Ipod is disabled and can't connect or sync what can I do

My grandson forgot his passcode and disabled his ipod touch he's driving me nuts. It wont sync with itunes how can I get it working again????????????????????????????

http://support.apple.com/kb/ht1212

Similar Messages

  • HT2292 my ipod is disabled and it wont connect to iTunes, what do I do?

    My iPod touch is disabled and I never had a chance to connect it to my iTunes, so now it wont even pop up when connected. It doesnt even register in my computer. What do I do??

    See Here  http://support.apple.com/kb/HT1808
    This will not necessarily work if the Device has been Modified.

  • HT201412 ipod touch disabled and can't connect to itunes to resync it

    ipod touch disabled and can't connect to iturnes to resync it

    Place the iPod in Recovery Mode and restore via iTunes.
    iOS: Wrong passcode results in red disabled screen
    If not successful, try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • TS2634 Please People I need some help.My iPod is disabled and when I connect it to iTunes it says: Itunes could not connect to the ipod because it is locked with a passcode...

    Please People I need some help.My iPod is disabled and when I connect it to iTunes it says: Itunes could not connect to the ipod because it is locked with a passcode...how can I do it?

    Place the iPod in Recovery mode and then restore.

  • My ipod is disabled and cannot to connect to itune because the itune said i have to open my passcot before to connect but how to open it if it locked

    my ipod is disabled and cannot to connect to itune can u hlep me

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My ipod is disabled and it says connect to itunes. the only way i found to fix it is to restore it but i dont want to loose all my data. what should i do?

    My iPod is disabled and it says connect to iTunes. The only way i found to fix it is to restore it but i don't want to loose all my data. What should i do?

    You must restore it, losing anything you have failed to backup or store on your computer or cloud service.

  • HT201210 my ipod is disabled and when i connect it to itunes it says that i have to enter my password but i cant because there is no swipe bar so what do i do to fix this

    my ipod is disabled and when i connect it to itunes it says that i have to enter my password but i cant because there is no swipe bar so what do i do to fix this?

    Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
    iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

  • SOMEONE PLEASE HELP ME THIS IS MY FIRST TIME DOING THIS MY IPOD IS DISABLED AND IT SAID CONNECT TO I TUNES I DID THAT AND ITS NOT WORKING HELP ME PLEASE AND THANK U

    SOMEONE PLEASE HELP ME THIS IS MY FIRST TIME DOING THIS MY IPOD IS DISABLED AND IT SAID CONNECT TO I TUNES I DID THAT AND ITS NOT WORKING HELP ME PLEASE AND THANK U

    Please turn off your caps lock.
    See http://support.apple.com/kb/HT1212.

  • HT1212 my ipod touch disabled and my p.c not working what do i do

    my ipod touch disabled and my p.c not working what do i do

    Thgen the iPod needs a wifi connection to the internet and yo need another iPod, iPhone or iPad with the FindMyiPhone app. you can also yse any computer too
    Only if:
    If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
    Via USB with any computer with iTunes and an internet connection
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My ipod is disabled and won't accept my password what do I do

    My Ipod is disabled and won't accept my password what do I do

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT201210 My iPod is disabled and I dont know the passward, what do I do?

    My iPod is disabled and I dont know the passward, what do I do?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • IPod Touch disabled and can't connect to iTunes?

    My iPod touch 4th gen has been fully disabled so that it says 'connect to iTunes'. But when I do that, it says I need to unlock my iPod first, which I can't do because my iPod is disabled. What do I do? Also, I don't want to restore my iPod because I don't have some data backed up. Thanks.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. You have no other choise. In the future make sure you frequently backup your iPod.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT1459 My daughter's ipod is disabled and says to connect to itunes.  How can I fix the problem?

    My daughter forgot her password and now her ipod touch is disabled and it stated to connect to itunes.  I tried that and it didn't work.  Help please!
    Thank you!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    Next try on another computer

  • I am rying to un-disable my disabled 4th generation iPodTouch. It says that I need to enter the password on my iPod but my iPod is disabled and says to connect to iTunes. Any help? It won't even show up in the left sidebar. Help?? :/

    I am trying to re-able my disabled iPod. It is a 4th Generation iPod touch 8gb. It has a crack screen and the lock/sleep button and the volume buttons do not work. It says in red ribbon on the top of the screen, "iPod is disabled Connect to iTunes". When I connect it to iTunes it doesn't show up in the left sidebar. Instead a message pops up and says, "iTunes could not connect to the iPod 'Madyz iPod' because it is locked with a passcode. You must enter you passcode on the iPod before it can be used with iTunes." What do I do? I would really appreciate help.(: thanks.

    If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
    iPhone and iPod touch: Unable to update or restore
    Note that this requires using the sleep/wake button.  If you are not successful then there is nothing else that I know you can do.

  • My ipod is disabled and I cannot connect to restore! help please

    Hi. My daughters iPod has been disabled and I've tried to do the reset and restore via itunes but it gets to the screen showing the plug into iTunes and then iTunes should pick up the device automatically and give me the option to restore... But iTunes doesn't pick it up?
    Help please!!!

    Hi lesleyfromtas,
    If you are getting the icon screen directing you to connect the iPod Touch to iTunes but iTunes isn't recognizing the iPod, you may find the troubleshooting steps outlined in the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • HT1296 My ipad 2 is disabled and i never connected to itunes what do i do??????

    My ipad 2 is disabled and i never synced it what do i do?

    If you forgot your iPad passcode and it is now disabled, or if your iPad is in Recovery Mode and that's why it's disabled, you have to restore with iTunes. Whether you have synced with any computer in the past doesn't really matter. That's suggested just so that you can restore from the iTunes backup and sync your content back to the iPad after you restore it.
    You still need to use iTunes to restore.
    iOS: Forgotten passcode or device disabled after entering wrong ...
    Recovery Mode (the iTunes logo and the USB cable are on the iPad screen)
    If you can't update or restore your iOS device - Support - Apple

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