://support.apple.com/kb/HT1363) and use disk utility to check the HD?
Is all your music in your itunes library? Did you try to consolidate it? -
Hello all
I upgraded from Snow Leopard to the latest Mountain Lion OS and now my Wifi will not work. When I try and insert the password to my Wifi network states either 'connection timed out' or 'password and/or user name not recognised' please help...!Take each of the following steps that you haven't already tried, until the problem is resolved.
Step 1
Restart the router. Many problems are solved that way.
Step 2
Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
Step 3
From the menu bar, select
▹ System Preferences... ▹ Network
Click the Assist me button and select Assistant. Follow the prompts.
Step 4
Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.
Step 5
You may need to change other settings on the router. See the guidelines linked below:
Recommended settings for Wi-Fi routers and access points
Potential sources of interference
Step 6
Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
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