Ipod & ipad not recognized by itunes

ipod touch & ipad are not recognized by itunes. i already removed & restarted  & reinstalled  the amds & itunes hoping it would work, but nothing!  maybe 3rd party software is interfering?? i think i temporarily disabled some software from that 3rd party list, like norton & mcafee i actually removed the mcafee program. and still itunes is not recognizing either item.  pls help. should i entirely remove the  all the security/firewall programs?

Thanks for the response but this didn't work for me. I went thru the whole comprehensive set of steps and still iTunes doesn't recognize either device. I'm not sure what else to do. My husband thinks I should restore the computer to an earlier date prior to the last iTunes software update. Not sure what else to do. For now, both the iPod and the iPad work fine. I just can't synch them.

Similar Messages

  • Ipad not recognized by itunes; apps shut off on ipad as soon as I open them

    My ipad is not recognized in iTunes, when plugged into my computer. I can't back up or sync to my computer, but I have managed to back up to icloud, I think. Applications shut off within 20 seconds of opening them on my ipad. I think I need to reset my ipad but I'm just not getting that option when I plug it in to my computer and I'm worried about whether or not the icloud backup is sufficient. Thanks!

    Try some basic troubleshooting before you restore your iPad.
    First close all apps. In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If that didn't help, try this. Reset all settings. You will not lose any data, but most of the device settings will have to be entered in the settings app again. Settings>General>Reset>Reset all Settings.
    IF you really feel that you need to restore, and maybe you will have to, try this for help with the device not being seen by iTunes.
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

  • TS3694 My Ipod is not recognized by Itunes with my Windows 8 PC. Works fine with Windows 7 PC. Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive

    Need help? Some of my Ipods are not recognized by Itunes with my Windows 8 PC. (Ipod Nano 4th gen  and Ipod Nano 6th gen), but on my Windows 7 PC, they work fine.  My Ipod 3rd gen and Ipod shuffle work both on Windows 8 and 7 PC's.  On the non-working Ipods, the  Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive letter...
    any help is appreciated. Chris4sail

    Hello there, chris4sail.
    The following Knowledge Base article offers up some great step-by-step instructions on troubleshooting your iPod not being recognized in iTunes:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • IPod is not recognized by ITune. It is recognized by my computer

    Ipod is not recognized by Itunes but is recognized by my computer

    Hi Kingme306,
    It sounds like your iPod classic is recognized and appearing in Windows, but not iTunes.
    The following information may be useful in resolving this issue:
    Symptoms
    If you see your iPod in My Computer (Windows XP) or Computer (Windows Vista or Windows 7) but not in iTunes under Devices, try the following solutions. Start at the top and work your way through the steps until iTunes recognizes your iPod.
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Thanks,
    Matt M.

  • HT1386 I just reinstalled my windows operating system and decided to put on windows 8.  After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes.  My 1st gen ipod nano works with no problem.  Help!

    reinstalled my windows operating system and decided to put on windows 8.  After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes.  My 1st gen ipod nano works with no problem.  I can eliminate any problems with the cable and connection.
    I've stopped and started the service, and also have performed cold reboots.
    Nothing seems to have helped the situation.
    Help!

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?
    The iPod Classic uses different drivers than the Nano

  • My ipod is not recognized by itunes. Menus missing in itunes.

    After I updated my ipod and my itunes, now the ipod is not recognized in itunes.  I went through all the recommended steps; starting and stopping various programs on my control panel, turning ipod on and off, checking cables - everything short of standing on my head.  In the process of all that,  I realized that the menu/task bar on the upper left side of the itunes page was gone. It wasn't there when I started this odyssey and it still isn't there..  I uninstalled and installed itunes again. I have Windows 8. Still no menu and still not recognizing the ipod. My ipod is 32gb touch screen.  Probably 3 years old or so. Was working fine before the updates......
    Thanks!!!

    Hi All,
    I tried to download the update and iTunes doesn't work at all! It won't even open. I have tried all of the steps above but still no joy.
    Any help would be much appreciated as I have been on this for one week already.
    Close to my wits end and moving back to a Sony and trying Android for the very first time.
    Thanks in advance.
    Regards
    Darren

  • HT201628 can someone please help .. my ipod is not recognized by itunes in windows XP .. i've uninstalled and re-installe i tunes about 10 times now to no avail ?? thank you .. dave

    can someone please help .. my ipod is not recognized by itunes in windows XP .. i've uninstalled and re-installe i tunes about 10 times now to no avail ?? thank you .. dave

    Start here:
    iOS: Device not recognized in iTunes for Windows

  • Ipod touch not recognized by itunes nor windows

    ipod touch not recognized by itunes nor windows, have proceeded through support suggestions with no success in correcting. thoughts?
    working with itunes on a Windows PC operating XP. In same session I can plug in iPhone which is readily recognized and all aspects of syncing work. ipod touch does not.

    Hi,
    Have you seen this link...
    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    http://www.apple.com/support/itunes/devices/

  • 5th generation ipod is not recognized by itunes, why?

