Ipod is detected but cannot be identified

I downloaded the latest update to itunes and now i am receiving the message "ipod is detected but cannot be properly identified" and when i bring up my computer it does not show it is connected either.

I fixed it. In itunes click help, run diagnostics, run tests, the test comes to ipod and says it is not running correctly so click the HELP and follow the instructions to the end. Mine was fixed after i restarted computer!!!

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A new ipod has been detected but cannot be identified. [drivers?]

Yes -that again- the reason I'm making a new post is that this is the second time an ipod hasn't worked with me, I would like to know if there's something I can do to my system or whatever to repair it. Here's the situation.
- Just so ya know, I use Vista on a laptop [unfortunatley]
- Previously [as in yesterday] I had an ipod touch, it was stuck in recovery mode and nothing [and I mean nothing] worked to recover it, it wasn't being recognized at all. This problem occured when I installed Itunes 9.
- Today I bought myself a brand new iPod Nano (5th Gen) for several reasons [not just to do with the itouch breaking, I was sick to death of the thing in general], took it home and connected it. 'A new ipod has been detected but cannot be identified' yadda yadda.
- I tried everything, I have also downgraded my itunes back to 8, still the same message!! Argh! Here's the thing (that I think might be causing the problem) when I open Device Manager and go to Universal Serial Bus Controllers, there is no apple/ipod recognized. There is a 'USB Mass Storage Device' whch has an error symbol next to it, I've tired updating/reinstalling it etc and it doesn't work ):
- Is there anything anyone can do? I'm so sick of ipods breaking on me. Just so you guys know, I'm not completley computer savvy so i'll need precise instructions, thanks so much to anyone who can help me.

This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
And this is what happens when I click properties and 'search for solutions': http://i47.tinypic.com/2iu3vrc.jpg (the box disappears after that, apparently having done nothing, when I search online for software it informs me my computer already has the best/latest installed)
I use a Toshiba Satelite L350-170, my Vista is a 32-bit Thankyou!
Message was edited by: Martha11

Using windows 8 - receive message "ipod detected but cannot be identified" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?

Using windows 8 - receive message "ipod detected but cannot be identified properly" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?

This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
And this is what happens when I click properties and 'search for solutions': http://i47.tinypic.com/2iu3vrc.jpg (the box disappears after that, apparently having done nothing, when I search online for software it informs me my computer already has the best/latest installed)
I use a Toshiba Satelite L350-170, my Vista is a 32-bit Thankyou!
Message was edited by: Martha11

I Just bought a used 6th gen nano. But when I plug it into my usb it says " an ipod had be detected but cannot be identified properly". I registered it also. What am I doing wrong?

I Just bought a used 6th gen nano and when I plug it into the usb it says on my itunes page "an ipod has been detected but cannot be identified properly". I have already registered it. What am I doing wrong? Is it a faulty one?

The following document might be worth a try with that:
iPod nano: Error message saying that iPod 'could not be identified properly'

HT201413 When connecting iPod Nano, getting message that "an ipod is connected but cannot be identified properly".

When I connect my iPod Nano to the same installation of iTunes that we use for my wife's iPod Classic I am getting the message that "an iPod is connected but cannot be properly identified". This has worked before and I can connect my wife's iPod Classic and synch with no problems. I have tried resetting the Nano but that did not fix it. I am running Windows Vista. Has anyone else had this problem?

I fixed it. In itunes click help, run diagnostics, run tests, the test comes to ipod and says it is not running correctly so click the HELP and follow the instructions to the end. Mine was fixed after i restarted computer!!!

Ipod is detected but cannot connect

ipod is detected but not connected

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

TS1363 Error message for my ipod touch, ipad and Nano. they all say the same thing " there has been a device detected, but cannot be identified properly. please disconnect and re-connect ipod properly". i have done all it asks, and still nothing help.

can anyone help me try to figure out whyall 3 of my devices jsut stopped beign acceptd on my itunes? ipod touch, nano 6th gen and ipad. none of them will be read on my itunes, yes i have uninstalled and re installed my itunes and plugged and unpluggd the devices and i have reset them numerous times. so what next?

Doublechecking. In the course of your troubleshooting to date, have you worked through the following documents?
iPod nano: Error message saying that iPod 'could not be identified properly'
iOS: Device detected but not identified properly on iTunes for Windows

I POD HAS BEEN DETECTED BUT CANNOT BE IDENTIFIED PROPERLY

my 6th generation nano shuffle when plugged in responds with the message:
"i pod has been detected but could not be identified properly"
then i am prompted to reinstall itunes. have done this but the problem remains.
i cannot sync from my itunes.
help please?

