IPod is Disabled ... how do I restore w/out losing data?

This 4th gen iPod is disabled because it hasn't been used in a while. Please tell me there is a way to get back into this device without losing my photos and videos.

Take a look at this link, https://discussions.apple.com/thread/5152377?start=0&tstart=0

Similar Messages

  • TS1459 my ipod is disabled how do i restore it

    how do i do it

    If you've forgotten the passcode and the iPod is now disabled then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPod and re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPod into recovery mode : http://support.apple.com/kb/ht1808

  • If your Iphone 2 is disabled, how can you restore it without losing the contents? We know the right passcode.

    We are trying to restore a disabled Iphone 3. It does not have active phone service, but is used for apps. We know the correct passcode but my son entered it wrong too many times and it disabled. The phone says to connect to ITunes but that is not working because of the passcode. Does anyone know how to restore the phone without losing the contents?

    You will have to restore, losing anything not saved to your computer.

  • HT1212 ipod is disabled how to restore?

    ipod is disabled how do I restore?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If you previously synced to the computer then you may be able to recovery use of the iPod without erasing the iPod by following the instructions here:
    Disabled Recovery-must use syncing computer.

  • HT1212 I just bought a used i pod touch from work but the screen says Ipod is disabled, how do i clear that to get back and enter in the passcode

    I just bought a used i pod touch from work but the screen says Ipod is disabled, how do I clear that to get back and eneter in the passcode?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
      How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My ipod says ipod is disabled , how do i fix this

    my ipod says ipod is disabled , how do I fix this

    Connect to iTunes on the computer you usually Sync with and Restore...
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • Ipod is disabled how to connect to itunes

    ipod is disabled how to connect to itunes

    Place the iPod in Recovery mode and connect to your computer and restore via iTunes.

  • My ipod is disabled how to rix

    my ipod is disabled how to fix it

    Using the Computer you usually Sync with... Follow the Steps in this Article
    Recovery Mode / Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • Ipod touch says "iPod is disabled" - how to fix, i know nothing about this, it is my 8yr daughters iPod

    My 8yr daughter has a iPod Touch, I know nothing about them. She turns it on & the screen says "iPod is disabled", how do I fix this for her????

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up      
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         

  • TS2446 my ipod is disabled how do i undisable it.

    my ipod is disabled how do i undisable it

    If it's showing the disabled screen due to too many incorrect passcode attempts then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPod and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPod into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
    If you do it via a different computer then :
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • HT4946 if my phone is disabled, how can I restore to get rid of a passcode

    If my phone is disabled, how can I restore to get rid of a passcode that was entered by mistake.

    Options for when an iOS device gets locked because of forgotten password:
    Restore (and reset password) on your device by connecting it to the last computer to which it was connected:
    iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
    If you cannot connect it to the computer to which the device was last connected you will have to use recovery mode to completely reset the device, losing all data:
    iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)

  • My Iphone is disabled,how do I restore to get passcode?

    My Iphone is disabled,how do I restore to get passcode?

    I think you might need to restore it as new if you have forgtten the passcode

  • My iphone is disabled. how do i restore my passcode

    my iphone is disabled. how do i restore my passcode

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766

  • I have unchecked the box that converts my higher resolution songs to 128 kpbs downloaded to my iPod classic. How do I restore the higher resolution songs to the iPod?

    I have unchecked the box that converts my higher resolution songs to 128 kpbs downloaded to my iPod classic. How do I restore the higher resolution songs to the iPod?

    Uncheck the option to sync music to your iPod from under the iPod's Music configuration pane and hit Apply.  After it has completed, retick the option and again hit Apply to resync all your music from your main iTunes library back to your iPod.
    Or restore your iPod and start from scratch.
    B-rock

  • I bought this iphone from a friend. i forgot the passcode and now my phone is disabled. how can i restore the phone?

    my iphone is disabled. how do I restore it?

    You'll have to use a computer to restore your phone. If you hold down the home button while plugging your phone into your computer itunes should recognize that it is in recover mode. Then you'll have to restore the phone as new.

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