    5th generartion ipod is not recognized by itunes, why it this?
    thank you.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    If it does not charge
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.

  • TS1538 IPOD NANO NOT RECOGNIZED BY ITUNES ON MY PC

    ipod nano not recognized by itunes.  can't sync since sync is greyed out.

    See:
    ]http://support.apple.com/kb/TS3716
    BTW you posted in the iPod touch forum.

  • HT1339 My ipod was not recognized by itunes and not does not power on after I restarted the ipod service in the Windows admin tools. I cannot restore the ipod since it is not recognized by my PC now. Any suggestions?

    My ipod was not recognized by itunes and not does not power on after I restarted the ipod service in the Windows admin tools. I cannot restore the ipod since it is not recognized by my PC now. Any suggestions?

    Time to replace it: $49 2nd Gen shuffle at online Apple Store...

  • IPod classic not recognized in iTunes and in Finder, doesn't charge

    iPod classic not recognized in iTunes and in Finder, doesn't charge and even doesn't charge outside of Macbook. I've tried rebooting Mac, rebooting iPod, I installed once again iTunes but nothing works Everything was fine until the latest iOS and iTunes update. Please help me :-)
    OS X Mavericks 10.9.5; iTunes 11.4

    Hello,
    The cord might be the case, but first, try these suggestions:
    Try putting your iPod into disk mode, then try connecting it to your computer again...
    <a href="How to put your iPod into disk mode</a>
    Do you have a wall charger? If so, then try connecting your iPod to that, and does it charge, or not?
    Have you checked this link out?:
    <a href="http://docs.info.apple.com/article.html?artnum=60941">iPod doesn't charge correctly
    Does your iPod appear in "My Computer"? If so...
    iPod shows up in Windows but not in iTunes
    If not...
    iPod missing in "My Computer" or in iTunes
    Post back on what happens when you try these things out. I hope this helps!
    ~~Kylene

  • TS1410 My older iPod is not recognized by iTunes. A yellow light flashes.

    My older iPod is not recognized by iTunes. When plugged in a yellow light flashes. When unplugged and turned on, I see green and yellow lights flashing alternately. Help?

    The Jaguar there is nothing you can do, and the new interface from the dealer are not compatible
    For the BMW, you have to find out what brand interface was installed in the vehicle
    can be dension or original BMW  in the x5, if dension you can get something call
    Scosche passPORT if  BMW brand you can get a new cable from Bmw with the usb and dual power supply,
    In the Mini if DIce brand you will need a new cable or new iPod interface, now they have a usb plug to do updates in case iPhone 5 is release in the future or any other updates from iTunes
    http://www.oemautosound.com/pc-457-164-dice-i-bmw-t5v-mini-cooper-2002-2008-to-i pod-text-ready.aspx

  • IPod Touch and iPad Not Recognized by iTunes

    When I plug in my iPod Touch and iPad, iTunes does not open, but both devices are recognized by Windows 7. When I open iTunes manually, there is no listing for "Device" at all. I have uninstalled and reinstalled the latest iTunes version several times to no avail. I'd appreciate any advice on what I can do to solve this problem.

    Have your tied the troubleshooting here:
    http://support.apple.com/kb/TS1495
    (iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows)

  • While updating my Ipod to ios 5 an unexpcted error occured and now my ipod is not recognized by itunes or my computer and all data has been removed. What can I do

    While updating my Ipod to ios 5 an unexpected arror occured before my data was restored and now Itunes will not recognise my Ipod. My Ipod is also not seen as a device in My Computer but asks me to install drivers. What can I do?

    - First I would remove and reinstall all the Apple software using the following and then restoring the ipOd.
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    - Next see if manually placing the iPOd in recovery mode will allow a restore. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Next try DFU mode:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Next try another computer/cable to help determine if you have a computer or iPod problem.
    - If the other computer works and yours does not see:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Maybe you are looking for

  • Cost of producion item not related to actual costs of items isued to prod

    I have a scenario where a production order for producing a quantity of one of a specific item has been created and released. The Planned quantity of the unique Item used for production in Components Tab is 10, the  Issue method is Manual In Issue for

  • Mail app stopped downloading new mail as of 12/20/13 - use google mail.  Any advice?

    No idea why this happened.  Not sure if I updated iOS or anything, but I didn't change any settings. 

  • [JS CS4] define a selection area

    Hi all, I have to isolate repetitive areas in documents of hundreds of pages. My intention is to select the items located in this area. I wrote a while ago a script to find an item at xy location but this time, x & y will always be different and I ca

  • 15" studio display backlight inverter

    Does anyone know where I can get a backlight inverter for my 15" studio display? I can only find parts for the 17". Please help. Thanks, Dean G4 + 15" display (M2454)   Mac OS X (10.3.9)  

  • Chain of Creation

    Hi Guys, I am proposing a new creational design pattern inspired by chain of responsibility, can you please review and share your thoughts. [http://adityakalia.wordpress.com/2010/03/26/chain-of-creation/] Thanks, Aditya