I spent an hour on Apple help last night with this problem. We tried all the obvious things first:
1. resetting the ipod.
2. changing USB ports
3. removing all other USB connections.
4. Uninstalling Itunes and installing a fresh copy.
5. clearing the saved application data (in Application Data / Itunes a hidden file on my version of Windows 7).
6. changing the drive letter in disk manager (the ipod would not show up with Itunes installed but did show up when it was uninstalled).
7. Deleting the USB connection and allowing it to reestablish itself in Device Manager (the USB connection showed up in device manager with a conflict notification).
NONE OF THIS FIXED IT!
I got to the second level of tech support and we repeated most of the above.
Here is what worked in Windows 7.
1. Go to Device Manager (click on Start / control panel/ Hardware and Sound / Device Manager).
2. In device manager click on the drop down arrow for the "Universal Serial Bus Controllers".
3. Right click on the "Mass Storage Device" (all other USB drives should be removed prior to this) and choose "Update Driver Software".
4. Browse to C drive / Program FilesX86 / Common Files / Apple / Drivers and click ok to update the USB drivers.
NOTE my copy of Itunes did NOT have a driver file in this location! so instead we pointed to the same location as above except instead of Program Filesx86 we used the same path except using "Program Files" with NO X86!
C drive / Program Files / Common Files / Apple / Drivers
Once the driver updated I rebooted the computer with the Ipod attached and it recognized the ipod.
I think that not having the driver files in the X86 path is a bug in the software. I hope this helps!!

New ipod nano (6th gen) cannot be identified

New ipod nano 6th gen replacement for a broken one and when plugged in a message says "An ipod has been detected but cannot be identified properly". How do you connect a new iod to an old playlist?

See here: iPod nano: Error message saying that iPod 'could not be identified properly'
B-rock

Ipod has been detected but cannot be propberly identified

ipod has been detected but cannot be propberly identified
i tried everything my itunes will not proberly identify the ipod

uninstalling and reinstalling iTunes,
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

My ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...

my ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

What do you do when ipod is detected but not identified?

What do you do when ipod is detected but not identified?

Hi there schnee2,
You may find the troubleshooting steps in the article below helpful.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W.

I get the message Ipod detected but could not identify when i plugged in my new 7th gen Nano. Tried troubleshooting steps with no luck. Tried plugging in my old iPod and i get the same message.

I get the message "Ipod detected but could not identify"when I plugged in my new 7th gen nano. Tried troubleshooting steps with no luck, Treid plugging in my old iPod that worked fine and I get the same message.

Tried troubleshooting steps with no luck
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

I have downloaded my albums to new ipod (second one) but cannot download purchases. How do I do it?

I have downloaded my albums to new ipod (second one) but cannot download purchases. How do I do it?

If your iPod classic has enough storage capacity to hold your entire iTunes music library, here's one convenient way to do set it up to sync "everything" automatically, including any new changes.
First, if your iTunes sidebar (along left side of window) is not visible, from the menu bar, under View, select Show Sidebar.
Select the iPod in the sidebar, under DEVICES. Near the top, there is a bar of buttons, starting with Summary. Click on Music next to Summary. This is the iPod's Music screen, where you tell iTunes how to sync songs to your iPod.
Check the box fo Sync Music. NOTE: If there are songs on the iPod that are not in your current iTunes library, those songs will be lost when you set up automatic syncing. If this is a problem, please post back.
Choose the option to sync Entire music library. With this setting, when you click Apply, your entire iTunes music library syncs to the iPod, including playlists. Going forward, any changes you make to your iTunes music library sync automatically to the iPod, the next time you connect it (or click Sync if the iPod is already connected).
This document has general info on syncing content to iPods
http://support.apple.com/kb/ht1351

My ipod has been detected but cannt be identified?

I keep getting this message despite disconnect and reconnecting and then followed instructions if problem persists to uninstall and install. No joy I am using Windows 8 and it has worked before.

Hey Skyelves,
Thanks for the question, and great troubleshooting so far. There are a few more troubleshooting steps you can attempt that are outlined in these articles:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device detected but not identified properly on iTunes for Windows
http://support.apple.com/kb/TS2818
iTunes reports that "iTunes cannot recognize this iPod at this time"
http://support.apple.com/kb/TS1416
Thanks,
Matt M.

Ipod is detected but cannot be identified

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