Ipod is disabled and will not respond

My Ipod in Disabled and will not respond

http://support.apple.com/kb/ht1212
Basic troubleshooting steps  
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Similar Messages

  • HT1212 my ipod is disabled and will not go into recovery mode. it will not respond to being turned off

    I've tried to send the ipod into recovery mode and it will not restore. it shows that it cannot connect ot itunes because its passcode protected. its disabled due to my son forgetting his password.

    Go into Recovery Mode per the instructions here.

  • My ipod is disabled and will not let me turn it off, what can i do?

    I forgot my passcode on an old ipod. it is now in disabled mode. It tells me to connect to itunes, but itunes wants the password I don't have. I tried to turn it off so I could restore it to its original factory settings but it will not turn off. Help please!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My ipod is disabled and will not connect to itunes, also it wont say its cahrging when its connected to the usb which is in the laptop

    my ipod is broken as well, my mother threw it at me & it busted. at the top, it says "IPOD DISABLED CONNECT TO ITUNES" the thing is, is that it doesnt connect to anything. when i plug it up to charge, the charging symbol doesnt appear, yet the ipod still charges. Im really confused & i NEED to get this thing to work, it holds memmories. ( the safari also doesnt work, as long as the downloading music. )

    All the data on the iPod is now toast.
    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My IPod Touch 4 Gen will not respond and when I try to Restore it it gives me a code 1601 how do I fix it?

    My IPod Touch 4th gen will not respond and when I try to restore it, it gives me a code 1601 how do I fix it?

    - Try another USB port.
    - Try on another computer
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

  • My iPod nano, 5th generation is frozen and will not respond. There is a charge, was just used 2 hrs ago, and has a song showing on the face but will not turn off or respond

    MMy iPod nano 5th generation is frozen and will not respond.  There is a picture of a an artist on it, it has a charge, was used fine 2 hrs ago, won't turn off ?..

    Good Afternoon CPilkington1,
    If your iPod nano is unresponsive, follow the troubleshooting steps below:
    Apple - Support - iPod - iPod nano (5th generation) Troubleshooting
    http://www.apple.com/support/ipod/five_rs/nano5gen/
    If the issue is not resolved after following the steps outlined in the Troubleshooting Assistant, please reply to this post with additional information or any error messages that may appear.
    Regards,
    - Judy

  • My ipod touch it frozen in a apps mode and will not respond how do I correct this

    my ipod touch is frozen on an app and will not respond to anything what can I do to correct this?

    Try here:
    iPhone and iPod touch: Frozen and unresponsive

  • My iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens

    my iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens

    Hi Goofy Goat,
    Welcome to the Apple Support Communities!
    It sounds like you have done some great troubleshooting for your iPod nano that is not responding. In this situation, if resetting it did not resolve, I would suggest restoring the iPod back to its factory settings and then sync your content back onto it from iTunes. Please use the following article as a resource for restoring.
    Restoring iPod to factory settings
    http://support.apple.com/kb/HT1339
    Have a great day,
    Joe

  • IPod Touch will not power up and will not respond to itunes when plugged into a computer

    iPod Touch will not power up and will not respond to itunes when plugged to computer, have tried holding both buttons down for 10 secs like support suggest but nothing has happen. Any suggestions?

    Try the other actions here:
    iOS: Not responding or does not turn on

  • My ipod states its disabled and will not function now ...  please help

    ipod states its disabled and will not work or allow me to reset from itunes?  any suggesstions? 

    You are going to have to restore it. Scince itunes does not connect to ur ipod because its disabled you are gonna have to put your ipod in DFU mode. Basicaly u have to hold the power and home button atthe same time for 10 second then release power button and keep holding home button for about 15 seconds ( all this you do it while ipod is connected to the computer) if it works, itunes will detect ur ipod in recovery mode and will give you the option to restore it.

  • My ipod screen is white, and will not respond to any actions

    My ipod touch screen is white, and will not respond to the home button or the sleep/wake button. The battery never drains all the way, and syncing on itunes doesn't help. I would prefer not to restore it, because i have a lot of information on it. PLEASE HELP!!

    The battery has to drain eventually. Be patient. Letting it drain and charging it back up after it goes black should fix this.

  • My ipod screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside

    screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside

    Let the battery fully drain. After charging for at least an hour try:
    iOS: Not responding or does not turn on
    If not successful time for an appointment at the Genius Bar of an Apple store.

  • HT1414 my ipod has a solid color on the screen and will not respond at all what do I do?

    I was playing a game and the it just went to this screen that is kinda red and will not respond at all. I have tried to connect it to itunes to restore it but it never shows up. Is there another way to reset it? Right now I am just waiting for the battery to die.

    Try here:
    iOS: Not responding or does not turn on
    If not successful then do as you are doing, let the battery fully drain. After charging for at least an hour try again.

  • My nano blinks the apple logo when plugged into a charger and will not respond to any reset commands, anyone have experiance with this problem?

    My nano blinks the apple logo when plugged into a charger and will not respond to any reset commands, anyone have experiance with this problem?

    By a reset, I assume you meaning pressing and holding both the Select (Center) and Menu buttons (or Volume Down and Sleep/Wake buttons on the 6G Nano) long enough for the Apple logo to appear?
    What happens if you try to manually place the iPod into Disk Mode?  If you can do that, I would recommend connecting the iPod to iTunes and restoring it.
    Putting iPod into Disk Mode
    B-rock

  • Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.

    Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.

    Hi deamayfield,
    Thanks for visiting Apple Support Communities.
    If your Music app is unresponsive, try restarting/resetting your iPhone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Best,
    Jeremy

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